Holiday Inn Berlin Mitte – Berlín

Clean hotel, friendly reception staff, very close to Gesundbrunnen train station (S-bahn and U-bahn). Not exactly "Mitte", but very close to trains getting you into the real "Mitte". Didn't eat at the hotel so cannot comment on the meals. Staff were always friendly and helpful - I don't agree with other reviews about unhelpful staff. They're not in-your-face […] friendly, but everyone was very helpful and courteous when asked. Everyone spoke very good English. "Gym" is very small and the equipment didn't work well. The sauna is small but nice. Disadvantages - the windows do not keep noise out very well - if you're a light sleeper, bring earplugs. The Internet is cheap, but should be free - hopefully the hotel will change their policy soon. And I would recommend housekeeping spend a couple of minutes extra in each room and ensure the plugs/drains aren't blocked with lots of hair. Otherwise no complaints and we would happily stay here again. Lesa meira

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Excellent customer recognition, arrived very late and was greeted by name before I said anything. Not the best location in world but park opposite is quite nice. Two mins walk to nearest u-bahn station, and new shopping centre. Breakfast is an excellent spread but maybe slighly overpriced. Mini bar pricing is very reasonable as is room service. Staff […] are instantly multi-lingual and very helpful. Rooms are clean and comfortable, little sparse but ok. Lesa meira

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The rooms size was good. Breakfast was very good, however their was no free Internet, no complimentary water. In the room for a family of 6 there were only 2 tea bags. A customer car park was not free either. The shower area wasn' tthought through, as the water would go all over the bathroom floor when someone was having a shower. The neibNot a typical […] 4 star hotel one would expect. The neibouhood was very rough. Lesa meira

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The hotel is close to all central places, it has a lot of restaurants in its neighbourhood. The room was clean,had everything necessary,apart from toothbrush,,But as for me it deserves just 3 stars,not 4.

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Very reasonaby priced, good breakfast, and easy transport access

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Hotel was in a great location, very clean. Hotel staff appeared to be stressed, particularly the males. They could have provided better directions to train. Females were very helpful.

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Hotel was close to city however not in the best location. We found that the restaurants and shopping centers surrounding the hotel were very poor! Also had to pay for wifi!!!

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The hotel is really close to a station with different lines which allows you to move around the city easily, there is also a shopping centre and a few coffee shops around. The location is not as central as you would expect however it is not bad. A taxi from Alexanderplatz is around 10 euros.The hotel however doesn't feel like a 4 stars,more like a 3 […] stars. Breakfast is 17 euros which is a bit expensive. No coffee or tea facilities in the room, no iron in the room, although they give you a key for another room where you can iron your clothes. Wifi is 10 euros for 24 hrs which you can spread throughout your stay as long as you log off. My real problem with the hotel is that there is no air conditioner and you have to open the windows to get some fresh air which is not that much. Also, we were staying on the 1st floor and because we have to keep the windows open it is quite loud and we could hear all the cars driving in front of the hotel which was not pleasant at night and a bit disturbing. We asked for a fan at reception and they didn't have one. If you plan to stay here, please make sure it is not in the summer and request a top floor and a room not facing the main road. Lesa meira

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The hotel is in a great location, close to the S and U bahn. The breakfast is pricy so we skipped it. The WiFi is pricy, too. WiFi in a hotel should be free! I paid 3 euros for 3 hours. They also offer 1 euro for 30 minutes or 10 euros for 24 hours. Using the lobby computer costs 1 or 3 euros. No air conditioning in room. No safe in room.

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The hotel was very clean and comfortable. It was located very near to the local S & U Bahn stations which was very handy. The gentleman who checked us in was very helpful and gave us lots of useful tips and advice.

