Quality Inn & Suites – Vestal

It was great, everyone was very courteous and helpful, would definitely stay there again.

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Very friendly - and under construction

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Fine for what I needed

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As good as I have expierienced!

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Hotel in under construction that information should be noted on the web site before you book.

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Nothing extraordinary but the room was comfortable and clean. Breakfast was just OK, quality could have been better. Staff were friendly and helpful.

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Pleasant, friendly and helpful staff. Great breakfast and coffee. When I asked to be switched from a smoking to no-smoking room, I was easily and courteously moved to a non-smoking room. My room was very clean and comfortable. I would definitely stay here again.

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I stayed here one night and was very please. The staff was attentive and willing to help. The room was spacoius and very clean. A bit pricey for 1 night but very comfortable. Would definitely stay again.

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Noise Noise and more Noise. You hear the highway, you hear everything from the hallways and you even get to hear the movie that the person in the next room is watching. Not the best "Quality" sleep that I have ever had. While the room was recently renovated and fine, the remainder of the hotel and the halls were run down and filthy dirty. Not sure […] why there were empty beer cans all over the floor in the hallway when I left in the morning. Will try another hotel for my next business trip to the area. Lesa meira

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I understand the Quality Inn is going through renovations, however the entire place smelled like cigarettes. The "secure" doors leading to each area of the hotel where you would normally need to use your key...always unlocked..not secure. One of the hotel staff walked in on my fiancee to clean the room at around 9:30am and when he asked her to return […] later...they never did. We had to call the front desk at 5pm to have the bed made up and new towels dropped off, but were initially told that no one was available to do this. The housekeeping staff was singing in the hallways while cleaning other rooms, the bathroom was GRUNGY, mildewed tiles, tub that didn't drain properly. The only thing going really was the comfy bed. Sorry but there are other hotels that offer your same rate, if not cheaper and are MUCH nicer. We just wanted to try out a different location while visiting family in town. Lesa meira

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The air-conditioner was leaking, breakfast was good though.

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This hotel provides a very pleasant stay. Conveniently located to the University, restaurants, and shopping. Staff are friendly, efficient and accommodating. We all enjoyed our breakfast which met everyone's needs. Overall a great hotel for the price.

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It was a pleasant stay for one night. The staff was very friendly and helpful when asked for information.

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Close to mall and resturants, 7.5 miles to en-joie golf course, we were attending the Dick's Sporting Goods Open (Champions Tour). Clean, comfortable, full complimentary breakfast, friendly staff.

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Room was nice and we were told that it was recently renovated. They didn't renovate the bathroom, which could have used it.

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The room overall was decent for a quick stay, but the bathrooms were extremely old and coming apart - grout was nasty, and the tub and overall bathroom was either filthy or it was so old it looked that way. The actual room seemed clean however.

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A great value for the area. I enjoyed my time there.

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The room was in need of an update old & used the location was good & convenient and they were in the process of renovation

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It was a stop over for us, on our way to NY, NY. So we can cut the drive in to half and let the kids rest. The place was clean and quiet. Just want we needed.

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The best things were the microwave and refrigerator. They have a nice free breakfast that includes hot items. Staff were friendly. There were three days no one even emptied my garbage. They no longer have phone books in the rooms - first time I have ever seen that! When they finally found me one, it only contained the business section - and it took […] then 45 minutes to even find that. I have stayed there many times without encountering any of these problems. I don't know if they have changed owners or what. Lesa meira

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Hotel looked like an old motel, worn out and not too clean. Room felt and looked dirty. Bed sheets had a few, what looked like old blood stains on it. Two of the towels had hairs on them. The room looked old and worn and didn't feel like you were in a clean room. Seems like they are doing room upgrades so there was some construction going on. Actually […] the room across from mine was open and stripped and looked like it was under remodel. However, two times saw a man walk out of that room...it appeared as he was crashing in it overnight. I hate to say it but overall, I felt I paid too much and I will not stay there again. Very dissatisfied! I must point out that the employees were kind and courteous...not their fault the hotel failed. Lesa meira

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This was a good experience the rooms are nice and cheap however if you have more than two people there is an extra fee of $10.00\person. A good policy is to call ahead about therate especially if you are a AAA member. The hotel was under construction buyy evem though it was in the middle of a remodelmy party and I were taken care of.

