Ambassadors Hotel – London

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The hotel is in a very convenient location to travel to all parts of london. The rooms have been refurbished and they looked tidy and clean. But the rooms we had are in the basement and are very small with low headroom and small showers and toilets. On the whole, we think they are worth of the money we spent.

The first room offered - in the basement - was small and claustrophobic. However, when i raised concerns it was changed without problem to a first floor room which was still small but more pleasant. Staff are friendly and the lebanese options on food would have appealed but sadly had no chance of trying them

We found the rooms way to small. I booked a superior room but it was very average.

i stayed in a twin room for two nights in the ambassador hotel, the location was good as its close to the earls court tube station and there are plenty of restaurants, coffee shops and internet cafes in the area also. the room was clean and had everything we needed for our stay, the only downside was our tv stations were not working, we were out and […] about much of the time though so this was not essential. Lesa meira

The hotel has undergone refurbishment & our room did look like the ones in the photos!! Although the room was small & compact, it had everything in you would need for a comfortable long weekend stay in London and was immaculately clean & tidy. We had a great rate for a 2 night stay in the Kensington & Chelsea borough, we couldn't complain. The tube […] & bus stops are only a couple of mins away & taxis always available. Sainsbury is also a couple of mins away if you are in need of a late-night snack. With friendly & helpful staff, we will definately stay again. Lesa meira

the room was in the basement and far too small, 10ft x 10ft. including the shower room and no where to hang anything. Not a good experience.

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Very centrally located. No frills hotel but very clean. Noisy if room to the front of the Hotel. Very reasonable price. Would recommend to all.

Location: wallable distance from Earls court in a decent locality. Room: very small and squeezed room, and with London temperature of 10-12 C, room was very warm. Opening the windows and sleeping wasn't easy either due to Road/ vehicles/ sirens. Rooms could do with a bit of facelift.

This hotel, located on Collingham Rd and cross street Cromwell Rd, is in a central area in the South Kensington district of London. Finding this hotel is rather easy for first time visitors and the neighborhood is on the safe side, in my opinion. Taxi drivers will be able to bring you to this destination but rather than giving the name of the hotel […] it'd be best to tell them the street and cross street names. The hotel itself is rather small with somewhat dingy hallways. My group of travelers were put in our deluxe triple room for three in the basement floor of the hotel. Upon inspecting our room we found that amenities were somewhat lacking if one were to compare them to U.S. standards and by this I mean there was no microwave, mini fridge, iron, ice machine, razors, face towels, or free wi-fi. Also, the hotel apparently did not have enough universal adapters because we were never able to get our hands on one, but they did claim that someone else was currently using the one that they did have. I felt the custodial staff did a fine job cleaning our room and re-stocking towels and toiletries but we did have a rodent problem at night. One of us had left a bag of nuts in our unzipped suitcase and during each night we stayed there was scuffling and scratching noises at the foot of the beds. Holes would appear in our bags of food the next morning. We did tell the hotel staff about our little friend but they merely apologized and didn't seem to do much else about the situation. Public transportation is highly accessible. I preferred taking the underground, myself, and there are two reasonably close stations -- Gloucester Rd Station and South Kensington Station. The latter station is located close to the Victoria & Albert Museum, which is a must see. Check-in time is 2PM and they did not allow us to check-in when we had arrived 45 minutes early. We asked if they could watch our bags while we went across the street to Starbucks but there was a fee so we abandoned the idea Lesa meira

The electric doors into the hotel doesn`t work and you have to manually pull up the doors. Looks like it have been like this for a long time and it doesn`t look like they`re going to fix it. Rooms are very small. Ok they are not cheap so you can not expect large rooms. The air in the hotel is VERY dry. The toilet stoped working 1 day, they told us that […] they couldn`t do anything with this before next day... They called a taxi for us 1 day and a private taxi ( with no taxi sign ect) showed up and wanted to charge us double price. So the hotel have hired this guy to drive around they`re guest to double price, guess they split the income 50/50. We will never stay at this hotel again. Lesa meira

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The hotel has recently been refurbished and both the communal areas and the bedroom was clean. The bedroom was newly refurbished and comfortable and the shower room was clean and modern. However beware that some bedrooms are in the basement with no windows. It is about 10 minutes walk to the nearest underground train station and shops and restaurants […] including a supermarket and burger restaurant. Quiet and safe neighbourhood to walk around in at night. Lesa meira

An ideal hotel and location to visit London on a budget, especially if you have children. We had a triple room, which although was rather small, was clean, tidy and well presented. It is a 10 minute walk to the Nat History Mus, V&A and 5 minute walk to Gloucester Road Tube station with frequent trains into Central London. Clean hotel, helpful staff, […] one complaint was that breakfast had no discount for children? As ours would only want toast and cereal we walked down the road and found a cheaper per adult deal and for children. Hotel lost out on that money if only they had a childs price? But overall a very good stay and we will be going back again. Lesa meira

very dissapointing for a 3 stars hotel....looked like a hostel. Beds were not confortable at all and the shower head was broken as well as the sink. The only advantange of this hotel is the location.

