Steigenberger Alpenhotel and Spa – Saanen

I found the location of the hotel perfect for people like us who planned to ski in Shonried often during our stay. The staff is friendly and multilingual, the self parking very convenient, the facilities and decoration of the hotel very nice; modern, practical and yet with style and local special decorative elements and warm ambiance. We did not have […] time to go to the Spa, but noticed it is very appreciated by others, as well as the indoor swimming pool. The view from the room was amazing. Breakfast buffet was complete and high quality (and until 11 am!!!) It had all the details we appreciate in a hotel. The complementary water of the first day, bathrobe and slippers, and cookie over the pillow was greatly appreciated. Big hotel but full of details as if it were small. Lesa meira

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this is an interesting one, as there are some pros and cons for the steigenberger. I booked a 4 night stay and called to arrange an extra night for a day earlier, which I was assured that it was all arranged on the phone. On arrival, reception was not aware, but was helpful and organised a room. Oppoesed to our booking confirmation, we only had a blocked […] view of the mountain, so we had to arrange a change of the room the day after. The hotel is dated in certain areas, i.e. rooms, breakfast restaurant, doorways etc, the sauna, pool areas however are very modern and great. During our stay, most of the team were very helpful, but sometimes surprisingly unaware of what service would be expected. Instead of organising a missing room service menue for our room, I was sent around the hotel to organise a restaurant menu myself. Go figure..., I thought and trodded off. Other unexpected hiccups were that the room service left our room door open, essentials weren't refilled etc. All normal standards you'd expect from a brand like the Steigenberger. Lesa meira

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The Steinberger Hotel is amazing and the staff is terrific. The events over the holiday season created wonderful memories. Everything the staff did made the trip enjoyable. On Christmas Eve, the hotel arranged for a traditional outdoor event with local foods and spirits. Enjoying the special event while viewing the mountains was a moving experience. […] We would highly recommend this hotel. Lesa meira

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We stayed at the Steigenberger in Saanen over New Years 2011/12. The staff was incredibly friendly and very helpful. The location is perfect, 7 minutes drive to the center of Gstaad, and 10 minutes to the best ski areas. The New Years dinner was very good, and the entertainment during dinner was fun.

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Very nice hotel where all your needs are anticipated! If you want a family activity holiday you could not do better - the whole region, as well as the hotel, is just geared up for it. Very helpful, friendly staff - it just gets it right.

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Ósvikin umsögn gests á Hotels.com

Très bon hôtel, bonnes infrastructures ( Spa et piscine impeccable) Chambres un peu vieillottes pour un 4 étoiles. Petit déjeuner buffet très complet et de qualité. Personnel sympathique. Bon séjour dans l'ensemble.

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bonne

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Excelente, acima das expectativas.

Ósvikin umsögn gests á Hotels.com

Maravilhosa. O hotel é excelente, com serviços impecaveis em uma vila muito charmosa. Recomendo a quem por acaso esteja em duvidas.

Ósvikin umsögn gests á Hotels.com

L'entrée matière a été négative car nous avons attendu plus de 45 minutes pour avoir accès à la chambre. Par contre nous avons pu patienter au bar avec l'apéritif d'accueil et une petite attention pour le retard. Le personnel très accueillant mais dommage que pas grand monde ne parlais le français. Ce qui nous a valu des problèmes de compréhension et […] de réservation mal programmée. Le restaurant du rez n'est pas à recommander (attente, mauvaise cuisson et qualité des produits, bof) Sinon l'endroit est magnifique, tranquille, SPA piscine extra et petites attentions aux chalet. Bon séjour malgré ces quelques petits soucis Lesa meira

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superbe buffet de petit dejeuner spa et piscine fabuleux personnel tres chaleureux

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Chambres très bruyantes si elle est sous le restaurant ( protections auditives nécessaires pour dormir ), décoration un peu vieillotte et lit de qualité moyenne. En revanche, piscine assez grande et petit SPA bien entretenu.

Ósvikin umsögn gests á Hotels.com

Prima hotel - heel vriendelijke staf. Goede faciliteiten, waaronder prachtig zwembad en spa (met name ook voor kinderen). In het hotel is een skiverhuur. Helaas geen ski-in / ski-out, maar ca. 5 minuten met de auto naar Schoenried (liften, skischool etc). Leuke pistes in mooie omgeving.

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Zimmer trotz telefonischer Rückfrage und Voranmeldung um 15 Uhr - nicht bezugsfertig, 30 Min. Wartezeit - nur für 1 Person vorbereitet - Unterwäsche des Vorgastes hinter Vorhang und scheinbar nicht gesaugt - vorreservieter Wasserkocher vergessen Zimmer wurde immer erst am Nachmittag aufgeräumt Schwimmbad und Wellnessbereich sehr "lebhaft" Haus ist […] renovierungsbedürftig, man sieht ihm seine 30 Jahre an ..... Lesa meira

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Un hôtel très accueillant dans un cadre splendide. Le service est parfait, les chambres spacieuses et confortable dans un style traditionnel des montagnes suisses. La vue depuis le balcon était à couper le souffle. Et une mention spéciale au petit déjeuner qui était absolument exceptionnel. Nous vous les recommandons chaudement !

Ósvikin umsögn gests á Hotels.com

Très joli hotel dans les parties renovés, mais malheureusement une partie des chambres sont encore d'un style montagnard de mauvais goût. Dans le spa, très joli sauna chaud avec vue, mais hamman manquant de lumière et petit. Jolie piscine intérieure. Service très bien à la réception mais déplorable dans les restaurants. Décoration du restaurant principal […] vieillotte. Lesa meira

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