Mystic Hotel – San Fransiskó

After a very long overseas flight , Front Desk Manager whose name is Angle, welcome us, there was some one in the desk who started new tried to checked us in without any succes than angle start to give him training while we are waiting. After a while Angle told us that our credit card giving error, we told him that we can call our bank but it is night […] in our country because of time difference so we can leave some cash ( by the way hotel was prepaid) he told us we need to leave credit card. We told him we are very tired after a very long flight he need to give us some solution, than he started to yell to us that he will call police we need to give credit card. We were shocked. We never saw such a attitude in our life even in motels or hostels. We felt like we were in prison rather than vacation and our holiday is ruined. After some time we solved the issue with bank. Bank just blocked our card for security reasons for overseas and they unlocked it. We left a day early from hotel and san francisco. While we are checking out we wanted to speak hotel manager and we have been told that she is in a meeting and cant speak with us. Besides, hotel is too noisy, rooms are very small, you have to wait at least 10 minutes for elevator. Shortly in a word, horrible service and they can ruined our holiday. Never stay there again Lesa meira

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We really enjoyed our recent stay at the Mystic Hotel.The staff were very helpful and friendly.We were upgraded to a larger room upon arrival which was nice.It is a great location in the centre of San Francisco and although It was a bit noisy in the morning outside the hotel, it's what you would expect in the centre of a city.The noise didn't bother […] us too much in any case as we wanted to be up reasonably early to make the most of each day sightseeing.Thank you to all the staff at the hotel we hope to return in the future. Lesa meira

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Super cute hotel with old world charm. Very small rooms, european feel. Clean, nice updated rooms, and very comfortable beds.

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Avoid the 3rd floor like hte plague. It is simply far to too loud as it stands adjacent to their service alley and right above the bar for a decent stay.

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I stayed at the Mystic for 4 weeknights. It was great. The room was small, but totally fine for one person, and the design of both the room and the bathroom made them seem larger than they actually were. My room faced east, and I didn't have any problem with street noise or sounds from trash collection. The ceiling fan was a nice touch and kept the […] room nice and cool. Angel at the front desk was super nice and helpful. Overall, a great experience that I'd gladly repeat. Lesa meira

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The room was adorable - very comfortable and tastefully decorated. There was construction going on on I think all the floors but it didn't bother us. Also, the Burritt Room bar on the 2nd floor was amazing. Great atmosphere, delicious drinks (kind of like a mixology bar) and live jazz on some nights -- we looked for a better bar elsewhere and always […] ended up conveniently at the one in the hotel. Highly recommend! Lesa meira

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My stay was amazing. The room was beautiful, big, and classy. It was in the perfect location. I could not have asked for a better room. Only improvement needed, windows need to be sealed better as it was very loud from the outside. I would stay here every time I come to San Francisco.

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Decent hotel. Close to china town. Small, clean rooms. Internet is extremely slow. One slow elevator. I could hear people's breathing when they walked close to my room. Second floor has a restaurant - overpriced decent food, but has a bar with live jazz band which was very pleasant. Overall - ok, but I would rate it as for no more than $120, anything […] over would be paying too much. Lesa meira

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the hotel staff were very helpful, and the room was quiet and comfortable, and always cleaned to a high standard. I was on the floor above the restaurant, and was worried about the noise at times (jazz band and a decent crowd) - but as soon as my room door was closed it was very quiet. I'd be very happy to stay again.

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The room was renovated and modern in design. Although small, the room was sufficient for one. The bathroom needs more counter space. The room was bright and I was able to control the heat in the room. The breakfast was good. Since the hotel is old, the elevator is also old; but that should be expected. The location was central enough to get around  […] town. Lesa meira

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Yes, Recommended as a non-nonsense business hotel. Except one evening, they have some Music night at 2FL restaurant, It was loud noise.

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Beautiful hotel....location excellent in the heart of everything....room small but quaint..loved it

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The Mystic Hotel was wonderful.

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The rooms were nice but view from Room 811 sucked. The tenants from across were disgusting so my blinds were never opened. I switched rooms with my daughter at room 814 was better. Elevator sucked. Comp breakfast was not up to PAR. Not even basic.

