Prime Hotel Beijing Wangfujing – Peking

Hotel was fair but was not best equipped for families nor leisure facilities. Pool was very small and sauna etc. was faulty. Previous reviews promised more.

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the hotel is very comfortable and staff are very friendly n helpful,highly recommended,location is okay,taxi is very cheap for anywhere to go

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Surprisingly nice hotel, more upmarket than I expected for the price. Just 5 minutes walk puts you in the main shopping area of Beijing, with restaurants galore, plenty of upmarket malls and a reasonable tourist market down the narrow side streets. Tianamen Square is a 25 minute walk, as is the Forbidden Palace. The Summer Palace and hutongs are 25 […] minutes walk in the opposite direction. Staff were pleasant and helpful, and the Great Wall tour we booked from the hotel was a good day out. Lesa meira

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just ok

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This was a very nice hotel with a very well-trained staff. Most of the staff speak English and they were always eager to please. They helped us get taxis and explained to the driver where we wanted to go. I also took advantage of the location to visit the Forbidden City, Jianxing and Bei Hai park. The big mall and Night Market are also a short walk […] away. Bring a swimming cap if you want to use the pool. Lesa meira

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This hotel may have been fine 20-30 years ok but it is definitely showing it's age. I booked a suite and while the size of the room was nice - the carpet was frayed and pulling up where it met the tile for the bathroom and the front door stuck and had to be pulled hard to get it to close. The bathroom sink was a bit dirty and drained very slowly. The […] light on our phone was blinking to indicate we had a message but when following the instructions to retrieve the message it did not work. We called the front desk to inquire about this and with their limited English they were unable to figure it out. They sent housekeping to the room to assist and they couldn't figure it out either and just called the front desk. We ended up living with the blinking (and beeping) phone for the weekend. The entire hotel smells like smoke so if you are sensitive to this it would be a big problem. Our room was at the far end next to the exit stairwell. We went through the door to use the stairs and it was locked. Not a comforting thought if there was a fire. The walk to the Forbidden City and Tiananmen Square is long but doable and traveling through the Wangfujing area of shops and restaurants is nice. Bottom line for the price I paid I would spent a bit more and stay someplace else next time. Lesa meira

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I was not very happy with the hotel when I first arrived. It really wasn't anything like the pictures, but I should have known. When I booked, it said it had complimentary breakfast and complimentary broadband internet. It even said that there would be a complimentary welcome fruit basket. None of the above was true. There was no wi-fi. I was very disappointed […] at this because we relied heavily on wifi (like oasis) to plan our upcoming trips. There was no fruit basket, but that's okay. As for the breakfast, I even went down to the restaurant the evening before, and asked them to make sure that this was the place where they would have breakfast buffets, and also asked them whether it is free. They didn't speak the best English, but they reassured me that it was free. The next morning we went down, told them our room number, and digged in only to find out minutes later that the breakfast is not included in our room fee and that we must pay. It wasn't outrageously expensive, but it was not a welcoming and a pleasant feeling. Even the cheapest hotels have complimentary breakfast, but this fancy hotel didn't. The only thing I was happy about this hotel was the kindness of the worker (I don't know what they're called--those dressed nice and stand outside the lobby to help with luggage) who walked all the way out to the street and grabbed a taxi for us. Lesa meira

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the hotel is very well managed and efficient staff. the major weakness is the poor internet, the smoking and poor business facilities.

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nice hotel and very good place close to subway, and the main shopping area

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We thoroughly enjoyed the 3 day stay at this hotel. Very convenient and close to Forbidden City and shopping areas.

