Gaylord Opryland Resort & Convention Center – Nashville

we had many problems. the first day our room ws never cleaned by maid. went to desk to ask if they were planning on doing girl said she cant guarantee. we had no towels, messy room...finally they came by 6 pm. alot of the resturants were closed and coffee shop only open until noon??? we were shocked! pool bar closed at 5 pm? people complaining. seemed […] by wednesday, more staff and places open? what were we supposed to do on on and tue? its still our vacation.....resturants did not cater to kids at all , no kids meals. that was a huge dissapointment! Beautiful place though. Lesa meira

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The staff was not as friendly or helpful as the Gaylord in Texas. Not sure if it was because the CMT Fan Fare events but they were not helpful in many ways but would recommend the hotel if you don't mind a lot of walking. Very beautiful scenery.

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Hotel is very nice. Only issue is the $20 a day parking fee. The hotel is not in a downtown location and the fee should be included in the room rate.

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We enjoyed it thoroughly. Loved the gardens in the hotel and the proximity to local attractions.

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Very beautiful hotel with gorgeous atriums . Wonderfully convenient being able to take the Gaylord bus at the canopy to various venues and to downtown Nashville. The hotel staff and everyone there was courteous and helpful.

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The hotel was extremely well maintained. We enjoyed the indoor pool which was so beautiful. Everything was clean and lovely.

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Overall it was nice, however I was disappointed in the ammenities you get with the resort fee. They are ammenities that would be complimentary at any other nice hotel. I know this because I work in a hotel in the area. Ammenities included two bottles of water and a newspaper.

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We were stopping on our way to St Louis. The resort is BIG. We explored the grounds and they were beautiful. We were going to go out and explore Nashville but there was so much to do at the resort that we didn't need to leave. We shopped, road the boat around the resort and swam in the I door and outdoor pools. We ate dinner with a beautiful view of […] the gardens and people walking by. It was a great stop and would have been great to have stayed longer Lesa meira

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For how big this hotel was I was shocked by how clean everything was! All the employees were so friendly it made our trip so nice!

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This Resort Hotel has the most unbelievable garden full of plants including orchards, waterfalls etc. Just a beautiful and relaxing place to stay.

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I love staying there ! Love all the gardens and waterfalls !

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hotel was nice but they fail greatly with check in and valet parking (20$ self 26$ valet) waiting 20 min to pull up to hotel them stood in line for 30 min to check in . When leaving we waited over an HR to get are car (they say Sunday are the worst ,so they know there is a problem and do not care The hotel was very nice restaurant were average (Ita […] lian) Lesa meira

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Overall it's a wonderful place to stay. I was disappointed in the hair dryer in our room. Blew cold air & not very strong. Room was very clean & quiet. I do think the parking should be included if you're staying there. I find it a little ridiculous that you have to pay $20 a day to park. There is also an additional $18 a day charged for the services […] such as bottled water in your room & shuttle service, spa service. This is charged whether you use them or not, maybe it should be an option. Lesa meira

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Huge hotel so you may get lost, but it's a beautiful place to get lost! Amazing landscaping, waterfalls and shopping. You really don't need to leave the resort if you don't want to.

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We had a great time the hotel is very nice and we were given a room upgrade. My wife enjoyed the hotel immensely that alone made it worth it. I think the parking charge is a bit over the top.

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This is a fantastic hotel with very clean rooms and amazing indoor gardens.

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beautiful setting, very close to nearby attractions. good price for room, restaurants were extremely pricey, even for a resort.

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We loved the hotel, but it isn't very centrally located for Nashville events.

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As soon as we walked through the lobby doors we were in awe...and it continued through the entire stay. Beautiful surroundings throughout and the rooms were spotless. Staff very friendly and so many food and entertainment choices.

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I loved all of the landscaping and waterfalls throughout the hotel. Lots of restaurant options and the proximity to the Opry was of course important. Front desk staff was very helpful in assisting me with a wheelchair rental for my Aunt. Overall it was a very memorable stay and if I get back to Nashville again I would definitely choose this resort.

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Poor service. Did not honor the room type reservation made through hotels.com. will never stay again.

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Had a great time, Johnny the Bartender of Jack Daniels was a funny guy, made you feel very welcomed. The Valet parking needs help waited for our car for 40 minutes, they never got the message, the next day we waited 25 min. so park the car yourself. Over all, its quite a AMAZING place.

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Very disapointed about the hidden cost of parking 20 a day and resort fee 18 dollars for 2 hot waters and a wifi that didnt work very well.had to walk long ways from car to room.

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Great location! With kids, it worked better to do meals over at Opry Mills.

