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"Mjög vel staðsett og í göngufæri frá sem ég þurfti"Metið af Heimir frá "Kópavogur Ísland" þann 8. okt. 2011
Kom skemmtilega á óvart, ég átti ekki von á miklu en fékk allt sem ég þurfti, heimilislegt og hreinlegt lítið hótel með góðu starfsfólki. Og það spillti ekki fyrir að hafa fjölbreitt og skemmtilegt mannlíf í næsta nágrenni við hótelið ég mun ekki hika við að nota þetta hótel aftur þegar ég heimsæki Toronto aftur.
Staðsetning:
The Fairmont Royal York er viðskiptavænt hótel í Toronto. Roy Thomson Hall, Metro Toronto ráðstefnumiðstöðin og Air Canada miðstöð eru í göngufæri. Ráðhús Toronto og Nathans Philips Square eru einnig í nágrenninu.
Kostir hótels:
Á The Fairmont Royal York eru líkamsræktarstöð, innisundlaug, heitur pottur og eimbað. Þetta 4-stjörnu hótel inniheldur viðskiptaþjónustu, þ. á m. viðskiptamiðstöð, fundarherbergi fyrir smærri hópa, and eðalvagna- eða leigubílaþjónusta. Þetta hótel með heilsulind býður upp á eftirfarandi: veitingastaður, kaffihús og bar/setustofa. Bílastæði fyrir gesti gegn gjaldi (fyrstir koma, fyrstir fá). Í boði eru brúðkaupsþjónusta, veitingaþjónusta, viðskiptaþjónusta og aðstoð í tengslum við skoðunarferðir ef gestir ráðfæra sig við starfsfólk. Á hótelinu eru meðal annars barnasundlaug, spa-þjónusta og gufubað.
Herbergi:
Á The Fairmont Royal York eru 1,365 herbergi með loftkælingu sem innihalda míníbarir og öryggishólf. Herbergi hafa útsýni yfir borg. 32-tommu sjónvörp með vökvakristalskjám (LCD) með stafrænum rásum, kvikmyndir að eigin vali og leikjatölvum á herbergjum. Á herbergjum eru skrifborð, ókeypis dagblöð og beinhringisímar með talhólfi. Háhraðainternetaðgangur, þráðlaus eða um kapal (viðbótargjald) er til staðar. Á rúmum eru yfirdýnur dýnur og hágæða rúmföt. Á baðherbergjum eru baðker með sturtu, símar, baðsloppar og snyrtivörur frá þekktum framleiðendum. Önnur þjónusta er kaffivél/te og förðunarspeglar. Í boði eru ísskápar, örbylgjuofnar og kvöldfrágangur sé þess óskað. Þrif eru í boði daglega. Öll herbergi á The Fairmont Royal York eru reyklaus.
Mögulegt er að gjalds verði krafist fyrir aukagesti. Slíkt fer eftir stefnu hvers hótels fyrir sig.
Krafist er skilríkja með mynd og kreditkorts eða innborgunar við innritun vegna tilfallandi gjalda.
Það fer eftir framboði hverju sinni hvort hægt sé að verða við séróskum og þær gætu haft í för með sér aukagjald. Ekki er hægt að tryggja að hægt sé að verða við viðkomandi óskum.
**Þessi þjónusta kann aðeins að vera í boði í sumum herbergjum eða einingum. Viðbótargjald kann að vera tekið fyrir tiltekna þjónustu.
Eftirfarandi aðstaða er lokuð frá 12 janúar 2012 til 25 janúar 2012:
Þessar upplýsingar um endurbætur hnekkja öðrum upplýsingum í lýsingu hótelsins sem eiga við þessa þjónustu.
Grænt/sjálfbært hótel - Mat óháðs aðila
Hótelið er þátttakandi í ECO Certification, vottuarferli þriðju aðila sem hefur verið vottað af óháðum aðila. Vottun þriðju aðila metur áhrif hótelstarfseminnar á einn eða fleiri af eftirfarandi þáttum: umhverfi, samfélag, menningararf og viðkomandi hagkerfi. Matsmaður óháður vottunarferlinu hefur gert hlutlaust mat á iðkun fyrirtækisins á sjálfbærri ferðamennsku.
Á The Fairmont Royal York er veitingastaður. Herbergisþjónusta allan sólarhringinn.
Innisundlaug, barnasundlaug og heitur pottur eru á staðnum. Á meðal annarrar afþreyingar í boði eru: líkamsræktarstöð, gufubað og eimbað.
Neðangreind afþreying er í boði á staðnum eða í nágrenni. Verið getur að rukkað verði fyrir hana.
Eftirfarandi gjöld og staðfestingargjöld eru innheimt af hótelinu meðan á þjónustu stendur, við innritun eða útskráningu.
Listinn hér að ofan er e.t.v. ekki tæmandi. Gjöld og staðfestingargjöld geta verið án skatts og geta breyst.
