Viva Wyndham Fortuna Beach Resort - All Inclusive – Freeport

The room was in ok condition but the location is next to the beach and it s all inclusive.

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The hotel was ok, the beach was beautiful. The food was horrible!! They really need to rethink their food and food choices. It was obvious that they served leftover items from meal to meal. I don't think a hotel should do that. Wyndham needs to put some SERIOUS money into this location. It could be a nice place if anyone cared to fix it up.

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food is horrible. it looks that they are re-serving the food as it often appears to be the same for lunch and dinner. Dining hall servers are very unpleasant. The best thing, if not the only thing, that this resort has going for it is the beautiful expansive beach. It is by far the best that I saw there. There's no doubt that the Bahama beaches are […] beautiful with the white sand and crystal water. This place however is far removed from any activites and restaurants of the marketplace and it's costly to take a cab each time. The hotel should offer shuttle service. Lesa meira

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This is a property that "back in the day" was probably "The Place to be" it was clean, really good food, professional staff. But no bottled water in the room the only aminity was shampoo, would I go back? Yes, but now I know what to bring. Great beach!

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it was a pure pleasure to stay at this resort. the beach as incredible, we met a lot of great people over there. the only complaint goes to the italian restaurant. we had to wait for our food for almost an hour and when it arrived, it was a real disappointment. reserve a table at the oriental one instead! other than that, it was an amazing experience. […] loved the bonfire beach party! Lesa meira

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Not sure if i would recommend the hotel because they did not attend to our complaint and did not try to make things right. All the recreation was taken from the regular guests and the focus was on the spring breakers! Other guests we had met approached us as we did some and no one was happy they were not told about spring break as some of the guests […] had kids there. The D.J. they had used fowl language and disturbing remarks as parents took there kids off the beach. They were loud into the night as 1 man we met said he finally called the office at 3 a.m. to complain. Never got to use the hot tub cause it was always full with students, never got to play games cause they took them out including the bar stools. Lesa meira

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Hotel would have been OK but staff, especially the front desk, were horrible! They treated us like dirt. They were very rude and unwilling to do their job. Our pillows were missing pillow cases, and the front desk told us it wasn't their problem. Food was not very good as it sat out a lot. Haf fun despite the front desk as we avoided it all week. Watch […] out, this place gets upset with you paying customers! Lesa meira

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checked us in to an occupied room. Put us in an "upgraded room" where the front door knob fell off twice; no lock on patio door; no screen door either; air conditioner dripped water in hallway; woke up to a massive puddle; positioned trash can under the drip to catch the water. It toke 3 days to get it fixed. Apparently the upgrade was to a smoking […] building. Yuck! Phone did not work all week. Pool was cold. Beach was nice. Food was good. Only saving part of vacation was the dive center on site. My 13 old son and I took an intro dive course and went scuba diving twice. Awesome reef just minutes away. We even saw over a dozen gray sharks just a few feet away. We also snorkeled. It was awesome! Lesa meira

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Buffet restaurant was what we expected but the ala carte was disappointing, basic food very similar or the same s the buffet. Not much for activity outside of the hotel, A great Dive team and dive sites right by the hotel.

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I went with low expectations...I just wanted to relax in the sun...you can do that here; but not much else. The staff is a mixed bag...some really attentive ones (primarily those who handle specific activities...the dive team were excellent) but the rest of the staff is lazy, inattentive and generally apathetic about your experience. The food is worse […] then cafeteria food. I ate off premises just about every night. I am not exaggerating; if eating and drinking well are important to you . Do not go here. Someone else said this is not the level you would expect from a Wyndam property....believe it. Lesa meira

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Very pleased with service, location and experience! I would definitely go back to the same location and hotel in the future!

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Beautiful beach but resort in need of updates room was diappointing

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Our hotel was quite enjoyble. We found the hotel staff to be very nice and the food was good. The buffet had enough choices and food to satisfy everyone. We had a great time and would definitely come back.

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Food good location good rate about a 2.5. Maid good.