Me and my hubby stayed at Ambassadors hotel and we loved it! I've been to London numerous times and this was deffinately the best hotel i've stayed in. So, I'll recommend this hotel to everyone

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+ room-size ok for london - prices to high for quality level - unflexible and unfriendly staff - additional costs (e.g. 5 pound charge for storing the luggage) - stairways were blocked - breakfast expensive

Close to tubes convenient only.. At this time no restaurant or breakfast facilities which is not made clear..major building works n noise n upset ... Not on my places to visit again for a while

Room was no bigger than a shoe box, heating was on full blast with no way of turning it down or off! Complete waste of money!! Will never recommend.

When I arrived in Earl's Court I was supprised at how close the hotel was to the tube station yet just a nice distance from the middle of Kensington. On the down side the restaurant and bar were under renovation but it didn't bother me. Just four stops from the middle of London was very convient. I wouldn't have any problem recommending this hotel to […] others Lesa meira

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Very convenient location but the service and attitude of the staff very poor. Bedrooms very small and twin beds so close together they may as well be a double bed.

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Great location, within few minutes walk of both Earls Court and Gloucester tube stations. Really good rates in comparison to other London Hotels of the same standard. Rooms small (to be expected in central London), we stayed in one of the basement rooms. Room and bathroom was clean and looked newly renovated. Not much room for storage but adequate for […] a couple of nights stay. Bar/restaurant was closed for renovation whilst we were there however Sainsburys just along the street and many restaurant and bars in the area, which seemed to be extremely safe. Renovation work was taking place in all the public areas, elevators were out of order although it didnt affect us, may have been nice to be advised prior to turning up. All in all - basic, clean, modern decor and great location - would definitely recomend this hotel to family and friends. Lesa meira

The hotel is well situated just off a main road and close to public transport. We booked through hotels and the procedure was OK, staff on reception efficient and sorted taxis out. Now to the issues, we had two medium suitcases and the route to our room was down narrow corridors not very easy to navigate. We had booked a cheap room and thats what […] it was, bed only accessible from one side, bathroom was a joke. The shower curtain once wrapped around stuck to you the space was that small at 5'10" the shower head poked me in the eye so had to duck to get under it, water finished up all over the floor getting out was dangerous. The TV channels selection was 4 very fuzzy pictures very poor for a modern hotel. The sink was so small that you could not fill the kettle for a drink had to use glasses to transfer the water. The heating was off in the rooms and a small electric heater was provided. THankfully we were only staying one night and were only using the room to change and sleep otherwise we would have relocated. It may have been budget but there are certain things that need to be addressed, I just hope the other rooms are a better quality Lesa meira

I stayed in a single room for five nights. Overall I found it to be satisfactory. The room and bathroom were very clean and the staff were very nice and helpful. I did have breakfast. The restaurant was closed for renovation while I was there but people were ordering breakfast and getting it served in their rooms. There was teasmade in the bedroom. Re […] location, it is conveniently close to Earls Court and Gloucester Rd tube station. It is also within walking distance to V & A museum and Natural History museum, Royal Albert Hall and Hyde Park. I was satisfied with the hotel in general. However, I had to leave one item of luggage on my last day and the charge was frankly outrageous. Lesa meira

We were very impressed with the cleanliness of the hotel, but the shower didnt drain away properly which was quite unpleasant. The room was very small but adequate for an overnight stay and was very convenient for our visit to the Royal Albert Hall. The staff were all very pleasant and I would recommend this hotel for a single nights stay.

