Explorers Hotel at Disneyland Paris – Aulnoy

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This is not a Disney property, it is ON Disney property. We were not told it was under renovation. That would have been tolerable but the hotel was filthy. The carpet in our hallway looked like it had not been vacuumed in months. There was thick dust at least 3 inches out from the wall and stains everywhere. The walls were in disrepair. They should […] have shut it down and done the renovations. Way too expensive for what it was. Would not recommend. Lesa meira

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A large portion of the hotel was under construction which made our stay very inconvenient. Walls were thin and not very sound proof so we heard kids and families running, laughing, and talking in the hallways very late into the night. For several hours in the afternoons - there was no place to get food and there is nothing nearby to walk to. Regular […] swim trunks for boys were not allowed so we had to buy speed-o type swimsuits from a vending machine at the pool so the boys could swim in the pool. Wi-Fi did not work in our room - we had to go to the lobby. Service in the restaurants was mediocre and the gift shop and restaurants were not always open in accordance with the published "open" hours. Front desk staff were somewhat helpful but gave misdirection a few times and did not disclose information (such as a breakfast box being available, if reserved) when I requested a 5:30am taxi reservation. We would not return to this location - although the kids loved swimming in the pool every night. Lesa meira

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Hotel looks a bit neglected, scruffy entrance , foyer a bit bleak. The room was fine though and all the staff very friendly, good value for money.The pool was fabulous my 4 yr old loved it , could have spent hours there. Shuttle bus to Disneyland good service,

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It's an ideal hotel as far as sleeping only is concerned, in other words if you plan on spending most of your time in the Disney Park. However if you decide to inlcude some rest days in between it's not the best place to be. During the day, apart from a sandwitch bar there are no real facilities for meals. The luggage storage facility at the hotel turned […] out to be very useful on our last day after checkout since our departing flight was only later that evening, it allowed us some freedom to venture out back to the village to do last minute shopping. However and lastly, claims that there is free WiFi in the hotel is exagerrated. There is very limited and intermittent WiFi around the hotel entrance/lobby area. As soon as you venture beyond that, whether to the rooms or any other public area such as the restaurant downstairs the signal dissappears. Lesa meira

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The children play facilaties are fantastis, there is so much for them to do & the pool is great! If you can get over paper & plastic cups for the rooms & no set tables at breakfast, tired decor in the rooms, it's not a bad hotel. The location is 5mins from Disneyland & the train station on the curtesy bus & they run regularly. If your looking to keep […] costs down & kids to have as much fun as possible then this hotel is ideal. Lesa meira

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Great for families

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Good Hotel Facilities. Very Poor Rooms for price paid. Staff never look happy. Breakfast time was a scrum. Happy Hour mobbed. I would stay there again if I had to, but I certainly would be reluctant to pay out for what I did!

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Great location, great hotel and very efficient staff. Thoroughly enjoyed our trip, the shuttle service to Disneyland is regular and reliable. Only gripe.... A two euro charge per towel for swimming....meaning the pool is not 'free to use' and a crazy French rule regarding swim wear resulting in my husband not being able to join us in the pool....what […] could happen if he wore shorts instead of trunks which would be so bad?? Seeing as other guests were taking photographs on poolside and not being asked to stop, the trunks thing seemed very insignificant.... Otherwise, nothing but praise for the hotel, shame the pool stories had to mar an otherwise brilliant stay. Lesa meira

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Really enjoyed our stay. Very easy with the children and they loved the pool! Great room for a family, well thought out design. Pretty close to the Disney parks.

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My son loved the pirate ship both of them.good location.breakfast was really good.room was big.overall very happy.price was more reasonable than the disney hotels.

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Clean, comfortable hotel. Excellent for the children, lots to keep them entertained. Buffet in restaurant very good value for money and great choice of food. Would go back to this hotel again.

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Great stay here! Fantastic hotel for children lots to do pool and soft play where great!

