Gild Hall, A Thompson Hotel – New York

Location trumps all else here. Resturant / Bar spotty - Bar closed early!

CLEAN. Very clean room upon arrival. Good service but not great. I asked for a special request and was promised a letter to welcome my parents for their first trip to NYC but when we came back from lunch and rest at the hotel. I didn't see a note. I was a disappointed in that. It would've really made my parents happy to get a small little welcoming […] from this hotel. Other than that, the beds were REALLY comfortable. I literally just laid in it for a minute and fell asleep. I really liked the shampoo, conditioner and body lotion that were provided. It smelled so good! I asked house keeping for an extra bottle so I could have a nice little bubble bath. It was so relaxing. Only thing I didn't like about it was the see through bathroom door. Lesa meira

What a great Hotel. Clean and quite! The best for the price in the city!

Wonderful hotel. Slept great. Close to my company's NYC office. Worked out well.

I must say that I was a bit concerned after having read a few of the review on another travel website regarding the courtesy of the people at the desk, but we found them very pleasant and accomodating. there are some design flaws and I do not recommend this hotel with a child. Even in a two bedroom room; ie... more than one or two guests the bathroom […] walls to the room are made of frosted glass which you can easily see bodies thru, not to mention the amount of light they let out during the night for a "potty" moment. Not very private but somewhat chic. The reservation was for 3 people and there were only towels for two. Other than that a nice choice for a reasonable NY price. Lesa meira

This is a qualified "not recommended" rating - it was fine, just way out of my way and not a very cheerful vibe. If you want to be in the financial district then it would suit most people's needs. To me it was a little dark and depressing - also not a lively place and the staff was not friendly. I stayed at Gild Hall right after an extremely happy 3 […] night stay at the Soho Grand so Gild Hall's staff and facilities suffer from that comparison. The room at Gild Hall was spacious and clean - no complaints at all on that level. Lesa meira

What a great place to stay. The hotel is in the financial district so on the weekends and nights it is so quiet. They upgraded our room to a suite and wow!! at no charge it was so nice. The only thing was the bed was not that comfortable. But thats the only bad thing I could say about it. The staff was so nice and pleasant. I will def. stay there a […] gain. Lesa meira

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Good chain, but this hotel was not one of their best. The service was superficially pleasant but essentially perfunctory and often inadequate. My request for an extra blanket could not be met. Room service failed to deliver my breakfast order. The room decor was bleak and depressing. The fitness facilities, squeezed into odd spaces on different floors, […] were miserably inadequate. Amenities were lacking: no coffee maker, iron, or board in my room. Lesa meira

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The location was a bit hidden because of the way the Wall Street/South Street Seaport neighborhood is set up, but that provides a nice and quiet setting. Staff was very helpful and provided extra towels and bathrobes quickly. I got the king sized room and it was much bigger than I expected, seeing how this was New York, so it was very pleasant

I really wanted to love this hotel..and I almost do. This was my second stay, and I am torn between recommending it enthusiastically or looking for another place. The hotel itself is very comfortable and has a definite 'feel'. Think library and hunting den minus the animal heads. My room was fantastic. I upgraded to a small suite and had a little kitchenette. […] This became part of the problem. Choosing to stay in for most meals I was surprised that I had to request some sort of 'turn down service' at about 7 pm, to get the trash taken out. This was done, but all of my dishes etc were left in the sink, untouched. My only point is that the 'suite/kitchen' part of this room was not really considered by the staff. I am used to having the plates cleared if I am staying in a place with a kitchen. The big disaster however was the dinner in the hotel. After being persuaded to stay downstairs and eat (I was alone) the manager promised to take good care of me. I never saw him again, nor did i see my server. I ordered a bottle of nice wine thinking i would take it to the room. He poured a glass and left it on ice at the bar. After about an hour and 3 requests for another glass, I had to go to the bar myself and ask for more of the wine. Everything I ordered with amendments came out wrong. They were simple requests, but not one was met. Turns out, it was march madness and my server was very busy watching the game. It was just disappointing because the dinner was over $120 (a lot for me, dining alone) and the experience left more than everything to be desired. Had I not had dinner at the hotel, and had I felt that the needs of the individual guest (single person, eating in the room, needing plates cleared) were considered, I could recommend this as one of the great, if undiscovered 'gems' in nyc hotels. As it is, I am not sure I will be returning. Lesa meira