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We had booked a room as a 'hot deal', a superior room with free internet, said the confirmation. Upon arrival the hotel tried to deny this. I showed them the printed confirmation and then was told we had to pay a hefty amount per day to use the desktop in the room. Or we could plug in our own device. Since I had an iPad, i had to come down to the lobby […] to check my email on the wifi down there. When are luxury hotels going to realise they have to stop trying to make money out of internet services? It is mean, when I know that all over the world budget hotels and youth hotels offer wifi in their whole building for free. Secondly don't use the safe. The staff are not careful with the emergency unlocking code, which we needed. Otherwise a good hotel with nice gym, pool and breakfast. Lesa meira

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Location is good and the hotel probably was good at some point but it's faded. Rooms were very large, which was nice but our on-smoking room smelled heavily of smoke,there were stains on walls and around bed; breakfast was reasonably priced and fine, but not great. You can walk to subway, art museum, wanfujing pedestrian street and night market and […] longish walk to forbidden city - you might want to check out the Crowne Plaza down the street if you want a bit more of a western feel - it looked pretty good from the lobby. Lesa meira

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very good location , very good staff , good location , good breakfirst will be back again

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If convinience is what one is looking for, then this hotel is an absolutely must! Prime hotel has very proffesional employees who are always at one's service. Only 20 minutes walk from the forbidden city and great connections with the metro add to the nice and comfortable feeling one gets from living there.

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For the price, this hotel was fantastic. The location was central to several of the big sites. While the decor and amenities in the room were a little "90s", we found the hotel comfortable and hospitable. The concierge in particular was wonderful! They helped us to arrange for a car to take us around, get a taxi wherever we needed to go... and they […] even wrote out how to order tickets for the train in Chinese for us. In particular, Everest was a great help! Lesa meira

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The Prime Hotel is one of the nicest hotels I have stayed in. The luxury was unexpected. The restaurants are very nice. The lobby, spotless. The doormen, friendly and courteous. Centrally located for shopping and major tourist sites. Also, "Snack Street" only a couple blocks away. Although I cannot speak Chinese, the staff was able to communicate to […] my satisfaction. If I returned to China, I would stay there again. Lesa meira

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This is a good value compared to the major hotels with high costs. It's clean and the staff is very helpful. the food buffets were very good and a good value.

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Trip was a busines trip with a little time for sight seeing. Overall hotel was very adequate. The front desk personel were very helpful and spoke excelent English. The main floor restaraunt had a good and reasonable buffet for breakfast and dinner. There were good western choices in addition to the Chinese. Avoid the second floor Chinese restarunt unless […] you are very familiar with local food. The servers had very little English and ordering from the menu pictures was difficult. Prices were expensive. Worst part of the experience was finding the hotel. Coming from the airport no one knew where the hotel was. I had printed out the Hotels.com description with the addres and the map from your web site. The map was wrong! My cab driver got lost twice. It took almost two hours and the cab driver calling the hotel for what should have been a 45 miuite trip. Hotels.com should have a print out with address and phone # in the local language and an accurate map to hand a cab driver. This was my first trip to Beijing and I had no knowledge of the city or the language. Lesa meira

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Room was clean, and the service of staff in hotel was nice. The only problem was that coffee was extremely expensive. Fee of hotel itself is reasonable.

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Typically, there is no way to get a reservation at the oldest continuous Peking Duck Restaurant in the world, Quan Ju De. Some how, the hotel has a special deal with the restaurant and was able to get us a same day reservation. This fact alone makes it a must stay hotel in Beijing!!!

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Stayed here for one night before flying back to UK. Great location for Forbidden City etc and especially for Wangfujing shopping. Room and service was great. Had difficultly explaining that I needed to use the business centre to print my boarding pass - they told me that there was no business centre (eventually found it on the 10th floor). Air quality […] was quite poor in the room but I guess the starting material is pretty poor! Food was expensive at 160RMB per person in the buffet, per meal. But MAcDonalds is just along the road...... Would recommend though. Lesa meira

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Prime position, quiet which is not easy to find in a place like a Chinese city.

