Hotel Bel Air Copenhagen – Kastrup

Do not let the 3-stars bluff you.....it felt more like a shaggy 1 star motel. The bathroom was terrible and room low class, the only thing good was that we only had to stay there for 1 night. Sorry the room was cold and smelly, both of damp and smoke,.a none smoking sign on the door does not make a room a non- smoking room...this hotel should not be […] on the list of hotels at hotels.com that are offering 3 star accommodation. This was very disappointing start of our ten day trip through Europe. Lesa meira

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Ég þurfti bara að vera einhvers staðar eina nótt á milli flugferða. Hótelið mætti alveg mínum væntingum. Ef ég hefði ætlað að dvelja þarna hefði ég getað kvartaði yfir að það vantaði tappa í vaskinn, þannig að tappinn af tannkremstúpinni minni er líklega enn í niðurfallinu, og gluggatjöldin virtust hafa lent í einhverjum ryskingum, og það kostaði smá […] heilabrot að draga almennilega fyrir (sem var nauðsynlegt því gengið var inn af svölum og glugginn sneri út af sömu svölum). Maturinn var ekkert sérstakur á restaurantinum og morgunmaturinn ekki heldur, en þetta var jú bara þriggja stjörnu hótel og ég vildi hafa þetta ódýrt, og það finnst mér aðalatriðið. Þannig að ég myndi fara á sama hótel aftur ef ég þarf. Kurteist og liðlegt starfsfólk og þægilegt rúm og herbergi, góð staðsetning. Lesa meira

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Stutt en góð

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Accessible by public transportation; tired mismatched furnishings; minimal room lighting; lack of attention to maintenance such as open sink drain; restaurant on premises was a plus. Not for a long term stay.

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Unfortunately, my one night stay in Copenhagen was to help close the gap on a 15 hour layover so I was not able to completely appreciate all that Hotel Bel Air Copenhagen had to offer. But I was impressed with the room and services provided to me. The reception staff was very friendly and exceptionally accomodating. The room was spaceous and comfortable, […] the bathroom was brightly lit and spotlessly clean. Lesa meira

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Two single platforms pushed together to make a double bed, mattresses about two inches thick. The continental breakfast was a joke. The dinner was O.K. but somewhat expensive for the quality. The only bright spot was the daytime front desk. A very knowledgeable person, wanting to help. No, no repeats.

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Good comfortable budget hotel

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Hotel was exactly what I was looking for, clean, rooms basic but with everything I require, friendly staff and helpful, sufficient break fast

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It's a very nice place that is well run. The room was dated and could have used a carpet shampooing but was acceptable. The bathroom was brand new and very nice and the bed was comfortable. What else do you need? Nice breakfast in a large, sunny room and is served 5:30 to 9:30 so you're covered for an early flight or sleeping in. The WiFi was excellent. […] It's only about a 7 minute drive from the airport and it's adjoining train station and the hotel has a 90DKK rate with the local taxis for that travel. Not bad for Denmark. I highly recommend this hotel. Lesa meira

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this hotel not is good and I never booking this hotel

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Don't stay there. It's old and a bit dirty. Staff are very helpful though and the breakfast room is charming

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Good price and ok for one night's stay close to the airport. Good breakfast.

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The staff were friendly, most spoke english, and the restaurant was good. Both breakfast and supper were good. However, the heat in the hotel was very bad - the room I stayed in only had one radiator that was not sufficient to heat the entire room. The bathroom had no heat at all. A double bed is two single beds pushed together. You cannot hear any […] noise from the airport which is good. It takes 5 minutes by taxi to get to the airport. Lesa meira

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Very convenient to airport. Extremely friendly staff. Rooms a bit grotty and lightbulbs in lamps need changing but generally a very pleasant stay.

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The hotel is clean and comfortable, but on the whole is just outdated. The location of the hotel is in the middle of a residential area, so really have to take a taxi to get anywhere. Breakfast is fine, but restaurant only open on weekdays and there are no restaurants anywhere closeby.

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I was looking for something close to airport for a few hours sleep, at reasonable price (late arrival, meeting and early flight back). I thought the hotel was adequate. dated and in need of a little moderisation. But that's just looks. Comfortable bed, clean room. Problem is Danish taxi drivers. They consider it is "too close to the airport" and two […] drivers refused to take me from the airport (I took their number and reported them). One even told me to wait round the corner for a free shutttle bus. There isn't one. So being stubborn - and refusing to give the nasty drivers any custom, I walked. It is about 35 minutes walk from airport. The next morning the taxi comapny the hotel uses were on time, polite and returned me to airport no problem. But the cost is around £10 for "such a short distance". Enough about taxis. Hotel basic, clean but not an "airport" hotel in my opinion. Lesa meira

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clean and pretty hotel great staff unclean bathroom cold room

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Quaint, convenient to airport, wonderful restaurant meal

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Overall, it was great. Service was very good. Love their fresh breakfast. A bit noisy as the room was close to the main road. Water pressure for the shower was super high. It could hurt you if you don't use in caution.