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We booked two rooms and they were both great!! The in-laws had a standard room that was clean and well stocked with towels and soaps. We also booked the family suite which was perfect. It was two big rooms with four twins to make up two kings and two TV's. The kids watched their stuff and we could catch up on the Olympics... perfect! They also bring […] up anything you may have forgotten in small travel sizes. We ran out of toothpaste, but they also will bring up a diaper, single blade razor, etc. Great service!!! Although this is considered Mitte, it is not central, but is pretty close. S Bahn is a must or rent a car and use the garage. We saw a car out front in the "super" small, free spaces that looked like someone just trashed it while parking... pay the 12 Euro for parking. Lesa meira

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The hotel isn't closed to the main turistic places area, you have to take the metro otherwise is a long way walking. I thought would be a better hotel but I gotta say the service is pretty good. The hotel has just one elevator and it takes a long time; the halls and carpets look pretty old and damaged. My room was close to the garage, with out air […] conditioning so basically the room was impossible to stay during the day. Lesa meira

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NameHoliday Inn "Mitte" is misleading. It suggests "Center" but is way out yonder. Area is completely uninteresting for a tourist. We were stunned to hear on arrival of a very hot day that there was NO AIRCONDITIONING. To add insult to injury, to open windows one must go to the lobby and put 5 Euros down as deposit on a key to open windows! Some rooms […] (as ours) are in the older part of the hotel and the only way not to struggle with luggage (no porters)up a stairway, was to return to the street and go round the garage way. Nothing 3 star about that. I would definitely not stay there again. Lesa meira

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The hotel was very loud as busy streets are just outside the door. We were kept up all night from the street noise and other guests.

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Excellent, modern hotel but breakfast is overpriced. Rooms were clean and spacious. The staff were very helpful. The hotel is several kilometres from the main tourist area but is conveniently placed close to a train station.

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Ideal location for nipping around Berlin via the S-Bahn or underground. Nice park (Hammer) on its doorstep. This seems to be a Turkish quarter so there are loads of cafes offering high quality food.

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This hotel is based in the former East Berlin and has no air conditioning, a single elevator, & doesn't have even floors...so treking to your room can be an adventure. With no air conditioning, the room simply wasn't comfortable. Definitely NOT a 4-star hotel by any standard.

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The location is not exactly in Mitte, as it might be seen from the name. Nevertheless, it is 1 min walk from S and U underground stations and just couple of stations away from the centre. In my opinion the prce is slightly higher comparing to similar hotels.

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No aircondition and Slow internet !!!!

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While the building itself is old, the amenities in the hotel made our stay very comfortable. They had a bowl for food and water in the room for our dog, and a very comfortable cot for our baby. Room service was great, the breakfast was very good. The location of this hotel is incredibly convenient...just steps away from gesundbrunnen which will get […] you anywhere in Berlin. It was a bit loud, the doors don't keep out the noise from the hallway at all. And the beds are very typical German, and so really aren't comfortable. Staff was very nice and helpful, called us cabs several times. Lesa meira

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Disappointing. No free internet access. Made me wait till 3pm for a room that was available much earlier. Unfriendly. Provided incorrect info. No need to add more.

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The hotel isn't in Mitte as branded which was disappointing. However, the staff were very nice and helpful.

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A friendly greeting when we arrived and the room was made available even though we arrived at 11am. The only complaint is that there is only 1 lift serving 8 floors. We enjoyed a suprisingly good meal in the hotel restaurant at a reasonable price - with excellent service. We chose breakfast at a Turkish restaurant literally only 50 metres from the hotel. […] The railway station (in 2 parts) is some 300 metres away with an excellent service to all sights - its worth taking the time to work out the system. A tip if there are 4 or 5 in the party - buy a one day small group pass for 15 euros - it gives unlimited travel on trains and buses. We were only there for the weekend but probably made the best choice of hotel and location. A safe and quiet area. Lesa meira

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The added price for breakfast (16 Euros per person!) and added price to gurantee a King size bed make it indeed a 4 stars hotel price with only 3 stars service.

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I actually thought I was staying at a different Holiday Inn in Berlin, but had picked the wrong one while using Expedia. So I had to make some last minute travel adjustments to get to where my reservation was. I was very pleased with the room and the overall service of the motel. I have stayed at countless motels in Berlin and I have to say the room […] at the Holiday Inn Berlin Mitte was the niciest I have ever stayed at. There was actually room! The room was spacious and the bed was actually roomy and comfortable. All the services and restaurant were great. I highly recommend thismotel Lesa meira

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Rooms large - very comfortable & clean. 5 minute walk from nearest station. Although not centrally located, taxi arrived instantly when called by reception and fares very reasonable - usually 8-12 Euro max from sites we went to. Berlin great place to visit - lots to see & do and good value for money. Would recommend to others and probably return. Would […] suggest taking lots warm clothes though if travelling this time of year. Lesa meira

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Some staff were quite unfriendly and abrupt. Easy to get everywhere from here as it is close to the subway but not much to offer in the area. I chose this hotel based on ratings but it did not live up to expectations due mostly to location and staff.