Mögulegt er að gjalds verði krafist fyrir aukagesti. Slíkt fer eftir stefnu hvers hótels fyrir sig.
Krafist er skilríkja með mynd og kreditkorts eða innborgunar við innritun vegna tilfallandi gjalda.
Það fer eftir framboði hverju sinni hvort hægt sé að verða við séróskum og þær gætu haft í för með sér aukagjald. Ekki er hægt að tryggja að hægt sé að verða við viðkomandi óskum.
"Great Stay"
I didn't know much about Toronto, but was told that the Fairmont was a nice place to stay. I had a great time, the staff were very helpful, and the location was perfect for the full downtown experience. The receptionist took the time to give me a tourist map along with a map that highlighted the many underground tunnels. The hotel itself is also very […] nice incorporating the 1920's art deco style along with all the modern conveniences. My wife and I joked that it reminded us of the hotel in Ghost Busters. Needless to say, I would deifintely stay again! Lesa meira
Þessi gestur skildi ekki eftir umsögn.
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The service was excellent. The condition of the room was needing some repairs. The room was overpriced for what it was.
"Missing in-room coffee"
Everything was good except that there was no coffee pot in the room so I had to get dressed in order to get my first cup of coffee
"Road work & Construction"
How long will this take the only thing inconvience was that you cannot get to the parking garage hope that this do not take long
We are located across the street from Union Station where a revitalization project is currently underway. While there are some lane closures in the area surrounding the hotel, our valet entrance remains fully accessible during this time. We update the driving directions on our website in accordance with this project and additional information can be obtained through the TTC's website.
1 svar frá The Fairmont Royal York"The Fairmont Royal York Hotel"
This elegant, historical, comfortable, close to everything location is my hotel of choice when in Toronto. I recommend this for all your hotel needs when there.
"Tops"
This hotel is all about class and location. I wont stay anywhere else.
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"great hotel , dissapointing rooms"
hotel and services were great but the room was extremely out of date and small. have stayed at several hotels in the area with much nicer and larger rooms for far less. Wont be going back again
"Cramped rooms without any sound barriers"
The rooms are tiny. The neighbours were up all night yelling and swearing and their noise kept us up all night. Then in the morning the neighbours on the other side of us were making noises we could hear EVERYTHING! Have stayed there before, and knew rooms were small, but the noise was unbearable. Bad nights sleep and not feeling rested the next day […] makes it difficult to enjoy the weekend away. Lesa meira
We are so sorry for the noise disturbance. While the majority of our guests are quiet and considerate, our security team is always ready to assist with any noise issues our guests report. There is a button on our phones that will allow you to connect to this team quickly and easily.
1 svar frá The Fairmont Royal YorkÞessi gestur skildi ekki eftir umsögn.
"Fairmont Royal York Toronto -"
The location is a bit removed from most attractions, but it is fairly central, and the posh atmosphere is enjoyable. In terms of proximity, it is a quick cab ride or drive to most places you may wish to visit (it is near the public transit system as well.) The hotel is quite comfortable, though the rooms are not particularly large. My only real complaint […] is that it was difficult to find parking on my own. I would have had the valet do it but the lineup was enormous and they weren't moving particularly quickly. Lesa meira
"Very Accomodating"
Great hotel, treated with class, and the best pizza hut I've ever had. Upon checkout, Valet parking was 20 minutes late, but they were busy. Not the best 4 star hotel but close thanks to its great service.
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"Showing its Age"
Great Location - some stand out service but it is starting to show its age and I am starting to prefer modern and sleek to old and grand. The location is outstanding and the hotel has a special place in my heart so I will return but would always recommend with that caveat
"Time for an upgrade"
For a hotel that has a perception as being prestigious, the quality of the room didn't leave me with that impression
"Fairmont Royal York Toronto"
We had an overnight stay. The room was quiet, comfortable bed, nicely updated. Check-in was quick and simple. Valet service took less than 5 minutes. The Fairmont met our expectations. We would stay there on our next trip.
"The Fairmont Royal York"
Guess we expected more from the grand old dame. Weren't thrilled with our stay. It was OK, not great. Breakfast buffet was great.
"The Fairmont in Toronto"
The Service is Awesome!
We were not aware that the hotel was under rennovations, the pool and hot tub were unavailable for use although they offered use of a pool and hot tub at near by locatins not as cnvenient as on site. Room was clear however hair dryer and tv wre broken. Staff was very courteous and repaired tv right away and replaced hair dryer. Hotel valet parking was […] expensive guess that is the cost of things in Toronto. Hotel has great access to Air Canada Centre and underground to Eaton Centre and other shopping. Lesa meira
To maximize the value of the health club and fitness centre experience, we close this area for a few weeks each year to conduct preventative maintenance, deep cleaning and an overall “refresh”. We are so sorry for the inconvenience this caused. The pool is now open with no planned closures in the immediate future. Up to date information is always available on our website (for pool hours please visit our guest services/spa-health club page). We also apologize for the problems with your room’s tv and hairdryer and are glad that our staff quickly addressed this.