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With this hotel you get what you pay for. If you go in with that expectation you will have a good time. The rooms were nothing special, but you don't go to a place like this to sit in your room. The food was decent and the drinks were great. We snorkeled off the resort beach and saw a number of cool critters; including: an eagle ray, spotted eel, flounder, […] barracuda, spiny lobsters, and sting rays. The locals selling conch shells and marijuana on the beach below the high tide mark were a little annoying, but were usually turned around by a polite "no thank you". We walked along the beach every day. It was quite beautiful and at low tide you could walk to the east and see some cool tidal pools. If you get a chance, a trip to Lucayan national park beach and paradise cove (for snorkeling) will not disappoint. Lesa meira

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It's a nice place to go, pay one price and not worry about anything else. I do think its more suited for people who like the night life and partying. They blast loud music until 2 am every night. Alcohol is free flowing so add that to the loud music and party atmosphere, it was pretty out of control. The hotel staff is up pretty early shouting into […] a microphone for upcoming events. Very irritating when the loud party music had you up. During the day it's pretty relaxing and you can find a quiet spot. But it depends on what vacation means to you. They require reservations for two of their restaurants and everyday they were booked? So make the restaurants bigger it extend their hours. The beach is super close and really nice. Lesa meira

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many variety of foods, staff is very friendly. Shows were given by staff which were very entertaining..Restaurant food was very nice. Lots of outdoor activitities.

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The Island is beautyful , food is discusting for pig....crack walls no attention what so ever.... the only good thing is the beach, you could stay enjoy the beach and eat out....rental car $87.00 aday....best hotel in the Island is grand lucaya, also Sabor & fry fish is the best place to eat out....

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The only bad thing was too much noice, music and people drunk at night knoking the doors...

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We've done the all-inclusive in Jamaica, Dominican Repulblic, Costa Rica and of course here at Viva Fortuna but it had been years ago. We were concerned with several recent negative reviews and we were traveling with our elderly parents (who didn't want to go far thus made the Bahamas a natural choice). Boy, were we surprised! Not only was the food […] hearty, wholesome and plentiful but a variety that made each and every night something to look forward to. The bartenders without having to tip acted a if they were being rewarded with each and every well made drink. Truly the staff made our visit a very relaxing and rewarding vacation. Couple that with maid service that kept our rooms standing tall with no need to remind about anything and you have a perfect trip. The airlines have a lot to learn from Viva Fortuna. Thanks for a fabulous time. Lesa meira

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Staff tried very hard but food was very boring and flavorless, drinks were bottom shelf booze and hotel is run down overall. If you're looking for a cheap deal, it's ok but won't be returning.

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All over a nice hotel. The cleaning of the room good be improved. What they are offered in The All Inclusive program was very good, local alcoholic drinks, snacks for kids, sport equipment, and...Scuba diving center located at the hotel ground, perfect for diving. The hotel beach is clean and beautiful.

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The Hotel offers exactly what you are paying. The rooms are poor and old. Even the nicer Ocean View Rooms. In fact i booked this but got a garden view first. This is much older. After long discussions they changed it. The toilet didnt worked on 3 of 7 days. The firealarm goes on one day. Shampoo you get 2 of 7 days. Towels ? Depends on the willing of […] the room mades. When you are lucky, you get 1 bottle water for 3 in the room at the first day. The stuff in the restaurants is unfriendly, but this seems to be standard in this area. The meals are average, but enought to stay well. The activity program of the Hotel is very great and offers a lot to do, especialy for kids. We had no problems to find a place at the beach (7 people). Thats great too. The location, the beach and the water are nice. In total, as i said, it is what you are paying ! Lesa meira

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This is a fine resort hotel, with excellent international staff, pleasant public spaces, lots to do at the beach and pool, very good food buffet style, and open bar and coffee bar. They put on a great New Years Eve event. The rooms are clean and acceptable, although the bathrooms are small for more that 2 in a room.