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The hotel itself is beautiful. You'll see lush gardens and fountains, and all sorts of sights within the hotel. That said, be prepared to pay for every little tiny thing that the hotel can think of. $20 per day to park (with a parking lot that much have been designed by Escher). Free internet access... that you need to pay $7 extra to "upgrade" to a […] decent speed. Room service that is so expensive that you'll cry for not walking down to the local Cracker Barrel. The bell hops would not allow me to carry up my own luggage on a luggage cart, and one even started flashing a wad of cash to indicate that I needed to tip him for something I didn't want him to do. Checking in was a nightmare as there was a huge crowd of people standing in line. If the luxurious hotel scene is your thing, it is a lovely hotel to stay at... but if you get stressed out by people who want to "help" you (for pay) at every turn, you might want to stay elsewhere and then visit the gardens themselves for free. Lesa meira

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fantastic as always.

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Very enjoyable. Wonderful hotel.

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over all a great place to stay, but seriously, for the cost of this room it has a pull out couch?

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I surprised my wife with a stay here for our 1 year wedding anniversary. Neither of us had been to Gaylord Opryland before, but we certainly had high expectations going in. The hotel staff were friendly, the hotel was beautiful and very clean! We originally had planned to take a shuttle to downtown for the night, but there was so much to see and do […] on the resort grounds, that we just decided to stay put! Glad we did, because we LOVED our dinner and our walk around the gardens afterwards. ..One thing I will mention, you can expect a $18 a night resort fee (access to pools, water bottles in the room, shuttle service, etc..) which you can't decline. So expect $18 a night on top of room rate. Also, expect a $20 a day self parking fee. In other words, $20 a day to park. Since we were just staying the one night, and it was our anniversary, we didn't give that much thought. However, if you were staying several nights, those fees could add up rather quickly ;-) .. Something the staff did that really impressed us.. We received a hand written card under our door, congratulating us on our 1 year wedding anniversary, and lettings us know they had added a $50 credit to our account to use on anything during our stay at the hotel, as a gift for our anniversary! We were really appreciative, impressed, and thankful! The room was very clean and the beds sleep well! Overall, we had a BLAST. We will be back! Lesa meira

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We were pleasantly surprised when the Gaylord Opryland lived up to its hype. The gardens are amazing and the fountains are a great background for what would otherwise be the sound of hundreds of screaming children. Ravello Restaurant was super! We'll stay here again.

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Just be careful because there are a lot of hidden fees. $20 dollars a day to park. You pay for wifi and it was terrible in our room. The atmosphere is amazing but be prepared to walk a long way.

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Large hotel with many amenities. Valet parking and concierge services were excellent, bed was one of the most comfortable we have come across in a hotel.

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I can only rate teh opryland as an average hotel, especialy for its grandeur. The indoor forest is awe inspiring but that it where the fascination ends. The room was small and dated. For a hotel trying to compete in the "Vegas" style opulent hotel arena, the room is too cramped. The check-in was long and laborious. Valeting my car was an absolute nightmare. […] I would call down to have the car valeted 15 minutes prior to needing it and I would stand for 30-45 minutes waiting for a young boy to appproach me and ask me what I needed! They need to fix their valet system quickly! The restaurants and amenity shops were convenient but grossly overpriced. The next time I'm in Nashville, i will be staying elsewhere. Sorry Opryland...fool me once shame on you,fool me twice, shame on me! Lesa meira

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enjoyed stay but resort taxes were too much especially the parking

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This was our first time in Nashville staying at the Gaylord. The resort was fabulous. The gardens and waterfalls were just breathtaking . The food was great. Can't wait to plan another trip here. The staff was great also even gave us a upgrade for free.

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Very nice hotel and the staff was excellent. The only problem was i sleep with a cpap machine and there was only one plug accessible to plug the machine into and it was behind the bed a very difficult to get to. More thought should have been put into the placement of the electrical outlets. There where several in the bathroom area but only one close […] enough to the beds. The only other outlet was on a lamp on the desk all the way across the room. But bedsides this it was a great stay at a great hotel and the staff was excellent. Would recommend staying at this location but it is very close to local attractions. Lesa meira

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I thought the hotel itself is a place to see and stay. It is not close to downtown, but walking distance to the Grand Ole Opry. There isnt much else to see in the area execept those two. The hotel room was nice and comfortable, air didnt work well... I thought it was a little too big to get in and out of. Great it want to enjoy all they offer.

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We celebrated our 50th wedding anniversay and could not have been more pleased. Attended the Opry two times and the dinner cruise on the General Jackson and all were close by. Everyone said the hotel was really beautiful but pictures and words can not began to say how pretty it is. A special trip we will always remember.

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Booked the hotel here to take advantage of the amenities, mainly the indoor pool & spa . When we called down for the pool hours we were told the pool was closed down for maintenance. Had we known in advance we would have gone elsewhere. Given this was a high end hotel, we expected a bit more. We we also supposes to have breakfast vouchers included, […] but did not get them at check in even thought the room was booked in advance.Vouchers arrived during the night and we had to rush down to use them before they expired. For the price, paid, not a good value.We've been to hotels all over the world and I give this a 3.5 Lesa meira

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Great hotel. The indoor gardens are absolutely beautiful. Also, the staff was very helpful and was able to arrange a late check out for us at no charge. A fabulous stay!

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