1 svar frá The Fairmont Royal YorkÞessi gestur skildi ekki eftir umsögn.
"Royal York"
Just fantastic!
"Leafs take Red Wings"
Stayed at the Royal York mainly because of it's proximity to the ACC. We were in town to catch the game. the hotel is somewhat dated in areas but it was good value for the money. Parking location and getting to and from the lot leaves a bit to be desired.
"The Fairmont Royal York in Toronto"
The staff had greeted as very well, the room was clean, the new year set up of making sure their were no parties or strangers entering upstairs was fair. the curtains in the room are the only complaint that they don't close fully so in the morning the light shines through.
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"Royal York Toronto"
Located in a great part of down-town Toronto...an endless list of entertainment possibilities. The hotel was beautiful, but the room was very small! My son-15 y/o-and I were very disappointed that the fitness facility was off limits to him!!! We won't be back.
Unfortunately only guests aged 16+ are able to utilize our fitness room and we apologize for your feeling of disappointment with this policy. We value our young guests and this is strictly a precautionary measure. Patrons of all ages are welcome to use our pool, however guests under the age of 12 must be accompanied by an adult at all times. Additional information is available via our website under Guest Services, Spa/Health Club.
1 svar frá The Fairmont Royal York"New Years Lowers Class"
Love the hotel, always have. But room that I was given was less of a joy to the previous ones. Bathroom being the size it was was a dissapointment. A staff lounged on a side table which I passed a comment to her that it wasn't a chair. I maybe should have kept my mouth shut but after she stood up and I passed. I turned around to her sitting back on […] it. I felt the class of the hotel I was thrown out the window at that moment. I know New Years is a busy season and staff is overworked but standards still need to be met. The Fairmount Royal York should achieve them all the time. Unfortunately not this time. Lesa meira
Thank you for alerting us to our colleague’s unprofessional behavior. We agree that our service standards must be upheld at all times and have discussed your review throughout the hotel to ensure that our team utilizes designated employee areas when in need of a quick break.
1 svar frá The Fairmont Royal YorkÞessi gestur skildi ekki eftir umsögn.
"Great place to stay on NYE"
The Fairmont Royal York hotel is a place I have often glanced at thinking about how beautiful it must be. New Year's Eve 2011 was my first time in that luxurious hotel. I was impressed by the splendor in this hotel. What a magnificent place to spend a night! I have already recommended this hotel to family and friends. I hope to return in the future […] . Lesa meira
"Nice hotel, no water pressure"
Absolutely horrible showering experience in the room. No water pressure at all. I should have showered in the health club facilities. Besides that, decent hotel with a nice health club.
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"Could have been better"
I find that the cleanness of our room was not taken care of promptly enough
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"Fairmont Royal York Hotel In Toronto Canada"
Returning guest. Friendly employees. Peaceful and classy hotel. Very accommodating. Close to many main shopping centers and restaurants. If you like renaissance style this is the place for you.
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This was my first time staying at the Royal York. The hotel itself was very nice, clean and good value. My only critisizm would be the Hotel employee coming to check the mini bar after I was already checked in and in the room.
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"good location"
Fairmont Royal York in TO has a great location next to Union Station but the rooms are just adequate. Not much space or luxury to speak of.
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"Great experience"
The customer service was outstanding.Felt very much at home.
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"comfort and style"
an excellent location across from the train/go station. walking distance to many fine restaurants and bars in the area. staff were friendly and helpful.
"Nightmare Before Christmas"
Booked a Deluxe Room and nothing could be further from reality. Handles hanging off the door, torn wallpaper repaired with tape, a 12 inch deep closet, dripping shower, and a tv that did not work. The response to a complaint to the front desk- have a free breakfast! They did not care and a subsequent apology and offer of a free night at such an arrogant […] hotel did not help. I suspect the reality was that the hotel was full because of Christmas parties and my wife and I were in an overflow room awaiting renovation. They hoped we would not complain and if we did, that we would accept their insincere offer of a free meal and go away. As I said in my complaint to the hotel directly, I have had better stays at motels during hockey tournaments with my son and for a lot less money. Lesa meira
We were very sorry to learn of this reviewer’s experience. This guestroom was in no way indicative of our normal standard of quality and an alternative guestroom should have been offered. We are thankful that this reviewer voiced concern while in-house and followed up with us directly, enabling us to address the condition of this guestroom as well as our shortfall in service. We regret that our gestures of apology were not meaningful.
1 svar frá The Fairmont Royal YorkUmsagnir og einkunnagjöf á þessari síðu eru huglægar skoðanir viðskiptavina og birgja, þær eru ekki kynning eða endurspeglun á afstöðu Hotels.com. Hvorki Hotels.com né þeir aðilar sem eiga hlut í því að láta í té umsagnir skulu teljast ábyrgir fyrir hvers konar skaða sem kann að hljótast af notkun þessara umsagna.
