Ramada Franklin TN – Franklin

GOOD LOCATION AND IT WAS CENTRALLY LOCATED.

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We don't have a lot to say, either really good, or really bad. We had 2 rooms over the Memorial Day weekend. At first, the hotel felt a little tired, but we weren't in the rooms much - it was a place to sleep while visiting family. Small televisions - not flat screen. The rooms were reasonably clean. The beds were reasonably comfortable. The continental […] breakfast was average. The dining area was small. The King room was definitely better that the 2 queen room. The pool was closed for renovation over the holiday weekend, which was disappointing. We mainly chose this hotel because it was one of the lowest priced choices in the area for what we needed. Lesa meira

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We found the hotel to be average except for the breakfast which was below average for a continental. The coffee was awful (had a strange wang to it) and the selection was very limited. There was no fruit and just not much of a selection. Our room was fairly roomy because we got a suite, but the couch was prettty worn.

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Staff was NOT friendly. The shower had a crack in it. The bathroom floor was wet when arrived, we never could get it dry even before we used the shower. Ceiling tiles missing in the hall. I was surprised that the room was clean and comfortable. I think the price was a bit much considering the overall appearance though.

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Overall, the folks at the front desk were very sweet and accomodating. The key machine broke, so they had to let us in every time, but they were always very nice about doing it and made conversation. The reom was very quiet! Nice and comfortable.

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Jacked up price for spring breakers traveling. This is a $60 a night hotel ,I'm guessing . Not $105. We slept, undisturbed. Main goal. Thank you.

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The room was ok, but for the price, just fine. The furniture was old and the decor a bit shabby, but the location was convenient and the area quiet.

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This place was terrible! Upon arrival, the gentleman was kind...that was the only positive aspect to this stay. Once we entered the room we noticed the latch to lock the door was broken, closet doors off the tracks, peeling night stand and less than stellar walls. Traveling alone with 3 kids made it worse. I also did not care for the CEMETARY that is […] located right in front of the hotel. Good thing I did not notice it until the morning when we left! Nasty breakfast, happy to leave that place! Felt unsafe, so much so that we stacked my daughter's stroller with luggage and put it in front of the door just in case. AVOID AVOID AVOID!! Lesa meira

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Room was clean. Bed was not very comfortable. Good value for the price.

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The room was clean and quiet being on the ground floor. Breakfast was just the basics. Price ended up being lower than I booked it so that was a nice surprise. Staff was friendly.

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Staff was friendly and helpful and beds were comfortable.

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The hotel was extremely clean and the room was comfortable. The staff were also very helpful and curteous. Disappointed in the lack of hot water in the shower, and the shower drain did not work appropriately.

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The room was large and clean. The furniture needed updated but the motel is under new management. We were told that the motel will be updated immediately. Management and staff were extremely courteous. Will defintely stay again.

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Nice location. Close to area attractions. Hotel staff was very nice and professional.

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There was no remote to the tv. After 10pm u have to wake up the attendant to get in. The housekeeper moved our things. We were very mad.

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It was fine. The only complaint we had was the dated bathroom with black mold in the tub edges. Room had more convinences than the Radisson we stayed in at Nashville. The breakfast was very good. I think the employees should wait to eat after the coustomers have eaten.

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Hotel was a little hidden. I did a Google map before we left. Thankfully, I knew the hotel was just after the Volvo dealership so that was a good landmark. It's on a busy road so making a left turn from the parking lot takes a lot of patience. One thing that bothered me was that the side entry door did not require key access so anyone could have access […] to the building at any time. We also had a hard time with our key cards working. One of us would have to swipe with the other had their hand on the door handle because you had about a nano second to get the door opened. Overall, it is a good location for a one night stay - which is what we did but for an extended stay I would look elsewhere. Staff was very friendly. Lesa meira

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The room was spacious, comfortable, and clean. Employees were friendly and welcoming. Appreciated room near elevator for disabled spouse. Appreciated the inexpensive rate on hotel.com. Easy access from interstate.

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The service was great. We arrived about 9:00pm. They knew we were coming and had everything ready. Room was clean and attractive. Great choice for the price.

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The hotel staff was very nice, the room was very clean and welcoming. Breakfast was also a nice surprise to see the selection. If another hotel is needed in Franklin I will be staying here again.

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Bedspreads were dirty. Breakfast area was not maintained and food selection was horrible. Horrible odor in the elevator and hallway. Trash lying around elevators and common areas. Hotel charged our card for an additional night when they should not have. Still waiting for the credit on the card even though they were supposed to take care of it over 4 […] days ago. Lesa meira

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Great! friendly staff..

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Positive: The bed was confortable Negative: The A/C made so much noise I couldn't sleep. No handles on the chest The keys quit working The sink drain would not work Missing light bulbs in the lamps

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The air conditioner sounded like a helicopter coming through the room, as the compressor was so noisey all night long. When I arrived in the room, I tried turning on 3 lamps, before I found one that worked! The bathroom needed to have the toilet plunged, and instead of the housekeeper coming in to do this, he handed the plunger to me!!!! Breakfast was […] not very good, coffee also was poor quality. Lesa meira

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Had to move from first room because it was not clean-dirty towels, dirty bed. then, second room had very unpleasant odor which did not go away. Stayed only because it was booked and paid for.

