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Umsögn frá gesti Hotels.com á 21. feb. 2012
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Metið af Birgir Th frá "Reykjavik" þann 31. jan. 2012
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Umsögn frá gesti Hotels.com á 16. jan. 2012
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Umsögn frá gesti Hotels.com á 23. des. 2011
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Umsögn frá gesti Hotels.com á 20. maí 2011
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Mögulegt er að gjalds verði krafist fyrir aukagesti. Slíkt fer eftir stefnu hvers hótels fyrir sig.
Krafist er skilríkja með mynd og kreditkorts eða innborgunar við innritun vegna tilfallandi gjalda.
Það fer eftir framboði hverju sinni hvort hægt sé að verða við séróskum og þær gætu haft í för með sér aukagjald. Ekki er hægt að tryggja að hægt sé að verða við viðkomandi óskum.
**Þessi þjónusta kann aðeins að vera í boði í sumum herbergjum eða einingum. Viðbótargjald kann að vera tekið fyrir tiltekna þjónustu.
Heilsulindin á staðnum er með nudd- og heilsuherbergi. Á meðal þjónustu eru andlitsmeðferðir og líkamsmeðferðir.
Grænt/sjálfbært hótel - Sjálfsmat
Hótelið hefur gengist undir sjálfsmat á iðkun sjálfbærrar ferðamennsku með Florida Green Lodging Program og þannig aukið meðvitund um áhrif sín á einn eða fleiri af eftirfarandi þáttum: umhverfi, samfélag, menningararf og viðkomandi hagkerfi. Niðurstöðurnar hafa ekki verið vottaðar af öðrum eða þriðja aðila.
Á The Palms Hotel & Spa er veitingastaður þar sem í boði eru morgunverður, hádegisverður, kvöldverður og hábítur. Herbergisþjónusta allan sólarhringinn.
Neðangreind afþreying er í boði á staðnum eða í nágrenni. Verið getur að rukkað verði fyrir hana.
Sumir gististaðir rukka aukagjöld fyrir þjónustu sem kunna að eiga við þó þú notir hana ekki. Gjöld eða skattlagning stjórnvalda kunna líka að leggjast á þig við komu eða brottför. Þessi gististaður sagði okkur að hann myndi rukka þig fyrir eftirfarandi:
Við höfum talið með öll þau gjöld sem gististaðurinn sagði okkur frá. Hinsvegar geta gjöld verið breytileg, til dæmis geta þau breyst eftir því hve lengi þú dvelur eða herberginu sem þú bókar.
Eftirfarandi gjöld og staðfestingargjöld eru innheimt af hótelinu meðan á þjónustu stendur, við innritun eða útskráningu.
Listinn hér að ofan er e.t.v. ekki tæmandi. Gjöld og staðfestingargjöld geta verið án skatts og geta breyst.
Mögulegt er að gjalds verði krafist fyrir aukagesti. Slíkt fer eftir stefnu hvers hótels fyrir sig.
Krafist er skilríkja með mynd og kreditkorts eða innborgunar við innritun vegna tilfallandi gjalda.
Það fer eftir framboði hverju sinni hvort hægt sé að verða við séróskum og þær gætu haft í för með sér aukagjald. Ekki er hægt að tryggja að hægt sé að verða við viðkomandi óskum.
Renowned for beautiful sandy beaches, exciting nightlife, and designer shopping, Miami Beach is South Florida's playground. Visitors can lounge ocean-side, dine al fresco on international culinary delights, or browse clothing boutiques. For family-friendly fun, Miami Beach also boasts a seven mile sandbox enclosed by the city's boardwalk, which is perfect for jogging and rollerblading.
sjá öll hótel í Miami-ströndin"It's Okay"
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"The Palm hotel"
Great location on the beach, good poolside bar. Employees are friendly and helpful. Price is high, but good value for your money.
"Loved, Loved , Loved this hotel!"
