Radisson Blu Hotel, Birmingham – Birmingham

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Good, except the sauna was not working.

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The was a great hotel very close to Alexandra Theatre. Had a noisy fan that was sorted immediately. Very friendly, great hotel. Excellent.

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1st room we were given was pokey with a tiny window and spectacular view of a grey concrete wall felt clostrophobic asked for room change happy to oblige new room was excellent and staff were lovely

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Hotel is in a good location. Check in staff very pleasant and quick. Room was nice but decor a little tired but had everything you need. Great views, would have prefered to stay on a higher floor but nothing available. The view from the gym was great, bit dissapointed sauna was out of order as this was one of the attractions to the hotel. Bit of a mix […] up with breakfast as my confirmation stated it was included in the price but hotel had no record, this was finally resolved with several phone calls and trips up and down to reception and was worth it as the breakfast room was really pleasant and the food was good with a great selection. Will certainly use the hotel again. Lesa meira

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Stayed here before so know it was a pretty nice hotel. Checked in and went to room only to find the carpet in the room with a load of dirty stains and looked in desperate need of changing. Did not feel comfortable walking around bare feet, or even in my socks for that matter. Won't be staying there again

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Excellent location for local theatres. Top rate breakfast!

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the hotel met all the standards we expected. in a perfect location where everything is easy to access. we had a fantastic weekend and enjoyed the comfort of the room. definately worth the price!

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The room was clean and comfortable. The hotel is heading towards its 10th anniversary and the decor of the room we stayed in was beginning to look dated. The location is good for the theatre, bull ring and hurst street/china town. We weren't told about the car parking situation and later found out we were entitled to a discount on the local NCP. The […] room was made up for 2 singles but we had ordered a double. Rather than change our room, we had to wait awhile whilst the singles were clipped together and redressed as a double! Lesa meira

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The hotel was really nice but unfortunately the jaccuzzi was out of order and as I was there to relax I was looking forward to it but didn't find out until I got there! The mains in the bed room were all unplugged under furniture that was difficult to spot and there was no hair dryer so i had to call for one whilst trying to get ready - these are things […] I would have expected the chamber maids to have checked and put right before I arrived. Shame really. Biggest blow was at breakfast when I found a hair in my Omlette - that was breakfast over with! The hotel is conveniently located, it is a nice hotel and has large comfortable rooms but the personal touch has been missed somewhat which is a shame, but saying that, I like things to be perfect especially when I am on a break and paying to stay somewhere. Lesa meira

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only bad thing was bar area lack of choice of beers

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I booked this as a wedding gift for one of my daughters for her wedding night an was disappointed that I requested a full all in champagne flowers and chocolates none of which was supplied and had to pay £55 for champagne an never had flowers or chocolates as requested when I phones the hotel they said all of the things requested would be there but […] they wasn't Lesa meira

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I booked this hotel as a birthday treat for my partner. We very much enjoyed our stay. All the staff was so helpful and friendly and the breakfast was great. The quality of the room and bedding is very good that we went out the very next day and bought the same bedding goose down. We would love to come back again in the very near future. Thank you

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Served its purpose. Nice hotel for a nights stay in Birmingham. Went to HMV Institute to see a gig and then went shopping the following day.

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Not the best hotel i have ever stayed in but certainly not the worst.Staff very friendly. This hotel is very well located for all of Birmingham.

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there was a strong smell of sewage in the bathroom when you ran water in the sink , the view from our room was a brick wall and the beds were way too soft-not what is expected from a hotel chain such as the Radisson- avoid room 820

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A sleek well run hotel, warm and professional welcome. Typical of the Radisson, it is quite minimalist, but functional and a smooth feel throughout. The rooms are stylish, very soft comfortable beds, colourful funky rooms. A good well maintained basic gym and spa is on the top floor. The bar has a good menu, and some special deals. However, those with […] a Tastecard, will find that the Raddisson is included, which gives %50 off your bill, an excellent deal for a hotel. We noted that Emirates crews stayed here, and this Airline always choose exceptional hotels with high standards. In a central location, it is one of the most modern hotels in Bham, many looking tired and old fashioned. Lesa meira

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Lights did not work in bathroom. Overall just very mediocre hotel and would not go back

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Excellent stay would recommend

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I visited this hotel to celebrate my friends birthday.Breakfast was appalling on a Sunday it is served until 12 myself my friend and then my brother who also stayed with his partner turned up at breakfast at 11. so there was plenty of time still left for breakfast. At first there were no plates, we had to wait 5 mins for plates to be stocked up,then […] we queued for hot breakfast and there was literally nothing left, a few beans and couple of tomatoes, so we waited and waited and waited, the queue was getting bigger and bigger, but with that said a lot of people could no longer be bothered to queue. We waited for 10 minutes and nothing, so I went over to the restaurant manager and asked what was taking them so long. She replied they ar stocking up and I said we have been waiting for 10 minutes now. So she went to find out what was going on. After this the so called chef popped out and replenished just the beans,and I asked how much longer everything else would be, she said not long, I explained we have been waiting for over 10 minutes, and she said that she was told everybody has been down for breakfast, I said we'll surely you have a list of who has and hasn't had breakfast, and she said yes and this is why they were told breakfast had finished. We waited a further 10 or so minutes for everything to be replenished. It was ridiculous, I have stayed at many hotels and I have never known anything like this. It was appalling and so disorganised. Lesa meira

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the hotel is nicely presented, the room is spacious and so is the bathroom. The breakfast was also really nice and served in a lovely dining area. However, all of this is spoiled by the ridiculous parking charge. You are directed to the next door NCP car park which costs £16 per night and you have a 5 min walk with your luggage. So, great hotel if you […] come by train! Lesa meira

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Very good location. Close to the train station (New Street). Close to the Bullring shopping experience. Close to China town if you want to go for a meal there.