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The hotel was dirty and old. The breakfast buffet was the worst I'd ever had. They only had carb options (waffles, cereal, bagels, toast or muffins). No fruit, no eggs, no yogurt, nothing else. Horrible. The entire hotel had a bad smell. The toilet almost fell out of the floor when you sat on it. The microwave in the room had grease stains and looked […] like it hadn't been cleaned in sometime. I won't go back. Lesa meira

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I think this hotel needs maintanence. Drain in tub was extremely slow. Crack in bathroom ceiling that had a stream of water come from it when person above me used their room. Floor was drenched. I was on bottom floor and found two small sliding windows that did not lock. Why would you not protect your clients?

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Uneventful. Only mishap was that only decaf coffee was in the room. Work desk points in opposite direction of TV.

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I was okay. Employees should probably not eat in the food area.

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This was a good rest stop for my doggie and me. I was not expecting the $25 pet fee, but oh well... I think it's excessive, but it seems to be an industry standard. I just don't recall seeing that disclosed. My room on the first floor must have been handicap accessible. The bathroom was large, and it had a walk-in shower, several benches, and an alternate […] shower head on an extender. Good for anyone. The pool looked nice, but it was on the chilly side when I was there. The AM maintenance guy was really nice and had a sunny attitude about dogs. I am not sure why the TV makes a high-pitch noise on every cable channel. The walls are also a little thin, so you certainly hear the comings and goings of neighbors, with the big clunky doors. The price was right, and it was a good location. Lesa meira

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Suitable enough. AC system was loud -- I usually like the white noise of the fan in those units, but this was overpowering. Smokers in non-smoking rooms on my floor.

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We checked in okay Saturday night but when we went to our room there were still suitcases and clothes in the room. Went down and told the front desk. Got another room ok, but it smelled like smoke in a non-smoking room. There was water on floor in the bathroom which appeared to come from the toilet. I got it up but went down and told the front desk. […] They would have cleaned it up but I said I already did it. There seemed to be water there again after we used the toilet. The toilet rocked back and forth and was not seated down very well. They did have a maintenance man come in on Monday to check things out and he did fix the leak. Lesa meira

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Obviously, you're going to get what you pay for. With that said....we didn't order the crawling critters in the room. Our second night there, there was bug sightings in the room. Not sure if they were beatles or cockroaches - good sized bugs none the less. The staff was apologetic and moved us to another room, which was actually a good thing because […] the room we were moved to was actually in better condition. Bed was more comfortable, and the bathroom was seemingly "newer". The first room we were in had an in-room refrigerator, the second one did not. The first room had an older A/C/heater unit, the second room had a new unit that functioned a lot better. So, give in take from that standpoint. The hotel does share a parking lot with a very old cemetary...with a waist high fence around it. Overall, though the staff was friendly, and the hotel was easy to get to off the freeway, I would recommend staying somewhere else in the Franklin area. Lesa meira

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After reading other reviews, I have decided some people complain just to be complaining. We found our rooms and stay to be comfortable, clean & quiet. Someone complained because there was a cemetery close. Yes, a 200 year old Bapt. Cemetery. We found it to be quite interesting. We found the staff to be friendly and helpful. We were within a mile of […] many restaurants, and just a few miles from down town Nashville, just as we wanted. Also, we were about 4 miles from Franklin, on of the most historical towns in TN. Eight miles took us to Cheekwood Botanical Gardens. Also, we were within 30-60 minutes of a dozen or more antique stores, our main attraction. 25 minutes had us at the Parthenon, and Vanderbilt Childrens Hospital, where we visited friends. Overall, we would recommend this place, and would gladly stay again. Lesa meira

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This is pretty much what you would expect with a budget hotel. Not much in the way of extras, clean but not spotless, springs missing on the sleep sofa, but for the price, it was just right.

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This hotel is pretty bad. I got there and they were cleaning my room of empty beer bottles. Which does not lend an air of a family establishment. Next the room was in horrible condition. The chairs were falling apart. They had sheer curtains to the outside and in general it was very run down. In the night the fire alarm went off in the next room. […] I went to the front desk to let them know and the woman at the desk said she would call someone. I had to make her go and confirm there was no fire before I went back to sleep. It went off 2 more times in the night. I had to leave the hotel. I would highly suggest AGAINST this hotel Lesa meira

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Stayed there 3 nights and never slept that hard! Stay on the back side and you'll have a wonderful view of the trees and birds.

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I could not fall asleep due to the noise of dogs barking all night long. When I inquired about it in the morning, I was informed that they allow pets to stay there. I checked out immediately and made a different resevation for the remainder of my stay in Cool springs.

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