This hotel was lovely! The pool and beach area was incredible!!! The staff was so wonderful. Only downside was there is not much to do in the immediate area (dining, shopping) however there is a fabulous food and shopping area (Lincoln Road) about 1 mile away - quick trip by taxi or definitely walkable, mostly along the boardwalk near the beach. I will […] be back! Lesa meira
I called and made the reservation by phone with hotels.com. I especially asked for a room with two separate beds otherwise I would have booked in another hotel. Hotels.com booked a room with two beds for me and did not explain that this is no guarantee. So when we arrived at the hotel late at night, we got a extremely small room with ONE bed. I explained […] this to the hotel manager, but they said the hotel was fully booked. So we had to stay in that room the first night than the day after they gave us a new room, which was large and with two beds. The rest of our stay (3 days), they where renovating the building right next to the hotel so if you are staying in april I would recommend another hotel, because the noise is quit high during the day if you want to enjoy the pool. The breakfast is good. Rooms are clean and staff are friendly. Location is good, although not the best. The beach right outside the hotel is nice and quite (except for the renovation). Lesa meira
"everything was excellent but construction"
everything was very nice an pleasant burgers were a little costly but other then that construction was being done next door an 8am all you could hear was loud drills hammering ect
"Expensive and off the beaten path"
If you looking to be remote relative to any nightlife, this is your place. For the price I was expecting more. The rooms were small, the staff was so..so and the drinks were really expensive. We paid more thinking we would get more space and better creature comforts, not so, and when we asked the front desk for help, they were confused and could not […] get anything right the first time. Lost of construction near by and a few skeevy dives but nothing else, so shopping, no bars, no starbucks...nothing. Lesa meira
Friendly and efficient staff. Good presentation and atmosphere.
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"The Palms on South Beach"
Beautiful hotel and location, with direct access to the beach. It gets a little dead in the evenings. Room service was found to be a challenge. Orders were invariably messed up and room service waiters were found to have deficiencies in English that made correcting the orders more of a challenge, but eventually the hotel would get things right. My wife […] adored the spa and received one of the best hair cuts ever. Lesa meira
"Very Romantic"
Stayed here for the valentines day weekend with my boyfriend and it was amazing. Our room was super clean with modern decorations. The bathroom was to die for! To too off the weekend, a wedding was being held the night of our check in. SUPER ROMANTIC. Will book again!
"The Palms Resort - a Fun stay, good price"
For a weekend away for 6 women, this was a great find. The price was excellent, considering we went during the high season and wanted to be near Lincoln for restaurants, shopping and people watching. It is a fair walking distance to Lincoln, so can't recommend doing it in heels for a night out. However, a short cab ride away and a nice walk in comfortable […] shoes to all the shops and restaurants you could want. Spa was very nice. As with all things S. Beach, it is not spacious but rooms are big enough for a short stay. The sheets were sooo comfortable! Room very clean. And nice chocolates given on turn down service. Lesa meira
"Call first if you need a quiet getaway"
It was a very nice stay with great access to the beach and a beautiful, secure resort. However, if you have a street-side room, be prepared to hear city noise (alarms, sirens, busses and trucks) at all hours. Request an oceanside room for a quieter experience. However, there are hotels on either side that are undergoing construction from about 7am-4pm […] and there is no escape, even on the beach. It was very disruptive. There is nothing The Palms can do about it but we found it difficult to relax by the pool or on the beach with the constant construction noise. It seems that it may be going on for awhile! Lesa meira
"A Retreat in Miami Beach"
I went solo to Miami and stayed 1 night at the Palms to pamper myself, and that I did. The staff greeted me warmly and professionally even at 11pm. They encouraged a late night swim in the 24 hour pool and reminded me the bar closed at midnight. I woke to the New York Times and a beach chair then off to the spa for a massage. The Aveda Spa is small […] but serene, simple but sophisticated. I had another swim in the pool and a pricey lunch and then headed off. Overall, an excellent hotel if you want a "resort" feel which personally I can only do 1 or 2 days of, then I want to see the local atmosphere. One thing to note, families seemed happy with their stay and I saw several pregnant women with their husbands (last ditch romantic getaway pre-baby?), kind of nice to see there's a pregnancy massage at the spa for this reason. The Palms is not cheap but is worth the pennies, coming from a 27 year old NYer. Lesa meira
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"Palms Hotel Miami Beach inTropical gardens"
What a delightful veranda, terrace and tropical garden + pool area. Really a charming spot, most relaxing and quiet. Pity the hotel is a little far to walk to Ocean Drive and Lincoln Rd but it must be the most pleasant place to stay if you want somewhere with warmth and character and friendly personal service.. from Nestor at reception to the waitresses,doormen […] and pool staff! We enjoyed a most pleasant stay. Keep it up! [easy access to the board walk was also a benefit] Lesa meira
"nice hotel"
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"The Palms Hotel & Spa Miami Beach"
Carpets in the hotel room old and very dirty. The tile seals in the bathroom have mold. Lighting in the room very poor. Buffet breakfast best in the hotel, although the waitresses are very slow. Outside pool water temperature was too hot. The beach is nice. Good location. 6 points out of 10, I wouldnt recommend this hotel to my friends.
"terrible service"
One of the weirdest staff to ever run a hotel. They barely spoke to me regarding any question I had. I was charged for 3 separate coffees when I bought a triple shot espresso. Never done that way at Starbucks or any other place but this hotel which would have been fine had they told me before they made it. The best part is the HORRIBLE method of seating […] a guest in the dining room. I was there for business and had to be at events early every morning. The restaurant would never seat me in less than 20 minutes and they were never close to full. I finally ate at another location every day after several failed attempts to get seated quickly. A total zombie hotel staff..........except the valet people. Lesa meira
I could not fault the price and location and thought that the pool area was great. My only complaint was that the mini bar if not refridgerated and all contents are warm. They then advise you of an additional cost to have a refridgerator provided.