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I was pretty happy with the hotel. While not everyone spoke English they would find you someone who could. The rooms were nice and clean. The one complaint I have was there the rooms did smell like they had a very minimal smokey smell. I think these rooms were smoking maybe 2-3 years ago. I am ultra sensitive to this & my sister noticed it to but my […] mom on the other hand did not notice any smoke smell. So just an FYI, if you are super sensitive. I felt very safe in the hotel and the neighborhood. If you are veggie there was an excellent veggie restaurant close by which was great for me. There is also a huge American style mall 8 min away. The forbidden palace was about a 35 min walk from the hotel. The hotel is about 1 hour away from the airport. Do not get screwed like I did. It should cost ~100 Yuan to get from the airport to the hotel. Learn from my mistakes. For comparison, I would rate this as above a Hampton Inn but below a Doubletree. Breakfast was kinda expensive at $15 USD and there are plenty of places close where you can get a much cheaper meal. All in all pretty happy with my experience and would stay here again. Oh yeah forgot to mention that there is free internet but you have to pull out the cat5 from the room computer and put it into yours. Not a huge deal by any means but NO wireless. Lesa meira

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Traditional, locally run high quality hotel. Within easy walking distance of main shopping street in Beijing. Very impressed with the ease of booking and knowing that it is all paid before you travel. Watch out for high prices of Evian water. We read that they provided free bottled water which they did but it is not the Evian which is part of the […] mini bar and very expensive. The service is not great at the buffet breakfast but it is just their way. Look out for the line dancing outside St Joseph's every night - it was great. Lesa meira

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This Hotel for offers large room work desk and computer free internet high speed. I can nor praise this Hotel enough for my use. The only down side would be local area not many shops a bit far for walking into the main city if you are fit then its no problem. Try it I am sure you will be pleased. Roger ; New Zealand

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We chose this hotel from the many around Wangfujing because it had a pool, but we never ended up using it. (Cap required, and it was a little small.) The staff of the hotel were great, and almost all spoke english. Our room was cleaned twice a day, and the shopping district was within easy walking distance, with taxis outside the door to go farther […] afield. Breakfast was an odd mix of Western and Chinese, for about $13 pp. Overall, I'd definitely go back, definitely recommend it. Lesa meira

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Situate at Wangfujing, Prime Hotel is near to where the vibe is and where the sites are. Though staff's English could be improved, they did try very hard and are enabled to show us around. One downer is that the place smells if smoke everywhere, as businessmen smoke around disregarding prohibitive policies.

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The rooms in this hotel are very comfortable, the shower was excellent and the breakfast good quality. However, we had to pay extra for it. The location of the hotel is convenient for the Forbidden City and shopping on Wangfujing. My only quibble was that some of the hotel staff had poor English. This was probably because the hotel is mainly used […] by Chinese people, there were only a handful of Westerners staying there. Lesa meira

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Excellent value for money in a fantastic central location - 30mins to tianamen sq 20 mins to forbidden city. When booking a hotel in Beijing I was faced with a massive choice - I chose this hotel because of location, price and reviews. I was not disappointed. We were lucky enough to have room upgrade - the room was fantastic with everything we could […] ask for. Great decoration and facilities. All of the staff were very friendly and helpful. Only one small niggle - the hotel advertises free wi-fi and indeed this is the case - but only in the lobby. If you want it in the room it is moderately expensive. Would definitely stay here again. Lesa meira

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Excellent hotel

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All in all a good experience. Excellent service by staff. The rooms were spacious and clean. Location is good regarding to shopping center, but to get to a good restaurant you need to take a taxi. the problem is getting back. We often had a hard time finding a taxi back for various reasons. The food in the hotel started out bad, but after commenting […] on it, they made a big effort to improve on quality and variety. This service approach commendable. Room service dinners however do not have enough options to choose from. From the downsides, the biggest problem for us was an unstable internet connection from the rooms and (when we were there) no connection at all from the lobby. Lesa meira