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Good place to stay. Much construction / renovation at the time I was there. Adjoining Restaurant was not something I would recommend.

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Front desk staff were very professionanl. Unfortunate the power was out, from check in till check out. Very dark, obviously it was out of their control, (bad storm). I was there for college orientation. A lot of the hotels had no power, but were offered a different hotel. I was offered a refund. Hopefully I get it, they needed to contact Expedia they […] say. Overall I felt safe. I was on my own. My husband could not go. Lesa meira

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It was fine for an overnite stay.

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this hotel is under construction and may be nice when it is finished, it also is facing street construction, you enter into the lobby and the first thing you are slammed with is stall cigarette smoke. There was a person sitting on the bench in front drinking a six pack and many of the guests appeared to be construction workers or the like as the noise […] from doors slamming etc started as early as 5 am... Not again.. Lesa meira

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There were ants all over the room. They switched my room but I didn't sleep well after seeing all the ants. I would have left the hotel but it was very late. I should be refunded my money. Very bad experience at the Quality Inn. No quality.

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This hotel was clean and very friendly. I also liked their complimentary breakfast in the morning.

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The stay was fine with no problems and some extra benefits. They have some hot breakfast options including waffles and scrambled eggs which made it more interesting. There is free coffee all day in the front desk area. The outdoor pool was also nice.

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After having a comfirmation for a non-smoling room through Expedia, I was put in a smoking room in a section of the hotel being re- modeled when I arrived. The Hotel staff blamed it on Expedia. Down deep I feel the Hotel management did it to me.

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Although currently undergoing renovations, the hotel was still clean and comfortable.

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We stayed one night and the rooms were fine. The continental breakfast was very good. The staff were friendly and accommodating. The price was right.

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The air conditioning didn't work properly. It turned on and off rapidly and making adjustments to the settings did nothing to fix it. So I got no sleep. The room smelled stale. The hotel looked shabby but was under construction. If I had known that I wouldn't have stayed there.

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The Hotel Staff were very pleasant and helpful. Breakfast and the attendant was great. Just one comment that while carrying food open and carrying person want to cough, please cover mouth. Overall satisfactory

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The hotel just had a renovation of the lobby area and the rooms were clean with new comfortable beds. Staff was friendly and helpful. Breakfast included eggs and sausage so that was a nice surprise. I will stay here again if I'm ever back in Vestal.

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night clerk, was a little hostile at check in. overall good for the $ we paid.

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We got there and they were doing construction on other rooms down the hall. Also the door nearest to us was out of order. Besides that it was good. Breakfast was fine. The room was clean. Very handicap friendly.

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We stayed in a room that I think had been recently renovated and it was really very nice. The bathroom was a little bit less nice. The hotel didn't look like it would have the nice of a room from the outside, but we were pleasantly surprised. The complimentary breakfast was good too.

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The bathroom had mold in the shower. The young man behind the desk in the late evening (11pm-ish) was very rude. I will not be staying there again.

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We experienced two occasions when the room wasn't cleaned/when asked. We felt the bed wasn't made properly as the sheets came off of the mattress. We also felt the hallways were not as presentable as we thought they should be considering the price we paid per day.

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This is by far the worst hotel staying experience I ever enounted. We have to switch rooms three times due to the terrible stinty smell and dirt of rooms. The receptionst once give us a room that is still occupied with someone else, what a mess! Finally we got a not-so-good room out of four unacceptable rooms. The A/C make loud noise. And here comes […] the most surprising part....................................... be aware, travellers, this hotel does NOT clean your room ever! We left tips on table the morning, when we return at night, tips gone, room remains uncleaned. What a jerk they hire! Stay away, it's not just about money, it also will ruin your vacation mood for the whole period. Lesa meira

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