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Great for kids. . Pool and pirate theme kids loved.Buffet food good selection

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This hotel has a great location for going to Disneyland. Not anything else. The rooms were just ok. They were clean. But the power went out one day and the TV never worked. The shuttles were unreliable and didn't even come at the times hotel staff said. The pool was only open a few hours in the morning and a few in the evening. Never got to swim. The […] free wifi was spotty and only worked 10% of the time. The food in the captains library was excellent. Breakfast was pretty good too. The staff were nice. I would probably take the kids back. They had a slide and an arcade, and play area. I just hope they could simplify their wifi process and keep the pool open during the day. Lesa meira

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Ideal base for visiting Disney with the added extras for young children (if not too tired) of the play area, swimming pool with chutes, shop etc

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Hotel was all we needed it to be, but we found the staff quite unhelpful. We were also very disappointed that the wifi did not work on any of our devices, and were brushed off when we asked for assistance regarding the matter. The room was also only ever restocked with 1 tea bag or coffee even though it was a 4 person room. Glad we spent most of our […] time at the Parks and not a lot of time in the hotel! Lesa meira

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we were very pleased with the value we got for our money. we are a family of five and the room had plenty of space for us. our kids went nuts for thebplayground and pirate ship themed pool. it was very easy to take the bus to disneyland. we would definitely stay there if we go back to disneyland

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Very pleased with the convenience to Disneyland park and the availability of the shuttle bus. Loved the whole hotel set up with the play Center and the pool. The staff were really lovely and pleasant and helpful. Only downside was that our bathroom sink was blocked

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the pool is good for children and has good slides, much better than you would expect for a hotel. The car park was busy one day. about 200 cars spaces and only about 10 free. the pillows are small and too soft. the breakfast was good with a lot of tables, so, there was never much of a queue.

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Room was not as expected - size was small and not suitable for a young family, heater only worked half the time, powdered milk, only 3 pillows provided originally for a 4 bed room, no microwave, only 1 restaurant open in whole hotel and the staff did not give us correct information as we were not told that the bus to the airport cost money our that […] you had to pre book it. Lesa meira

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You get what you pay for - would rather pay a little more in future. Swimming pool is great for kids.

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The hotel was ok but the customer service was awful the staff are horrible the halls were the rooms was stink. I wouldn't recommend this hotel to anyone .

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Great hotel for exploring Disneyland. Great for children, fab breakfast. Excellent shuttle bus service. Poor pillows, but got extra when we asked for them.

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Staff very welcoming on arrival. Explained all about the hotel and the where Shuttle bus goes from. There is a separate area for guest services which is great. The swimming pool is brilliant and open times are excellent. Breakfast was delicious and fresh.

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The toilets were extremely foul smelling, which resulted in a strong aroma of septic pervading the room. Despite our placement of the "Do Not Disturb" sign on the door, the hotel cleaning staff completely disregarded it, and entered the room, failing to adequately clean it each time.In fact,they do not clean the rooms at all. Obnoxious noises of children […] running the length of the hallways and slamming doors, disturbed us late at night throughout our stay. The heaters in the room also broke leaving us to endure the freezing cold with three kids. Lesa meira

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Faculties are good for the kids but comfort and convenience for adults isn't considered.

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We realised that this was a 3star hotel but the hotel was even more shabby than expected especially on the level 1 near swimming pool area! Highlights... Dirty under beds, pillows were inadequate in size and comfort, empty toilet rolls nor towels not changed each day despite 'please make up my room', Edge of bed dropped out and sheets not fitted well! […] Corridor leading to and outside room very messy, room also felt a bit damp in room 106 as heaters not on. This was however a handy location to visit from with good shuttle bus, cheap place to sleep in between Disney visits ( Disney which was great) but for a similar price or a bit more money we could have had a better experience...my advice is - try another hotel like Circus which is next one along... Oh and how do we know about the other hotel... we stayed there last time but thought we should try something else - wrong decision ! Lesa meira

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Basic European hotel, the rooms are no frills. Morning buffet good start to the day, not your typical American breakfast light but filling. Bring your own washcloth if you are accustomed to using one. Kids would enjoy the pool area. Shuttle service was very good.

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went for a walk at 6.30 in morning, corridors were not cleaned and stairs were dirty. personally i feel the hotel should use dress code. example 10 oclock in the morning kids over 10 years were walking about in pajamas in dining room. Adults were walking about the hotel in swim wear not covered up and no shoes on. people were taking more food out dining […] room in napkins. Lesa meira

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Good hotel that really catered very well for our young children with Large Softplay, Activity Swinmming pool (Slides/Pirate Ship) and Childrens rides. Given we were in Disneyland for best part of the day and at night, the hotel was really somewhere to chill out for a few hours and ultimately re-charge ready for the next visit to the park - the hotel […] all things well and we feel that we got value for money for what we paid and had a good custimer experience - we would most definately return to the hotel in the future. Lesa meira

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Nice, comfortable stay for 3 nights. Nice pool, decent breakfast and very convenient location if travelling by Eurostar with free shuttle bus every 15 minutes from and to Disney parks and train station.

