Hampton Inn Beachfront Hotel – Pensacola Beach

Hotel is in great location, close to restaurants, stores, and on the beach. But the carpet was "sticky" and dirty. My husband forgot slippers and after walking on carpet the day it rained (we stayed in) his feet were black. Disgusting! The shower rod was falling off wall at both ends so the curtain hung in the middle leaving the sides exposed. The maid […] never cleaned our room; we were there from Friday til Monday. The breakfast had a good variety and friendly staff. Will stay somewhere else next time. Room need major updating. Lesa meira

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the staff was friendly enouth but rooms need updated, it took us three rooms to find one that did not smell old the carpets are old and we would not walk around without socks, they would be filthy when we took them off. I like the fact that the comfortors are washed after every guest but ours had some makeup stains on them so they still did not appear […] clean.shower rod was falling down and we had to call to have it put back up room 414. breakfast was nice and a good variety, because of the general room conditions we would not stay again. we have a trip planned there in a few weeks and have chosen a marriott facility. Lesa meira

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Great hotel, great location, will definitely stay here again.

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Perfect spot on Pensacola Beach. Hotel room was large and the gulf view excellent

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This was our second time staying there and we still love it! Will definetly be back next year.

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I really don't have much experience with staying at hotels but I was happy with the time I was there. Everybody was good the only thing I would say that you could have the emplyees do is to be able to tell people where a good place to eat. We had asked about a good seafood place and nobody could tell us where one was. But overall it was great and I […] really enjoyed the stay. Lesa meira

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Great location, experience, breakfast and beach side view...needs a little updating in rooms...great stay though..

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I asked for a room near the elevator and got the next to furthest one, but other than that we had no problems. The breakfast is great!

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Great location. Right on the beach and walking distance to great restaurants. Very friendly staff.

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Enjoyed our stay but we asked for a non-smoking room and the room just reeked of the smell of smoke.

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We were so impressed with the entire crew at Hampton Inn. Each worker seemed to personally care about all of our needs. From clean rooms to freshly baked cookies to a wonderful breakfast, we were made to feel like royalty. The hotel is conveniently located to pretty much all restaurants (some within walking distance) and the beach is right outside the […] back door. Lesa meira

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Great location

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Wonderful. Peaceful. Family friendly. Quality area and hotel.

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Overall, this was a nice Hampton Inn. The people were very nice and bent over backwards for us. I had left a notebook at the desk by mistake. The clerk researched who it belonged to and called our room to make sure it got returned.

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We got an upgrade to the ocean side...amazing. Perfect place to stay for beach activities within walking distance. Excellent restaurants also. Friendly staff everywhere! Definitely will stay again!

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I loved the friendliness of staff, the cleanliness of the rooms and hotel. I enjoyed being able to have a private area on the beach behind the hotel. I hated that I was on a smoking floor and I don't smoke. This hotel needs to be non smoking! Not many hotels allow smokers and this one does. I would have gave it a 5 star but couldn't stand the smell […] of cigarette smoke in my room!!!!! Lesa meira

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Great stay. I recommend it

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When I booked the room I made several requests that were not met when I got to the hotel. From the pictures on the web it appears that all rooms are waterfront--NOT SO -as we were booked into a street room. After some pleading with the front desk we were able to move to ocean front You need to make folks aware of the different types/views that rooms […] have especially on the world's most beautiful beaches. Lesa meira

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The Hampton was great, as usual. Very clean, very comfortable. The guy at the front desk was very nice. Although there was some convention going on with lots of teenage kids, we weren't disturbed at all. Our balcony view of the Gulf was gorgeous and soothing.

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Couldn't have been nicer. Bobby took great care of us. Gave us an upgrade to beach front room. He took great care of us. Thanks so much Bobby.

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We had a very good stay and enjoyed the hotel and its facilities. The office associate who assisted us, Renee, was very accommodating, professional and personable. She went out of her way to work with us and she was very pleasant.

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Decent place to stay. Room was pretty clean. Breakfast was my favorite though, a big variety :)

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Stunning location for a hotel. Literally backs onto the the sandy white Pensacola beach. Came here for a rest-bite during a tour of the southern cities, such a change. The hotel itself was under a little renovation but was still delightful, great staff and nice breakfast. Would wholeheartedly recommend.

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second time Ive stayed in this hotel this year, room and views are top notch!, breakfast is good, restaurants and Boardwalk whithin walking distance.

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We checked in on Wednesday night, registered to leave Saturday morning. We left for the morning on Friday, and came back around 2PM. We had a load of stuff to bring into our rooms. None of the keys for either of our rooms worked. I went down to reception, explained our situation, and the desk clerk gave me new keys for both rooms, which worked. I asked […] her why our keys failed, she responded, "I have no idea". It would seem to me that the start and end time for each key made would be on the computer, but she did not offer that information. When we opened the room doors, we saw that housekeeping had avoided both rooms. It seems to me that when we arrived Wednesday, the desk clerk had us leaving on Friday instead of Saturday. It would have been better if the Friday clerk had been honest and not lied about why our keys failed. Second, trying to keep a steady 72 degrees or thereabouts was a real problem. The thermostat system is strange, and there are no explanations about getting the temperature right. Make sure your balcony door is closed to hotel specs or the system fails completely. Third, it would have been nice to have orange juice at the breakfast, but always seemed to run out first. On our last morning, they refilled, but the juice was not cold. The discounts for Thanksgiving weekend don't amount to as much as they used to, and poor service and lies will make me look elsewhere if we return next year. Lesa meira

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Great location, nice Gulf view, clean room - subpar staff @ front desk. When I checked in (and hotel was already paid for from Hotels.com) I asked about having a CC on file for incidentals, was told no problem, I was good. 9:15 PM (after driving 12+ hours and winding down), I get a phone call from the front desk "You need to come down and give us your […] CC since you used room service". Needles to say, a un-needed beat down, I'll stay someplace else, plenty of choices and better spots at same location. I was not in the mood for subpar service which I got. Lesa meira

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Friendly staff Great location right on the beach Clean rooms Comfortable beds Good hot breakfast Would stay there again

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It was very good hotel.

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Not a fancy hotel, but has all the amenities with the gulf view. The breakfast is very good and the staff is very friendly and eager to assist. I loved this for a weekend getaway. It is close to many things on the beach.

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Once they finish the lobby renovations, this will be a new hotel. can't beat the location, the rooms were clean, and the beds were very comfortable.

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The hotel was very nice and i love that it was on the beach at a decent price.

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they should let you know that 1st floor gulf front has the windows screwed shut and no door to the outside, I would've gone for a higher floor to have a balcony and be able to smell the salt air and sit outside to watch the water without walking through a construction zone to get there .. other than that the hotel was clean, the staff courteous and […] friendly, the breakfasts were good and the cookies at bedtime were a nice surprise! Lesa meira

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We are return customers, and once again we were very pleased with our stay. Clean, comfortable, great customer service and right on the beach!

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Our room was on the 3rd floor gulf side balcony and what a beautiful view--definitely worth paying extra for. The room was lovely and very comfortable. The people on either side of us were noisy in the night, (children jumping off the beds and screaming at 2a.m.) But it was the weekend, so I guess a little more wild behavior is to be expected. I'm sure […] if we had called the front desk, they would have taken care of it. They are remodeling the lobby right now and the breakfast seating area was a bit full because of this. We just went to the outside seating. The "heated" pool is not really heated--at least it didn't feel like it. Overall it was a super relaxing time and we would go back. Lesa meira

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Close to the beach, very nice pool. The staff especially the grounds keeper and the manger were very friendly, helpful and helped make our stay very enjoyable.

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