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The location leaves a bit to be desired in that on the weekends it's somewhat dead. But for the price I booked this was an exceptional hotel downtown NYC. Parking is a bit costly--$38/night half a block down on the left but that's what you get in the city. I was very please with the decor of the hotel. I prefer to stay in boutique style hotels so you […] get something different from the run of the mill. I'm glad I stayed here and would stay again. Cab rides to Greenwhich and Chelsea are about $10-12. Lesa meira

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Gild Hall is a terrific find! On the weekends the surrounding Wall Street area is quiet - but not deserted - and there are plenty of subway options for getting anywhere you want to go in Manhattan or Brooklyn! I lived in New York City for 7 years before reloacting upstate - and I still am in the city a day a week for business - I stay at Gild Hall whenever […] I can. The beds are very comfortable and the bathrooms are always sparkling clean with terrific showers (always warm and great water pressure!). The bar downstairs is a nice spot for a night cap after an evening out or after a long, boring business meeting. Lesa meira

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This is a great little find, tucked away in the Financial District. Prices were cheap...just make sure you confirm the room you want...since they tried to scam us to upgrade to get the king bed I had booked ahead of time.

My new Bride & I rode the A Train to Fulton St from JFK airport at the end of our Caribbean wedding trip. We walked to the hotel from the subway at 2am, empty streets except for the Three large rats that crossed the walkway in front of us.......We enter the lobby and are greeted by a happy desk attendant...and off to our good looking King room with […] the "Great bathroom" according to my Wife.........Breakfast the next morning at Libertine was super ! the Best french toast & the Best ommelettes coupled with the woody warmth of the entire hotel lobby and restaurant.......A fine ending to our trip. Lesa meira

The room was nice. The bed was super confortable with down pillow top and down comforter. Did not want to leave the bed the next day. The only thing strange was the fact that the bathroom door was beveled glass and you can kinda see what the person was doing in there. What were they thinking?

For the price of the hotel, wi-fi should certainly be included and wasn't. Also, the hotel provided shampoo and conditioner, but not lotion. Lastly, the prices at the bar were exhorbitant. For positives, the room was decently sized and very nice on the inside.

nice large rooms (for NYC) we had 2 double beds for our family. and we fit just fine. love the location, bar and all the neighborhood utilities.

great hotel and great price for manhatten, there's a great deli about a block away. the only complaint i would have are the see through doors to the bathroom. If your not comfortable seeing the person you are with use the bathroom maybe its not right for you. other then htat its a great hotel.

My son [aged nearly 18] and I needed a hotel that was in Manhattan, but was close enough to Brooklyn to make it easy to visit friends there. Gild Hall was perfectly situated for us. Fulton street subway [about a 3-4 minute walk away] is a hub for 6 different subway lines into the various areas of New York. Our room was very comfortable, particularly […] the beds. I agree with other comments about the glass in the bathroom doors. We managed to give each other some privacy by hooking one of the towelling bathrobes across the inside of the door and then closing the door wedging a corner of the bathrobe in it. The restaurant is basic, but cooks very good hamburgers and grilled fish as well as other dishes. We had breakfast out as recommended by previous guests, except for the morning after the snowstorm on the 26th December. As there was over 2 feet of snow outside, the hotel very generously gave all the residents a free continental breakfast. The hotel staff were very polite and helpful, printing directions and maps to places we wanted to get to and answering all our questions. The area around the hotel is quiet especially during the weekends, however for us this was an advantage as it was a restful place to come back to at night. My 2 negative issues with the hotel are firstly the lack of free WiFi, although there is a business centre with PCs that guests can use at a cost of $10 for 24 hours. Secondarily, there is no means of getting coffee or tea if the restaurant is closed, for example on Sundays. I do think that it should be possible for a hotel of this standard to have a coffee machine for the guests to use out of restaurant hours. I would certainly stay at the Gild Hall hotel again. Lesa meira

I was pleasantly surprised by the size of our room. It was very roomy for NYC standards. The location near Wall Street is not my preference but with the subway being so close I would definitely stay here again rather than somewhere further north for the larger room.

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Staff was super nice, decent location, I did not experience the rest or bar. The bar however looked great and cozy especially right now in the winter time. I am a light sleeper and the hotel is nice and quiet. I would definately stay there again...subway is just a few blocks away.Free wifi too!!!

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The look and feel of the hotel is hip yet comfortable. The staff was very attentive. Thanks for a great stay!