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Overall I was extremely pleased with the whole experience at Viva Wyndham Fortuna Beach. It's not Beaches or Sandals, but for the price it's an excellent alternative for budget wary travellers looking to get away without breaking the bank, yet have the luxury of an all inclusive. Granted the alcohol is far from top shelf, yet like anything else you […] drink enough of it and you'll have a good time. The food in the restaurants that require reservations was actually very good, but book early and often. The food at the buffet was also good, and of course you can always fall back to the hamburgers, hot dogs and pizza for those not so discerning eaters. Otherwise, the staff are friendly, personable, helpful and willing to make your stay enjoyable. There are activities throughout the day and evenings to encourage guest participation, and the staff are good at encouraging guests to do so, yet they're not invasive in how they do it. The really nice thing about this resort, you feel like it's your own private resort, probably 1.5 miles east and west of the property are no other resorts, and the layout allows you as much privacy or solitude as you want. I thoroughly enjoyed my stay, and have plans to return within the next six months. Lesa meira

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Pool/Beach was the nicest part of this place besides the temp was in 60-70's windy. walking along the beach during the most sunny part of the day were the best. Food Buffet is your best bet with different verities. their Asian's style food scored a 2 from 1-5. (5being best) their Italian style scored a 3.5 their buffet score a 4 cause it has the most […] verity and the goods and bad are pool together. WIFI- SLOW/BAD - always kick you offline. Gaming options/area - a good options but the area of gaming is old which needs major updates. etc pool table/pingpong tables/moldy basketball count . worse part of gaming area are they ALL have time slots!! as if they don't have enough staff operating them so they cut everything down to opening 1.5-2.5 hr at a time. always a long line waiting... Condition and upkeep of the hotel- public area was clean and updated decently. dining area is decent Hotel Rooms (C units) OLD/Dated but clean. same goes for bathroom/shower was lack of water pressure & didn't have hot water for the first (2) days. got it fix right away. going to jamaica was cheaper and hotel is way better upkeep then this Lesa meira

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I really liked the fact that they had alot to do but the pool was very cold. At times they had nobody swimming in it.

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Nice layout of property, but hotel a little bit of rundown. Staff is very nice and helpful. Food was good and the bar was great. No fridge in our room :( The beach was very beautiful!

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The hotel was clean, the staff was extremely helpful and so friendly! I splurged for a deep tissue massage & the masseuse put me to sleep! The food in the main dining room was fine- i think breakfast was the best meal of the day. Oh on Christmas eve they had quite a nice spread and they did a wonderful job decorating for the holidays with the lights, […] candles & other festive decorations. The fitness center is rather small and a bit dated- I went running on the beach each morning so that really was a non-issue. The sunrise was breathtaking if you are lucky enough to get an oceanview room! :) Must do- Lucaya National Park- caves, and hiking trails and the beautiful beach. Port Lucaya for shopping and bargaining with the locals for trinket/souvenir stuff- also alot of different ethnic restaurants: Zorbas for Greek food is a winner. Hotel offers a variety of activites for families and kids. I thoroughly enjoyed my stay and would go back again Lesa meira

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The staff are all very friendly. The kids had a great time and there was plenty for them to do. The buildings themselves were a little rundown, but we hardly noticed and enjoyed the stay.

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Nice layout of property, but hotel not very well maintained. Staff nice and helpful enough. Food passable and ample...some good dishes but most so-so. Alcoholic beverages cheapest money can buy. $27 cab ride to casino at Lucaya---each way. $40 to and from airport. do not be late getting to airport for return flight as airline desk absolutely closes […] 1 hour before flight time---no exceptions---and you will have to wait for the next plane. At hotel, wi-fi only in lobby and rec center---and it was slow. No swim-up bar at pool. Some rooms have mini fridges and some don't. Ditto hair dryers. No treadmill in gym. Lesa meira

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The people/staff are fantastic super friendly and accomodating. The hotel is in the process of being remodeled. The Food was great. The beach was really well kept. Entertainment was indeed different and the staff did a superb job.

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Better than expected. Wasnt sure after reading reviews but the resort was nice.