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I LOVED the intimate boutique feeling of the room. The bed was comfy, the bathroom beautiful. A little too low on the water pressure for my taste. Convenient mini store next door for snacks and fruit. The trash truck in the alley every morning at 6:30 was an slight annoyance but that's what you get in a city setting. Didn't last long and then silence […] again. I will stay there again. Lesa meira

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Hotel overall was pretty nice. We liked the decor in the hallways, lobby and the room itself. It had the boutique look which is pretty popular nowadays. We got a Junior suite on the 4th floor. Room was a bit tight and the sink was in the main room vs the bathroom, which was a little different. Our room (#415) was right next to the dumpster, so we heard […] a lot of noise at the wee hours of the morning, so that was a little annoying. Location wasn't bad. Pretty close to the Powell Street BART stop, and a short cab ride to a number of different locations. Bar in the hotel had the prohibition era "Craft cocktail" theme to it. Bartenders were friendly. Lesa meira

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Being an architect, I really enjoyed the blending of upbeat, modern interior decorating inside a somewhat historical structure, especially the exposed brick wall on the interior.

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Overall, the hotel was cute and clean. I was in a very noisy room. Every morning at 6am, I awoke to a very loud garbage truck emptying a dumpster next to my room. Needless to say, i was not happy. Also, when i arrived, my toilet was clogged up and needed attention. Overall, the room was good. I would go back again.

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The hotel is in a good spot by union square and it is pretty "hip" but the rug in the hallway of my floor was covered in plastic. I felt like i was part of a crime scene. the woman at the front was a little rude. There were to tissues in my room which I probably wouldn't have noticed except I had a horrible cold and needed to sleep with the roll of […] toilet paper. 75% of the time I tried the elevator it didnt seem to be working. There is a bar in there that seemed pretty cool though. Lesa meira

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I was very happy with my stay here, especially given the location and the low price. The room was quite small and sound does carry a bit, but I wasn't bothered by either of those things and will stay again. Very friendly staff.

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I didn't like how the location was right next to the tunnel, but it didn't bother me that much. It was only 2 blocks away from union square and getting a taxi was easy. I wished they had another elevator.

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And I was pleased! BUT, the elevator was NEVER free always had to wait The Tavern is quite expensive, I asked for 1 kind of wine and a lady came around telling me i should try this one. Also, no room service. What I should have asked was how much is it. So we stayed mostly in the hotel, the door isn't set correctly every time someone walks by or closes […] another door our door shakes as if it was about to open. And since the bed is so close to door, as In I can open the door while sitting on my bed, I was constantly anxious thinking someone would walk in so we kept the "do not disturb" tab for the entire stay. We stayed 5 days. The tv kept blanking every 30 mins, a lot of the channels didn't work. No sort of table for toothbrush and toothpaste, the basin is too fancy to hold anything on it, or anywhere else in the broom. If you ask for the 3rd floor ask for the left side facing union square so you won't get the noise of the garbage men BUT you won't see any view of the square, just a brick wall and some clouds. If possible just stay above the 4th floor. Lesa meira

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I'm a mom who traveled with her 16 year old daughter and I loved our stay! The hotel's location was excellent and we always felt safe walking around. The room was spotless, the front desk was always helpful and the breakfast was delicious! I would definitely stay there again!

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We loved the hotel. It did miss the mark on a couple of things -- small -- no Kleenex in the room, need a table lamp by the bed and the security safe was closed and not able to open without help from management. But everything else was great -- we love the modern decor right out of Dwell magazine, especially the sliding pocket-type door to the bathroom […] and the quiet modern room fan. The taverna room is fantastic and the breakfast was great. I walked up several cups of good coffee to the room. Lesa meira

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Loved the aesthetic of the hotel, and its location. The room was beautiful and very clean until we looked closer. The shower didn't get hot barely warmer than room temperature. The toilet seat was about to fall off. To top things off this hotel was very loud and the room didn't seam to be very sound proof. Woke up at 5am to a homeless man howling in […] the alley behind the hotel. He kept at it for an hour before he moved on. Later that morning 7ish, we were woken up by hotel staff and other guests talking and stomping through the halls. Bummer, because I really liked this hotel on first glance. Lesa meira

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Paid a great rate for this location. Room was tiny but was used just for sleeping and rest. Water shower was not that hot as I would have preferred. Loud noise because my room was directly above the bar. Really close to union square and also not many bums in area only 2-3 and they seemed to always be in the area.

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the Water in the shower was very cold. could never get warm.