On entering hotel we became aware that major building work was being undertaken and that no restaurant or bar services were available, however as our stay was for one night only and there were plenty of restaurants and bars in the hotels locality, finding somewhere to dine was not going to be a problem. We had booked a double room and were a little […] disconcerted on checking in to be told by the very friendly reception staff that our room was in the basement of the hotel! We need not have worried, as on gaining entry to our room we found it to be very clean and bright and tastefully furnished, if a little on the small side. The bathroom amenities were all spotlessly clean and complimentary toiletries were available. The hotel staff were very helpful and friendly and the hotel was situated 5 mins walking distance from a tube station, affording easy access for all London's amenities and all mainline train stations. Would thoroughly recommend this hotel for short-stay visits and found the hotel rates to be extremely competitive for a hotel in London. Lesa meira

Hotel was under renovation. Should be nice when finished. Customer service was polite... but we arrived at 1.30pm and check in was not until 2pm, we given the option to leave our bags for 5pounds or wait until 2pm. For the sake of half and hour a bit silly but I understand... ?

Friendly staff upon checking in. Room was clean and pleasant . Close location to Gloucester Road underground.

rooms were really compact too small for a twin but made up for this with location which was short walk from nice area full of good bars & cafes and short trip into city

-staff at the front desk are unhelpful -the shower was oddly shaped so everything in the bathroom got wet when the shower was on -linens were stained -walls paper thin

Ideal location for Royal Albert Hall - a 15 mins walk. Easy walking distance to tube station (Gloucester Rd). Hotel reception was being refitted, so there were workmen everywhere. The room, on floor 6, was red hot with the radiators on full blast, with no means of turning them down/off. Luckily the air con was available to counteract the radiators. There […] was an odd odour in the room that smelt like glue, so not sure if some handywork repairs had been carried out. Overall, for the price, in Kensington, can't really complain. Lesa meira

clean and cosy room.

The reception as you walked in looked like a bomb site. I was informed at check in that there was building works i should have been informed of that when booking. I believe there is normally a bar and restaurant I did'n't see the hotel at its best. My room needed re-decorating just scruffy tiles in bathroom needing re-grouting doors needed varnishing […] room needed coving around ceiling to tidy it up..But the Hotel in a good position had hot water heating television the room was clean and everything I needed worked . Staff charming I would stay there again as it was a good price for that area and lots of meter parking close to the Hotel for my car Lesa meira

The staffs are not friendly or helpful. But the hotel is just renovated that it's quite clean and modern. Do not go for the basement or u get no service of cell phone. No free wifi is provided and they won't let u check in earlier. If u want to leave the luggages @ the hotel before u check in, u have to pay £ 7, ridiculous ! But the location is quite […] satisfactory that really compensate. Lesa meira

Small room but expensive. High surcharge for luggage storage. Not very friendly staff.

15 minutes away from London center by cab if without traffic. 5 minutes walk to the nearest underground station. Room was clean and comfortable but there was no room service available. If u want to order some drinks you need to go down to the lobby to get it yourself which is annoying. No smoking rooms available so it is not friendly for smokers. Staff […] are helpful and accommodating. Poor Internet connection on the rooms. Lesa meira

Staff not particularly on the ball or responsive, but location made up for that. I would stay there again for the location but think they should look at using better quality beds and soft furnishings. Very small room.

great location, close to shops, restaurants and tube station. safe enough area also. rooms very small, but they are clean enough. also, don't forget to bring ear plugs , very thin walls. Over all, i would recomend it if you are looking for a not expensive with good location hotel and you are going to stay sightseeing or shopping for most of the day […] . Lesa meira

We arrived 1 1/2 hours before the 2 pm check-in time. Hotel personnel refused to check if a room was ready yet and charged us 5 pounds to keep our luggage until 2 pm while we went to find some lunch. Our corner room was so small that the 2 single beds were pressed together against the wall with only a small space to walk on the side of one bed. The […] bathroom was nice. We stayed Thurs. & Fri. nights and the price increased dramatically Fri. night for the same room. London hotels seem to be run by foreigners, many who will do their best to NOT help a customer. Be forewarned. Lesa meira

Let me make it simple: this hotel is a rack. Just like that. However, it is priced at low edge and its location is very good. If you feel like saving on the hotel and you are not a hotel snob, you will survive. Internet (WiFi) is not functioning though - be prepared. There is no conditioning system, so you may want to avoid at hot season. It is 3 minutes […] walk from the tube (Piccadilly line), so your way from/to Heathrow is a piece of cake. The name of the game is "CHEAP". Lesa meira

One of the worst hotels in London. Certainly NOT a 3 Star Hotel!

Convenient location, reasonable value. Fine for short stay.

Staff very good despite language differences. Difficulty in upgrading to a cooked breakfast. Shower room very cramped. Room could not have been any smaller but nevertheless did the job.

Hotel was small, room was a box, you could barely walk in, TV was a 10' inch screen all that could fit. Price too high for what you get. Would highly not recommend.

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friendly and clean