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this was the first international trip I had with my girlfriend. At first we were wrongfully assigned a double bed room but after a few hours the staff was able to accomodate us in a king size bed room. There are many activities occuring at the hotel and practically you do not need to leave the premises to have something to do. Take advantange of the […] snorkeling, kayaking, dancing, games and beach walking. If you are brave enough you may try the trapeeze. When you check in make reservations for dinner, the restaurant setting and food is superior to the dinner buffet. The staff is very friendly and they would surely do their best to accomodate your needs. Overall it was a great experience Lesa meira

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This hotel has it's perks but also things it can work on. Bottom line this is a no frills resort(meaning you get what you pay for. this is no holiday inn on the beach). i love that it's secluded and a lot of the staff is very nice. and they have a great beach. i also love that it's open and airy. The not so perks are that the cleaning cannot be up to […] par. You truly reap the results of an open and airy resort. bugs everywhere. Even on the buffet style food so you have to be careful there. Lesa meira

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After reading reviews online we set our expectations accordingly, considering the cost of the stay. This helped keep things in perspective. Crowds were minimal during our October stay. The weather was nearly perfect and the water temps terrific. We lucked out and enjoyed a rain free week. Overall we enjoyed ourselves, but it was not without a few snags. […] Our first room had a few maintenance issues that came to a head our first evening. On request we were moved the following day and the second room was much better. This location was chosen by our daughter as a beach destination wedding, and this worked out very well. The only notable frustration with the wedding package was not being able to get details about the included photography, and finding out the limitations and costs after the fact. The hotel also caters to cruise excursions, which can cause a large influx of people coming in for day use of the facilities. I expected it to be worse from online reports. Going off season we did not have a problem finding a chair or shade on the beach or poolside. The food was average, but the selection was decent. The buffet dining is enclosed, but open air and sometimes did get warm. Lesa meira

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My husband and I went here for our honeymoon. We had a great time! The servers were friendly and fast! The hotel is about 15 minutes away from downtown which was great for being away from all of the people but close enough to go do other things! The beach was beautiful!

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The Staff was really freindly and courteous. There were plenty of amenities and functions to participate in. The Beach was really well kept. We will definetly return and inform our freinds and relatives.

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Lots of details are unimpressive. The food is good enough; the drinks are good enough; the hot tub is good enough (but with cracking paint). I did not go in thinking that this was the Atlantis, and it was fine. I can see how people with high standards would be disappointed. Nonetheless, I wouldn't object if my friends wanted to stay there.

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overall it was pretty good. I think the screens in the Junkaroo resturant need to be closed, there were flies getting into the food.

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We decided to stay at the Fortuna because we wanted to get married on the beach. They did a great job with everything from the Minister, pictures and flowers. It was a great time and the staff were happy to have us there. The food was plentiful and tasteful with a different varity to choose from daily. The staff thoughtout the resort was friendly and […] helpful. Plenty of other activities if you get tired of hanging at the beach. Lesa meira

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I made the mistake of booking a resort with Hotels.com. Upon arriving, I waited for 10 minutes to check-in since the only check-in agent was chatting with another employee. I was given a key to a room located about a 5 minute walk. I got lost a few times since the directions where as clear as mud. Keep left and you will see it, even if the room numbers […] weren’t displayed. I got to my room and my key didn’t work, I returned to the check-in desk. Another 5 min walk and similar wait. The receptionist didn’t apologize, just gave me a new key. I returned to “my room” and what do I find? Someone else’s luggage, shoes and personal items! They basically just gave me a key to some random room! At this point in time, I’m furious and I return to the front desk. I ask the receptionist for a manager, and my request was rejected saying that the manager would return later. At this point, another guest informed me, that while I had a bad time. He found blood residue on the bed in this room!!. I got a new key to a new room, even farther away… I get to my room and what do I find… A lovely roach on the floor (see attached picture with the resort logo)… Bathroom was full of mini-bugs… What a lovely place! Oh… the food could be described as low quality cafeteria food, lots of bugs/flies flying over the food (yes, I know we are in the Caribbean, but still!) A great place to send your enemies, actually… I wouldn’t wish such a hellish place to the worst of my enemies! Lesa meira

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We paid extra for ocean view and we did not get it when we arrived at the facility. Since the first day we reported that our shower was broken and nobody ever came to repair it. The only aspect that saved our week vacation in this hotel was the animation staff.

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The beach was absolutely gorgeous! That was the main reason for our trip. Food was fair enough. You won't go hungry. Staff was decent. Bartenders lightened up to you after you tipped them.

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Very good stay but not must have rental car or taxi in order to get to activities outside the hotel.

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