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We chose the hotel because it was close to the Kastrup airport. We drove a rent-a-car. It was easy to find. It had free parking, a real bonus because in driving a car through Europe we always struggled to find parking and in down town Copenhagen parking was unbelievably expensive.

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We were not pleased with the open shower in the bathroom and the poor spray from the shower head. Bathroom needs an enclosed shower stall!! The desk clerk was friendly evening and morning and the breakfast acceptable.

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Description by Expedia not correct. This hotel is several miles from the Airport and DOES NOT have a shuttle as stated. This cost us an additional $20cab ride each way! We would have looked further if we had known there was no shuttle.

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The hotel staff were ameniable however, the lack of air con made my night miserable.

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I spent one night at the Bel Air Hotel. It was perfect for my needs. Was it a bit noisy...yes, but only until evening. My roon was clean. The staff friendly and very helpful. and I was comfortable and safe...as I arrived and left during the weekend I missed the breakfast. Coffee was always available and well made....given the same set of circumstances […] I would re-book this hotel Lesa meira

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Unfriendly reception - got a smoking room when I asked for non smoking. Receptionist said he was fully booked and there was nothing he could do - he didn't even try to apologize but said he thought I haven't asked for a non-smoking room. Blaming the customer is always great service.The room was smelling terrible and I couldn't sleep.

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The indoor-outdoor carpeting was a turn-off!!

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Think Compton not Bel Air. Good for a quick stay only. Reasonably clean but restaurant was a joke and they appear to have lost their ability to serve liquor. Luckily there is a decent little restaurant within walking distance. Breakfast, on the other hand, was fine. $20 - $25 cab ride each way from the airport so factor that into your decision. There […] is a Hilton right at the airport for those wanting a bit more comfort and wanting to avoid the cab ride. Lesa meira

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Clean hotel in a neighborhood off the beaten path. Not much around to do other than sleep. Staff was accommodating. Problem I had was an odor from the bathroom. I think it was coming up from the open shower drain and a second open floor drain by the washbasin. It wasn't awful, but it was a distraction. Breakfast was simple but fair, and came with the […] room (which is a huge plus in Copenhagen, given the cost of food service). 3 km from the airport, and so a reasonable taxi ride. Depending on the driver and his route, I paid between 80 and 105 Danish Crowns. I would go back, but I will explore other hotels first. Lesa meira

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After staying in B&B's with shared bathrooms and breakfasts that we paid extra for or weren't offered at all, this hotel was great. Our flight home made us leave by 4am and they were will to help us get to the airport in time. The little Italian restaurant on the 2nd floor offered a great meal at a reasonable price.

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The Bel Air is an older hotel that has been kept up. Everything works and it is close to Kastrup.

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Ask for a room away from the street. The menu is limited, but the food we had was excellent.

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i would say the hotel is barely two star (even soap wasn't provided) and feels atleast 20 years old. and it definitely isn't an airport hotel. nearest metro is a mile away, and cab is the only way you can easily get to the hotel.

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Not that great, shower room and breakfast was good though. Wires sticking out behind tv on wall, dusty table, curtain was hanging off rail on part. Carpet and windows and general decor needed to be replaced. Receptionist lady was nice but stressed when I arrived by a customer complaining, probably one of many. The coffee /drinks was a nice touch when […] waiting for a taxi in the morning. Hotel booked through a topcashback site but stay was not registered following my visit, so not likely to use hotel.com again. Lesa meira

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Considering the charge of the hotel it was OK although it needed some visual maintenance and face lift at the entrance area. Also the lobby seemed to be a gathering place for the long-term guests of the hotel.

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Deffinly not a 3 star. No place close eat. $25 cab fare from airport. Old but kept up fairly well.

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great breakfast. beds are more like cots so not very comfortable.

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Pros- Very close to Copenhagen airport maybe 5 minutes at most. Clean rooms, nice bathroom and the staff was very nice. The price was good for a Denmark hotel. Cons- the hotel itself is old, in a neighborhood that is not pleasing to the eye. No elevator so if you have lots of luggage this could present a small problem. The staff is nice and eager to […] help however. The room was quiet and the wake-up call came on time. While I would not want ot stay for a long period of time, the hotel was perfect for a night before a flight. Lesa meira

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The restaurant in the Bel Air is very good. I had a great meal there. On the other hand, the carpet was quite dirty and the non-smoking area of the hotel smelled like an ash tray.

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No courtesy van service to/from Kastrup - cost DKK100 each way. Advertise restaurant, but it did not open until 1830. A 10 minutes walk to nearest place serving food (pizzaria). Bathroom cramped, no soap, no tissues in the tissue box. It may be close to the airport, but not convenient.

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Ok hotel if you are going to fly out from Kastrup in the morning. Great breakfast (continental). Heavy noise from the street straight in to the room. Also a street light right outside our room. Ok bathroom.

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Be aware that the taxi cost to and from the Kastrup airport will be significant, and therefore summing it all up with convinvence, time saved etc, i will stay at the airport next time in a slighly more expensive hotel

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Close to airport but that's it.

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Basic hotel with the necessary amenities. 10 minutes from airport. Perfect for an early morning flight.

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Hotel was nice. Not premium class, but service replaced all deficiencies. Reception was very helpful.

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