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Kids love this hotel for the playground and pool but it is lacking in some of the basics that are fundamental - most particularly any noise proofing between rooms or rooms and corridors. If you stay when it is busy (as we did) expect to hear your neighbours, impacting on sleep quality. Amenities of the hotel such as the pool, playground and free shuttle […] to Disney and the train station are great, but the trade-off is extremely basic small rooms with poor sleep quality. On the positive side, the staff are very helpful and given that hotels in this area are very expensive its pricing is very competitive. Lesa meira

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Loved the hotel and the atmoshphere will definitely come again

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Good for families. Food variety is not very good. Nothing outstanding, though.

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I'm surprised Disney put their name on this hotel. The room was the size of a large closet, for a family of 4, we could barely move in the room. There was a tiny bathroom in which the only outlet did not work. There were no hand towels or wash clothes or soap to wash your hands! There was one restaurant that opened for breakfast and a few for dinner. […] Not much choice and very expensive. The pool was fun but they charged 2,00 euros per each towel, and you could not use the ones from your room! The staff was friendly at the front desk, but the house cleaning staff was inadequate! Not only did they not change the sheets the next day but we still did not get towels and soap we needed. It was so disappointing! They had a video game room that was outrageously expensive. They made it seem like it was a great hotel for families and it was nothing I would ever stay at again much less refer to a friend. Beware military community! Do not get caught up in the pictures online or the decent cost. You can find something better for your family!! Lesa meira

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By American standards, Hotel 6 is 10x better. This place has skinny mattresses on spring boards. Hotel's restaurants all closed except for 1. Pizza they make comes in a pile of manufactured dough with tomato paste to which full of himself cook puts cheese on top and shoves it in the oven. Stairwells dirty with pigeons droppings living there. Maintenance […] begun to drill concrete floors while we were in the room. We hear masonry bit pounding against the concrete for several hours. Lesa meira

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Overall experience was good but felt the breakfast buffet was very limited especially for vegetarian and halal options. Also very hard to get hold of drinking water for free so take bottles with you.

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We were very impressed with the swimming pool, it has water slides and a bucket that dumps water every few minutes, our children had a blast! We were in the pool twice a day! We were so happy with the bus connection to the train station and Euro Disney. We flew, but we think the Euro Star would have been just as cost effective as you have the free bus […] etc. Hotel Staff were always helpful, helping our teenager connect her phone to wifi etc. Games room was ok,as some games not working, but were fixed by the next day, air hokey a hit with our kids! Hotel has a few places to eat, but this was not cost effective for a family, and food was not the best, however the breakfast was amazing! We just had a standard room, which was fine, beds comfortable, room was small for 6 of us, but was fine for the price. Overall, I would diffidently recommend this hotel for a family! Very child friendly! Our Kids loved it! We were so happy with our choice of hotel. Lesa meira

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Very good. Everyone was very helpful. The hotel was clean and warm.

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It should rate with one or two stars not three There is no Internet ,no one help u to handling your bags , Poor breakfast and etc.

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The hotel was basic (food and rooms) and the service was disappointing with unfriendly staff and often unorganised at peak times, however the major plus point for this hotel is the swimming pool which the kids loved. If it was not for the kids facilities, I would not recommend this hotel but because of this our stay was enjoyable.

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have stayed before asa we have 3 children and saddly no other Disney hotels cater for that !!! this trip the rooms seemed tired and in need of updating etc . Also there was only 1 bar open , with only 2 staff which clearly could not cope during the evening , with long ques just to buy drinks and not many seats :((((

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This was a great hotel for families although could help with some more information. Checkin is straight forward and the directions to the room are straight forward. If you get a family room (Called a crew room) try and avoid the room near the fire exit as this was used by staff early morning and late at night and was quite noisy. We were in room 436 […] which was clean and tidy and the beds were made up every day. We had to go to reception for more tea and coffee as this wasn't topped up. Milk was powdered so we brought some up from breakfast and left it on the windowsill to keep chilled (OK in November). The pool was a little chilly and very crowded in busy periods. All in all we would stay here again but would choose a summer period rather than winter. Lesa meira

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