Affinia Manhattan – New York

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I expected much much more considering the price that I paid per night. The check in process was very long; there were only two representatives accommodating so many clients. There were more available but they didnt open up a desk. I requested a room with two beds but when I got to my room there was only a single bed. I was told the double bed rooms […] were all taken up for that night but I could switch rooms the next day. My room was on the fifth floor; still not far enough away from the busy streets of NYC. Unfortunately, the ear buds provided weren't enough to make it comfortable. The room was very small, yet elegant, clean, and well decorated. Wifi will cost you an arm and a leg and is not worth it since you can get it for free in most shops down stairs. I would stay here again if the prices were to be commiserate with the room size. Lesa meira

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I have been staying at this hotel for many years, The Perfect New York Hotel

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Hotel was clean and service was excellent! I'd definitely stay there again.

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It's literally right across the street from MSG, so it is very convenient if you are going to a sporting event or concert there. The hotel is nice, the lobby is cool. The rooms are clean and comfortable. However, we checked in at like 5pm. You would think rooms are ready at this time, but they offered us and everyone else in front of me a free drink […] and appetizer at the bar if we waited an hour. That was fine, but the guy said free "dinner" at the desk, but when I got to the bar it was only "bar snacks". When I came back an hour later, they were still telling all the new people in line the same thing about waiting an hour. They did however give me my room at that time as promised. It's a nice hotel at a good price, but the whole rooms not being ready thing was just weird to me when we were there in the evening when you'd expect rooms to be ready. Overall its a good place and I'd consider staying there again. Lesa meira

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The room and public areas were clean and well maintained. Hallways smelled fresh. I arrived in a monsoon and the staff was friendly and offered to send up more towels. Price was a good value for NYC

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The bar was nice. The room was nice. Room service took a lil longer than what I expected for some ice. The view was great. The bed was clean but ok to sleep in. Overall I would come back to stay...

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My stay was good, the hotel was and older building no issue with that but and I know it is NYC the price was on the high side. Again, I know it is NYC.. but it worked out and glad we stayed there.

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Rooms are very sizable and include a small kitchen so for an extended stay its a comfortable and cost efficient place to stay. Beds were comfortable

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Horrid. I was recommended this hotel by a co-worker and figured the location opposite Penn Station would be a welcome oasis after a week's travel. I was so wrong. From the moment I walked into the hotel and had to lift my heavy bag up the flight of stairs because the escalator was broken I should have run the other way. The lobby was under noisy and […] messy renovations. I waited 45 minutes to get checked in at 7:30 at night because the hotel had 1 person at the desk. I had an upgrade to the most horrible looking suite I have ever seen. Bigger does not constitute better. Room service was 30 minutes late, got the order wrong and forgot my receipt. Check out at 8:15 am the next morning took another 25 minutes because again there was one person working the desk. Lesa meira

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My friends and I went to a party and were dressed quite provocatively and the staff were very cool with us. We respected our surroundings and everything was perfect. Have stayed here twice now and can't wait to come back.

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The hotel was nice overall. A few minor things-air con not working when we arrived, but they came within a reasonable time and replaced the fuse. The shampoo dispenser was empty the whole time, which was frustrating. The day we arrived the lobby was under construction and it looked like a train station with people lined up sitting on the floor-but by […] the end of the next day the lobby was ship shape! I think overall we had good value for our stay here! Lesa meira

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The balcony was absolutely a treat and with the view, didn't want to leave the hotel. Will visit again. Lucy was a gem to work with! Delightful woman and a great hostess! Will be back!

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The room very small

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Good stuff first the rooms were very spacious and roomy, very clean. I believe the price I got on Hotel.com made it more that worthwhile. The bathroom was very small but i didnt have to sleep in bathroom. kitchenette was nice. My biggest complaint was lobby. I know they were remodeling but they didnt even have anywhere for u to sit temporary while remodeling […] is taking place to utilize interenet. Also no vending machines. It was (3) of us and they only have one half size mirror Really ?? Overall I enjoyed my stay and would staff again. Lesa meira

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Very nice hotel situated one block from madison square garden and penn station! The lobby is under renovation right now... The only negative point is the ambiant noise... We were on the 8th floor and heard firefighters (at 3 AM) and horns... There are 26 floors so just ask to be on a higher floor and everything will be fine! Service is great and the […] staff is nice and sympatic! Lesa meira