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We came with a bunch of friends for an overnight stay & theatre visit. Staff very friendly & courteous, rooms spacious, clean and warm. Breakfast was lovely ... a real treat. Thank you

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The Radisson is a spectacular looking building on the Birmingham skyline with an entrance lobby to match. The double room we had was comfortable enough with the expected facilities but I thought this hotel lacked the little extra service you would expect for the price. For example, no complimentary bottled water, everything in the mini-bar (that wasn't […] working and warm!) was chargeable at extortionate rates. Something not right about the air conditioning too as we both woke up feeling desiccated! Breakfast was a buffet to suit all requirements although the scrambled eggs we had seemed more resemblant of rice pudding! Lesa meira

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The hotel was well presented and in a good location for the centre of Birmingham. The only negative aspect is the parking, in local NCP in a back street around the corner ( not ideal for someone on their own!)

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pleasant experience and friendly staff , good gym and sauna

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Great hotel with an amazing view. It was my partners birthday and the hotel upgraded us to business class with some complimentary raspberries and meringues which made it really special. The view was incredible and it was a great location.

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The hotel is ideal for New Street Station, right in the centre of Birmingham. The staff were fantastic throughout my stay from check-in to check out. It was a Sunday night and the restaurant was closed so I ate in the bar but the food was great, and well priced. The room was a good size, with funky 70's decor, comfortable bed and a decent sized desk […] with lots of plugs, ideal for catching up on some work. The breakfast was good, with a wide selection. The service was a bit erratic, but still better than some hotels I have stayed in. Lesa meira

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we have stopped at this hotel several times, it has always been clean, the staff friendly and the room as always, soooo comfortable. Good location we stay here when we go to the theatre so the position is good.

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Main attraction of this hotel is it's location and free wifi. Staff are good at customer service but the hotel itself looks a bit tired in places and food is average for the prices charged. Have had better breakfasts elsewhere; choice was fine but hot food not warm enough, tea not warm enough and yoghurt tasted like a supermarket basics sugary syrup. […] Bed and pillows very comfortable. Would stay again at discounted rates, but not the usual full rates. Lesa meira

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Good hotel. Conveniently situated. Close to main line railway

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The staff were very helpful and attentive.

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Only one night stay... But a very luxurious stay and great location

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Good position. Good hotel. Good breakfast. Helpful staff

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Staff very helpful and freindly. Breakfast could do with being hot! A great place to stay, room very nice, clean and spacious. Having stayed in the Holiday Inn on our last visit, this wins by a mile.

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Lovely welcoming hotel. Close to shops, bars, station etc. Helpful staff. Didn't eat there, but food being served to others looked delicious. Room spacious with the biggest most comfortable bed we'ver ever slept in!! Oh and a loaded mini bar!! Recommend!

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Stayed at this hotel on a friday night arrived at the hotel around 8pm was very slow checking had to wait over 20 mins. Once checked in room was very cold and trying to get the air con to work was a mission but it blew out look warm air after a while. Booked a King size room but got a room with two single beds joined together very uncomfortable Noise […] house keeping in the morning checking out took over 30mins just people at reception very slow Over all poor standard for a 4 star hotel stayed in 3 star hotels which have been far better Lesa meira

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Terrible breakfast in the room - far too much food and not very nice (very cheap sausages, very salty bacon, coffee was barely warm). Usually stay at the Hyatt, tried the Radisson for a change - disappointed (the Hyatt is much nicer all round)

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very relaxing and comfortable, very helpful staff. Very good location.

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Great looking, clean hotel with very helpful staff. The room service is not 24hrs as stated, we tried to get chips at around midnight and got the impression we were being troublesome!

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sTAFF VERY HELPFUL IF A LITTLE HARD TO UNDERSTAND.HAD BOOKED BUSINESS CLASS SMOKING ROOM, WHICH WE DIDNT GET BUT THANKFULLY RECEPTION SORTED THAT OUT FOR US AFTER WAITING 3 HRS TO BE MOVED.

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i was delighted as I arrived from the NCP car park at the back of the hotel that some of the staff there saw I was looking for the entrance, rather than having to trek all the way around to the front & they kindly brought me in "through the back entrance", which they explained. This was clean & tidy (very impressive) & direct. Excellent service & welcome […] on reception. Prompt attention early evening by room service calling if we needed turn down service &/or a bottle of water. Superb attention in the lobby bar when we arrived back late & had some drinks there. Great service am at breakfast, which was also "top notch". I travel a lot around the world & stay in many different hotels. My brother recommended this to me & he was right. Really made our 1 night in Birmingham very special. Thank you to the manager & all the team - WELL DONE! If you could just do something with the NCP / local council to tidy up the area between hotel & car park( & inside) it would be magic. Lesa meira

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Very pleased with the stay. Staff, service, breakfast, room layout and style were superb. Only problem I found was that the room was quite dusty. I assume the hotel would have been happy to correct this by cleaning the room again had I asked but it was notto much of a problem. The overal stay was excellent. We stayed in business class and will be coming […] back. Lesa meira

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The hotel rooms need a refurb (especially the carpet!). The room service was great but the reception staff were rude whilst checking out.

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