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The location was disappointing,however, the sauna facility was excellant and we wee pleased with it both before and after the run in marathon.Breakfast was excellant and the staff very willing to help.

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Noise is unbearable after 7.30am once the planes start flying from the airport almost next door!

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We give this hotel 3 out of 5 stars. The personnel were friendly and the rooms were clean. It was very close to a large shopping mall which made it convenient. Internet was down for a few days which inconvienced us. However, it was Christmas holidays so we made allowance for their delayed response to getting the internet up and running. Hotel personnel […] spoke English which helped us tremendously. Lesa meira

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Firstly I was disappointed with both the distance from the centre of Berlin ,secondly the Hotel itself - how they can rate this 4 stars is ludicrous .At best it was 3 stars . And finally the local area was quite run down . Reasonably close to train / metro though.

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I loved the Hotel it was in a turkish area of berlin and u bahn was 2 min away,it took us less than 5 minutes to get to center Berlin ,we loved our stay the rooms were clean and comfy , will stay again in our return.

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I was surprised at how nice this hotel is. I would definitely recommend it.

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The room was a smoking room which stunk of smoke, there were no other rooms available. The cost of breakfast 16euros is extortionate. Overall the location is not ideal, not a good choice of places to eat especially on a Sunday night. Close to the train and underground services though.

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This is a Holiday Inn hotel, so they do have they chain standards. The hotel is nice but old. Definitaly should be renovated. There's only 1 lift, which is very slow, and you might find yourself waiting for a couple of minutes. There's no Aircon, only heating. The bed is old and you feel that the mattress has had better days... The hotel location is […] not good for a tourist. It is ineed located two minutes walk from a train station (S-Bhan and U-Bhan) but the trip to / from the city center will take a total of 20-30 minutes. Lesa meira

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Need a free Internet connection with the use of hotel computer and not an exagerated payments for 15 minutes use

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The price was really good and it is located right near the S line. However the location of the room (near the garage) was such that after taking an elevator, I still had to carry my luggage down a set of stairs and through a narrow doorway. If you do not have much luggage then this is okay but not what I expected. Only some of the room locations require […] this extra effort to get to the room, best to inquire before you book. Lesa meira

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the room was lovely ,bright roomy . great view over city ,huge bed very good sleep, hopless chamber maid, never replased the towels ,tea cofee milk ect. the location was north of the city center but very easy acsess to any where in berlin as the circle line u - bahn was just accross the road ,super turkish retsturant next to hotel offering great food […] very good value. over all despite poore houskeeping,misleading imfo on curtesy buses and disgracfull service at the air port information desk we had a great first time experiance of Berlin. Lesa meira

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The hotel was easiliy accessible to public transportation; a shopping area was nearby; the people at the front desk of the hotel were especially cordial and helpful. I'd be glad to use this hotel again.

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Service was not very good, no kindness in the restaurante and in the fron t desk usually out of stock of one hour internet service, so we had to buy a 12 hs. service without discount. Good attention in check in and check out, but in the restaurante they had no good attitude and usually bad manners when you order something at breakfast. excellent ubication, […] very near train and subway lines , quickly to go out and arrive back. Lesa meira

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Hotellet ligger i et godt område med park, hvor børnene kan lege på legeplads, genbrugsbutik, stort indkøbscenter, Underverdens museet. Desuden gode kebabsteder, grøntbutikker og let at parkere bilen. Morgenmaden var fantastisk god :-)

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Sehr angenehm, gute und gemütliche Atmosphäre

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Durch die gute Lage zu U- und S-Bahn ist das Hotel ideal für Berlinbesichtigungen. Für 2 Erw. und 1 Jugendlicher (14 Jahre) war das Zimmer sehr geräumig. Auch die Betten gaben keinen Grund zur Beanstandung. Das Frühstück ist seinen Preis wert.

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