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I really like the Mystic: the modern style is just much more "me" than the other similarly priced options in the area. It's a great deal: a comfy room in an attractive building with a good breakfast included. It is an old building so there are creaks here and there, and it's in the city so there are sometimes noises at night, but none of the above has […] bothered me. As others have mentioned, the elevator is crazy slow, but it's better to take the stairs anyway, which is what I do when I am not schlepping a suitcase. The bar in the hotel has a nice atmosphere and well mixed craft cocktails. There's a good chance I will return to the Mystic for future trips. Lesa meira

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I was VERY impressed with my room. With the lobby. With all of it. I had some fantastic oysters on the half shell from the restaurant on the second floor, and the continental breakfast in the morning was a nice inclusion, especially when the hotel was quite affordable compared to others in the area. I parked my rental car for nearly 24 hours straight […] in the garage directly across the street and paid $34 for it. Not bad. My only complaint is that I was in one of their new "suite" rooms, meaning that the next room over adjoined to mine with an interior door. The door was locked of course, never opened it, but it gave very little sound barrier. My neighbor was on the phone speaking in a foreign language at 1:30am and I thought he was in my room! No biggee. I'm still calling this 5 stars. Lesa meira

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We were delighted to have stayed at the Mystic. We look forward to our future stays in San Francisco at the Mystic. Perfect place to spend the night after a busy day walking around the city. Great location. We had a small room but is not like we intended to just spend our time in it.

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Fantastic stay! first night I went late around 8pm so didn't get a room with a view, but I requested for a view room! Next day I went for business, and they moved my stuff with my permission to the best VIEW room, I had amazing views of grand hyatt and sunrize. Also the Breakfast is super awesome with combinations of fruits, juice. tea and coffee. The […] best part is that it is away from the noise but close to the union square that I can do what ever I wanna do! Very safe at night too! I walked around 1 am. Alll people are friendly and also they have a 24/7 destop for us to print stuff. I will only live here when i am in San Fran ! Lesa meira

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Was a nice surprise! First time using Hotel.com and wasn't sure how it would go! We loved the charm modern and the warmth of the history shining through. From the beautiful wood, nice rooms, friendly staff, great breakfast and the memories of what an old elevator brings :) We'll be back

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Loved the room design, very modern, clean, just great. close to union square.

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Nice refurbished old building. Room was very elegant--all white. Clean and comfortable. The breakfast was included and perfectly adequate for a continental breakfast. Parking is expensive in the neighborhood--the only downside.

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Very chic, charming hotel with a nice lounge.

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pleasant. i will stay here again if i ever need to.

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Very wel designed, modern, clean room. Excellent location steps from everything in Union Square and Chinatown. Elevator is a joke. Only one for the entire hotel and very old, slow, works when it wants too. If they can get this fixe, updated I'd stay here every time.

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Easy walk to Union Square and China Town. Very comfortable, windows that opened were nice to let in the beautiful weather(but maybe not so good if you are traveling with little ones). Nice continental breakfast. Burrit Room had a live jazz band, and a very chic but not intimidating atmosphere. The room was clean, except the grout in the shower, and […] a painted shut window in the shower, which needed a little attention. Overall, close enough to the action that we didn't require a car, and gave that city feel, but private and comfortable and not in a sketchy neighborhood at all. We would definitely stay again. Lesa meira

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There is a lot to like about this little hotel. It was reasonably priced, clean and centrally located. They offer a nice (free) continental breakfast in the morning. Just a couple of things to note. They play live music on the 2nd floor most every night, so if you're a light sleeper or someone who turns in early, ask for a room on the 4th or 5th floors. […] The music was great and the clientele was upscale - but I was on the 3rd floor and it was very apparent I was above a small nightclub. Lucky I can sleep through anything! The other thing worth noting is that there is a super convenient parking structure right across the street. The rate is $34 for 24 hours. I seemed to be able to go in and out a couple of times a day and the cost did not exceed $34 in a 24 hour period. The hotel will suggest (they don't push) that you go to some place around the block that charges $32 for 24 hours with unlimited ins and outs. The place across the street was well worth the extra $2 - if just for the fact that it is only a few feet away. Lesa meira

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Hotel was clean, but under going some re-modeling. Construction did not affect our stay though. Rooms are small but nicely decorated. Had a nice mini bar but no pricing anywhere for items, which made us question what the charges were for the bar items. Rooms are small but that seems to be how most rooms in this area are. Elevator is really small enough […] for 4-5 people and no luggage with more than 3 ( it's old and really slow to). Lesa meira

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Impressed with the "feel" of the Mystic Hotel, so much that I forgot I was in a hotel and thought "I lived here" they had to gently remind + me of that when they saw I purchased a large credenza, circa 1930's, and had it delivered to the Mystic. the staff is tuned to the ""Mystic Frequency" and with out leaving anyone out, the experience begins at the […] front desk, under Rita's supervision; the "magic of the mystic" begins...say hello to Roy in the breakfast dining area; he will enjoy that. Lesa meira

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nice relax

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