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I stayed at this hotel due to its location. I was travelling with two kids, so decided to splash out on a club room. Despite notifying the hotel ahead of time that an extra bed was required, the room had none. In fact, the club room was so small it could not fit an extra bed, so we had to move down to an ordinary room which was bigger (no perceptible […] difference in style either). Despite not having a club room anymore (prepaid) the hotel had the cheek to charge extra for the spare bed. At breakfast the next day, they said my nine year old daughter should pay fro breakfast because she was as tall as the waitress (my daughter is not tall, the waitress was small). Aside from the lack of any appology by management, I would point out that the restraunt on the 2nd floor is supurb and well worth dining in. The rest of the staff are friendly and fairly efficient. Lesa meira

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This hotel had a great location near all of the tourist sites. We were in a non-smoking floor but there were still a ton of people smoking. The concierge was very helpful. We would highly recommend the Great Wall tour to Badaling. DO NOT TAKE A RICKSHAW! They are a scam!

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The hotel was located very centrally on wangfujing shopping street about 20mins walk from the northern gate of the forbidden city. We discovered when we arrived in Beijing that everything in Beijing is actually really spaced out so we were relieved that we had made the choice to stay in this area. The service was good, the desk staff spoke English. […] The only issue with maintenance was that the shower didn't drain properly in the cubicle shower so would have caused a flood if we actually tried to use this. (There was another shower over the bath though which worked fine). The hotel was very clean and of a good standard overall. We ate at the buffet restaurant in the hotel. Wouldn't recommend this. Relatively expensive and a lot of the food was cold. You can get far better Chinese food outside of China. Lesa meira

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The prime hotel is located fairly well, but not in the best possible place. it is about 10-15 minutes walk from the main part of Wangfujing street, just on the most northern point of the street, which means every time you want to get anywhere you have take that walk. The immidiate surrounding is useless (unless you like buying books - then there's Sanlian […] book store and others very close). While the stuff is mostly very nice, helpful, and friendly (and knows English), one of the main problems I have with the hotel is that is stinks of cigarette smoke. I had a non-smoking room, and it still stank. Since many Chinese guests in the hotel smoke anyway - the smoke goes through the ventilation. I also had a problem with the internet in the room - it is not wireless, but with cable. So although it was free, half the time I could not connect. In the lobby there is WIFI, but weak signal and no where you can sit quitely and work. Despite these drawbacks, the room was very comfortable and clean, big enough, and overall quite, so for the price they charged it was ok. Lesa meira

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This hotel is OK but for a little extra money you could get a lot better. It's certainly a lot more on the 4 than the 5 star side of things. The hotel's showing its age and the breakfast ain't great. Plus, for anyone going here to get close to Tiananmen square be warned its at least a 30 minute walk (I'm a fast walker). If value's more you're thing […] then go for it. Lesa meira

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Good value hotel in good location. Hotel works with good tour group ( max. of about ten people in tour). Rooms a bit cluttered, A/C struggleing to cope with June heat Service friendly, but a bit confusing due to lack of English

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Wonderful hotel. Great buffet for breakfast and dinner. I loved the room. I would stay there again

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Not the 5 star hotel I anticipated. I would not go there again. Not worth the price I paid.

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I'm used to smokey environments in Asia, but this was bad. Elevators filled with smokers. Our room, which was supposedly on a no-smoking floor, reeked of smoke. The food was sad, oily, and very expensive. Good location. The service staff was nice enough. Overall, this one is for local business people who don't mind the brown haze in the air.

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wonderful staff and great location in Beijing.

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it's an excellent expedia choice of hotel. The facility and surrounding area is ideal for tourist to enjoy and venture out. However, there is one area needs to be improved: please enforce the "non-smoking" policy on the non-smoking floor since the hall way on the 5th floor smells "smoking'.

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This hotel is very conveniently located. My room was spacious and well lit, and preference for a quiet room was heeded. Housekeeping was attentive and hospitable. Staff were friendly but need to practise more english.

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The hotel's location is good, easy access to other areas of Beijing, either by metro or taxi. It's located on Wangfujing street, close to 2 malls. I chose a non-smoking room, but I could smell it on the corridors. The hotels's design is a bit old fashioned and I found the breakfast a little expensive. There are good coffee shops around. Would stay there […] if I go back to Beijing. Lesa meira

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