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I thought the rooms were OK, the carpeting in the halls was gross. The lobby is under construstion..so there is no where to sit. Area is extemely loud at night.Stay somewhere else

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This hotel was a great deal. The size if the room was huge for New York, with a giant bathroom and kitchenette. There was more than enough room for four, six if you have rollout beds. The hotel is going through major renovations. It needs the updating as the elevators and carpeting are dated. The new lobby will be beautiful. The price is sure to go […] up when completed! Lesa meira

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Location is very convenient if you're taking the train in / out of Penn Station. When I arrived to check in there was a huge line at the front desk, after nearly half an hour of waiting I was told the system crashed and they could not check anyone in. Also during my whole stay, every time I walked in and our of the hotel there was a big line at the […] desk. Quality is fine and location is great but not being able to check into your room is just unacceptable. Lesa meira

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Nice hotel, friendly staff, great location.

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It's hard to welcome guests when your lobby is under construction. I think the hotel will be top of the line when the construction is finished, but right now it's a mess. Not enough people at the desk to check people in, computers down all the time. The room was quite adequate--clean, crisp sheets, a nice tub. But there is no central air, so there are […] noisy window air conditioners. Ridiculous outdated furniture. But it's a great location and things will undoubtedly be more worth the price when the lobby construction is done. Lesa meira

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air conditioning was not working. room had no provisions to adjust temperature.

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Yes, the price for the location was alluring, but that's about it. The check in and check out took quite a long time. The hotel was a wreck as I guess they are doing reconstruction. The rooms supposedly were already redone, but wallpaper was already buckling, lamp shade was broken, and bathroom grout was coming out. I also didn't appreciate the $5.00 […] "processing fee" for room service on a $6.00 cereal. Not to mention it took me 2 nights to discover the ear plugs they provide in the dresser drawer because it sure was loud. To top it off someone knocked on the door, as I was walking to answer it, someone stormed in. Apparently it was housekeeping, but they hadn't announced themselves and then got after ME for not putting do not disturb on the door. ...I won't be staying here again. Lesa meira

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Recently stayed at the Affinia for three nights in May. Not a great experience. The pictures on the website look nothing like the hotel in person. Major construction going on, which it desperately needs. Hotel is outdated. Rooms are big for Manhattan, but have a strange layout so you don't feel the room is that big. Bathroom is so small and no full […] length mirror. I would not stay there again, rather at the Grand Hyatt. Lesa meira

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Hotel was not handicap accessible. Web site did not indicate this. We made our reservation 6 months in advance and it still took 3 tries before we got an accessible room. We were promised a bottle of wine for our inconvenience but we did not receive it. Even after construction, hotel will not be convenient to the handicapped.

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Arrived the first night@ 2 a.m. after a flight delay & was checked in to a substandard very small room that had not been well cleaned, & had a refrigerator that was not working. Called immediately and requested another room. Hotel management said the hotel was full so we couldn't be moved until later that day after someone had checked out. We were upgraded […] to a junior suite by the manager & moved to the new room within less than 10 hours of our arrival. New room was spacious, clean, etc.. In addition, the manager sent us chocolate covered strawberries with an note of apology-- a nice unexpected gesture. Overal satisfaction with the new room was O.K.--it was clean and more spacious overall, though the bathrooom was very small and there was very limited drawer space for clothing. Best thing about the hotel was a very nice restaurant and bar, as well as being in a great location. Would probably stay there again based on those positive attributes alone. Also the management did respond quickly and generously when dealing with our complaints. Lesa meira

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The Affinia was wonderful! I was surprised to find our 'room' was more of an apartment, with a kitchen, TWO full bathrooms, a bedroom, a sitting room with a desk and t.v.It was very clean, nice linens, bright bathrooms. Everyone one there was really friendly and helpful. The location was great too ~ right across from MSG. I would definitely stay again […] :) Lesa meira

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I am a frequent user for business trips. Hotel staff are very accomodating, rooms are comfortable and location is very convenient...although not picturesque.

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This is not a lovely boutique hotel, but it's fine. My husband and I just needed a place near the train to change clothes for an event and sleep over. The bathroom was clean; the sheets were acceptable; the room was tiny but just about all we needed. Because rooms are so expensive in NY, it was great to get a deal from hotels.com on Affinia.