A pleasant hotel in the heart of the financial district. Once I was able to get the room that I actually wanted -- given a smoking room at check in instead if the non-smoking one requested -- the stay was quite pleasant. Not a very pretty location, but as I needed to be in the area for business it was fine. The restaurant needs some work. Very unimpressive […] dinner menu -- better suited to lunch -- and the wine list wasn't any better. Lesa meira

I found everything with Gild Hall to be very nice. The room was large, the bathroom was fine. There was no WiFi, strangely. If you need to be downtown, this is a great alternative. Otherwise, you'll spend a fortune on cabs.

It was our first time staying at the Gild Hall Hotel and chose to be at a smaller boutique hotel in a quieter area of Manhattan. I was dropping my daughter off to college and also looking for an apartment for her and wanted a place to relax and vegetate. The staff was extremely friendly and helpful - in particular, a young woman, named Maria, who was […] genuinely considerate and kind and went above and beyond our expectations of service. A coffee shop was 10 steps away from the hotel, along with a 24 hour market. The subway station was also within a couple of blocks of the hotel and convenient. The price was reasonable - another factor in our decision to check out this hotel. We never ate at the hotel, so I wouldn't be able to comment on the food. We had a great stay and I would stay there again. Lesa meira

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Guild Hall is nicely tucked away nicely in the Financial District in Manhattan. Stylish as all Thompson Properties with a jumping bar on certain nights and very detailed aesthetics. The rooms are very well sized for a Manhattan hotel and the bathrooms are clean and far less cramped than most. The only negative for me during my stay was the elevator. […] PAINFULLY slow. There was one point where I waited 16 minutes for an elevator to come to the 7th floor. This is absurd and they MUST do something about that. But otherwise it was a pleasant and peaceful stay and may become a regular recommendation when I am hosting guests in NYC. Lesa meira

What a surprise...only opted for this hotel because I was familiar with the Sax in Chicago (same owners) Room was actually a full suite with living room, kitchenette, brand new bathroom....great bed. Only drawback is location in Financial District, unless your business travels find you there. $25 cab to Midtown. Nice little bar/pub on first floor, close […] to gourmet grocery, few restaurants, ATMs, etc. Very pleasant place. Lesa meira

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This hotel is a 5 minute walk to my New York office downtown. It was also a lot cheaper than the typical Soho, Tribeca hotels that I usually stay at when I come in for work. I would stay here again.

We spent the 4th of july weekend in new york and to stay in the finance district during that weekend was the best decision. The gild hall is a modern hotel with nice design details und really great rooms. It is based right next to wall street, a short walk away from battery park and two minutes to ground zero. The only things what could be better are […] the window sealing, because the ac's from the other buildings are a bit to loud and you will hear it in some rooms. We asked changing the room because of the noise and there was no discussion about this and the staff moved our luggage during the day when we were out for sightseeing. Second thing is, there are some failings made during the hotel construction. Just details in the bathroom, not so bad but also not so nice. maybe not like "german standard"! so there is nothing else to criticize. Its a good american standard hotel and if the staff is taking a little bit more care about the facility it will be a perfect place. Lesa meira

put this hotel as a request special for other to enjoy

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The hotel can be a bit tough to find since its technically not on Gold Street, but the service at the front desk was excellent. And my room was just what I was looking for as a solo traveler. Small negatives were the lack of vending machines and the shower was a bit difficult to figure out and get to the right temperature. Would be good for business […] travelers because its close to the financial district in downtown NYC. Lesa meira

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I had several problems with customer service while staying at this hotel with my mother and sister. First, when we arrived, there was no valet service available for our car (we asked the front desk twice, waited around for 15 minutes, and eventually just parked the car around the corner ourselves) and no bellman available to help us with our luggage. […] The front desk simply watched as we struggled to load our bags onto a dolly ourselves. The next day, a fuse blew while my sister and I dried our hair (admittedly using two dryers). Despite calling THREE times over the next 30 minutes, no one came to fix this. We had also called down for an iron during this time period, because the room did not have an iron and ironing board in it (what modern hotel doesn't have that?). When someone finally showed up with the iron (which also took about 15 minutes), we asked him about the fuse, and he walked to the end of the hallway outside our room, opened a locked closet, and flipped the fuse. It is incomprehensible why it would take 30 minutes to do that. The only thing positive I can say for the hotel is that it was clean. The room itself was pretty small (even by NYC standards) and you can basically see through the bathroom door (don't stay here with someone you aren't comfortable with!). Needless to say, we were pretty disappointed with this hotel. I am not surprised it was on sale. Lesa meira

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