Luxurious hotel, courteous, friendly staff. Enjoyed the complimentary chocolates, room was very comfortable and clean. Convenient location.
"The Wedding Hotel"
Pool, Beach, Restaurant all were great. Rooms were half the size of an average Fairfield Inn room. A wedding took place two times a day and were very visible, right beside the pool. A bit distracting and undesirable.
"Lovely stay -paradise in the middle of south beach"
After a disastrous start at the Gansevoort we moved to the Palms. Beautiful grounds, friendly staff, nice rooms (a touch small), the only negative was the building site next door. Nice location not too far from anything, but nothing convenient very close-by. Nice pool, maybe a little 'too' family friendly for someone like me without kids, but it wasn't […] that bad. Loved the parrots, and a fabulous spa - expensive but very good treatments. Lesa meira
"A jewel in South Beach"
I found THE PALMS to a jewel in the craziness of South Beach. SPA was great. Safe, secure site. Attentive hotel staff. Transported back in time . Staff made a point of remembering my name and apologized sincerely for any minor mishap. Sorry I had to leave after 3 days back to the jungle.
I loved this hotel the last time I was there and now it's even better. Very much a "green" hotel now. Rooms are nicely renovated and the food is fantastic. Beautiful porches, terrace and lawn between the hotel, pool and beach.
"NOT FOR SINGLES"
Great hotel, Clean and very romantic, however it is so not for singles, if you are planning to propose or just have a good time with the wife/GF, you are at the right place. if you are single or groupe that wanting to have fun, big NO.
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"The air condition was broke"
The air condition was broke inside the whole hotel! It was HOT in my room.
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"Palms Miami Beach - crystal pool and quiet beach"
For the Hotels.com price, this hotel could not be beat. The lush tropical surroundings of the pool, combined with the proximity to the surf made for a real feeling of "getting away". We were very happy with our stay. The service staff was great. My only complaint would be the steep valet parking cost ($29 per day).
"Lovely hotel but disappointing experience"
I have stayed at this hotel several times, but this was a uniquely challenging experience. My first room was on the third floor with construction workers working literally outside my window. I spoke with the front desk to change my room and got terrible service, with a delay of two days for the change to happen. When I finally got my new room, it was […] on the 8th floor, NYC-sized room with construction in the room above. In speaking with a maintenance engineer who had to come in to fix a faulty radio, he mentioned it was among the smallest rooms in the hotel. On a four night stay, we spent close to $1,000 in incidentals, food and bev and spa services. I would have eaten more often at Essencia if I had not been upset at the room issues that I had brought to the attention of the staff and were left ignored. Lesa meira
"the palms at south beach"
we stayed for two nights in this beautiful hotel, everything was amazing....the staff, the food....we really recommend this lovely property to everybody.......!!!!!!
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"The Reach Resort in Key West"
Very good location, friendly service and complete package of beach activities. The only downside is the breakfast, which could be of better quality and variaty.
"brooke into my room"
housekeeping floor supervisor bust into my room even though there was a do not disturb sign on the door. i asked him if he did not see the sign and he just ignored me and asked me i have to check out. it was only 12 35pm and check out was at 12. i thought this was an isolated incident but same thing happened to my friend, female, just got out of the […] shower, housekeeper was forcing himself and asking her to check out. you can charge me for extra but cannot get into my room like that. moreover, they give my rental car to someone else, saying it was the same color and same car. tell me how crazy is that. i inform front desk about this and no one bothered calling. i guess you get what u pay for Lesa meira
"Palm Hotel & Spa Miami Beach"
Great Hotel will stay there again. Lovely pool & spa area.
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rooms smaller than expected; bath was tiny; no place to store toiletries. The neighborhood is"renewing"; a few vacant buildings/being renovated. The property is fabulous, with its own cabanas & beach sand inside its gates, yet steps from the beach.
"Over promise and under deliver"
The Palms in Miami Beach is the Worst hotel in Miami beach I have stayed in. Tiny rooms, fees for everything including not returning plastic towel cards. Way over priced and overall a bad hotel, I would not recommend it to anyone.
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"always paradise!!!"
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"March 2011 Visit"
Beautiful hotel with an attentive and friendly staff. Prompt valet service. Turndown service was an unexpected bonus! The only complaint I have is the annoying birds that inhabit the grounds, but I'm not sure what can be done about that. We had a view of the ocean from our shower!!
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