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I had a wonderful experience at the Affinia Manhattan. The staff were very friendly, and the hotel rooms were bigger and nicer then I had expected. The hotel has a very central location, and I was able to get wherever I wanted by foot. Being across from Penn Station, it was only a quick subway ride to ground zero or central park. I will be a return […] guest for sure! Lesa meira

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Good location but an extremely loud hotel. Sirens, car horns feel like they are in your lounge room.

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Great location,clean & spacious rooms.you cant really ask for more.the only downside was the noise from the street below,if your a light sleeper then you will be woken up early but request a room to the rear of the hotel should slove this,it wasnt a big issue for us.be aware the hotel lobby is been renovated & work is ongoing but isnt a hiderance.one […] bad point is the Wifi in the room is charged per 24hrs which in this day and age is ridiculous & it should be free.there is free wifi in the lobby & you'll notice groups of people standing/sitting in the lobby to use the wifi which doesnt look great.location is fantastic,10min walk from times square,subway across the road along with madison square garden. Lesa meira

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The carpet of the room was very dirty and sticky. The bathroom was very very small. We understand that there is a construction on the lobby but there is no place to sit even one chair. The wind was coming in the room between windows and walls. especially before to sleep we were putting the pillows between windows and curtain. The place of the hotel […] was perfect and the stuff was very helpfull Lesa meira

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Great stay! My family and I appreciated the great location of the hotel as it was close from Time Square and Penn station which is very practical when you arrive from Newark airport. Our room located on the 9th floor was ideal as not directly on the street. It is a little noisy at night with the many fire trucks. The room is very small but we appreciated […] the fridge et the large closet. The lobby was under renovation so we could not sit anywhere except the stairs. Lesa meira

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First thing let me say the staff is the BEST...not only did we get an early checkout but a late checkout as well...everyone was pleasent and helpful...I hopethe hotel rewards them because other than that I was truly disappointed!!! The room we stayed in was ok...but just ok...tub was old with peeling paint on the interior..our room was facing the interior […] circle of the hotel so our view was of brick walls and air conditioning units;(...and we still heard fire engines all night ...granted we knew this before hand after reading many reviews....the location can't be beat as we were at an event at MSG...so believe me in this case you Are paying for location...but like I said the service did ease the 350+ bill for a one night stay... Lesa meira

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This is my favorite place to stay in Manhattan

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Very happy with our stay. Great location! Only a block from Penn Station, and a short walk from many other sites. Hotel staff was friendly and helpful, room was very decent size for New York. Had 2 double sized beds, and my wife, daughter, and I were quite comfortable. A bit of street noise, but its New York, and that can't be avoided. Price was great--we […] paid less then family members who stayed at other hotels, and we had a nicer hotel. We'll definitely go back! Lesa meira

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The Affinia Manhattan has a terrific location close to Penn Station, our studio room was big by NYC standards adn very comfortable, and the staff is wonderful. They responded to requests, recognized when things weren't as they should be, and adjusted quickly. I wish we had known in advance that a lobby renovation is in progress. That wasn't a pleasant […] surprise, and advance warning would have helped our initial impression.I was in NYC on business and brought my husband and kids along. The location worked well as home base for both activities, and the kitchenette was a life-saver with kids along--very easy to have bagels, juice and fruit in the room and quickly accessible. This is not a high-end bright and shiny place, but does a very good job of staying stylish enough and keeping the price point right. And the responsive staff are terrific! Lesa meira

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Location was good particularly as it was beside penn station. Our trip involved some time in long island which could be accessed very easily. Didnt spend much time in the hotel or use the restaurant. A small amount of renovation was taking place in the lobby but the impact was negligible.

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Primary reason for stay was for concert(s) at MSG. This is the second time we have stayed here and have little of a negative nature to say. The hotel is ideally located just 2 minutes walk form the MSG venue. Room was clean and tidy, facilities very good. Staff friendly and helpful, no complaints here. Travellers need to be aware that this hotel is […] based almost next door to a Fire Station and there will be frequent over night "blue light" call outs - there is no escaping the noise. In addition the general ambience of the area is busy and there is always some kind of background noise - earplugs are provided. For people travelling imminently, the hotel is undergoing some modernisation and there is a lot of activity in the lobby area and at the back of the hotel. In summary, a good hotel, with great facilities, ideally located for MSG, Penn Station and 34th Street Subway. Enjoy! Lesa meira

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