Crowne Plaza Tel Aviv City Center – Tel Aviv

Just to forget !

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Everything we great - except if you have a car, the parking situation is not good.

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This is really the best location for a hotel in Tel Aviv unless you just want to stay by the beach all day. It is located next to the main shopping mall in Tel Aviv that also has its own train station that brings you straight from the airport. Very nice hotel with great views. Had a great time, wish I could have stayed longer.

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I recommend this hotel. Very good indeed if you're on a business trip.

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Overall great hotel......the staff was professional although there was one young front desk member that could have been more friendly. The breakfast for only $10 is AWESOME!!!!!! The room had an amazing bathroom with a huge window. This hotel easily would go for $600/night in Manhattan.

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Hotel location for work people is great and rooms ate nice. But services have some issues. We stayed 6 nights and everyday for breakfast their services were awful. We had to keep asking for coffee, cutlery etc. When we needed concierge help we repeatedly called from the room but got no answer. When we went down to ask for something (like a bus shuttle) […] they asked why we didn't call and told us it had to be booked beforehand! Rubbish. Anyway we insisted for what we wanted but seriously 5* service? I think not! The hotel is lovely but they really need to learn a bit about how to service a customer and pay attention rather than stand around or blame the customers! Lesa meira

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Upside: great central location, access to all necessities in adjoining mall, bumped us up from a deluxe king to a studio corner room, very comfortable and spacious room with views in two directions. Downside: maddening parking without adequate signage, windows were so dirty could not really appreciate the views.

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Internet does not work constantly. Free or not. Aggravating. The hotel does not have its own parking and if you need to go in and out from the public parking with the car then the cost for parking is unusual high. Not convenient, not easy, not secure, not what i was told. Breakfast is fine, unless you also want coffee. The TV in the room is great for […] german, french, turkish, arabic, hebrew programs. No CNN. I am puzzled by the glass door from the toilet to the apartment. Lesa meira

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Very attractive, spacious and well equipped room. Bath with tub and stall shower. Multiple outlets at charging station at desk. Excellent breakfast buffet in an attractive setting on the 11th fl. Staff very helpful. Only quibble, no drawer space for clothes. Some closet shelves and plenty of hanging area. This is a set up we encountered in other high-end […] hotel in the Middle East. It still worked out fine and we would definitely recommend the hotel and would stay there again on or next trip to Tel; Aviv. Lesa meira

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It was a short stay but it was a great hotel.

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I enjoyed my stay very much. Hotel staff was very helpful, rooms look very modern and stylish, breakfast was great. Had a few minor issues which I didn't like, although I definetely recommend the hotel.

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Hotel close to train station. In same complex as the mall and convenience store. Taxis always available. Staff friendly and polite. Nicely decorated and clean rooms. EXCELLENT breakfast during the week. Hotel allowed us to use Business Lounge at no cost to print boarding passes. Hotel had entertainment in the evening but did ended early enough to not […] disturb sleep. Tour buses will pick up and drop off at hotel. Close to other restaurants and bus stops. Lesa meira

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Service was poor - clicking sounds from a/c vents went unaddressed. Fan knob in bathroom was non-functional. Waited 20 minutes for the Concierge who never showed

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Lovely hotel with large rooms, great breakfast. Easy to reach from the airport via the train or taxi.

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Very nice room in very convenient location. Hotel has every thing that you will need close to the main road. If you are not a tourist, this is a perfect location. The only complaint that I can come up with is if you are american, the coffee at breakfast is not hot enough. All good.

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This was a really disappointing hotel stay. The staff at the front desk was rude, and the concierge was even worse. Seriously, the concierge was the least helpful, most condescending I have ever encountered. I was there during the Jewish holidays, and the hotel had ZERO information about what was open within walking distance of the hotel. This was at […] a time when the hotel room service menu was limited because of the holiday, and the hotel restaurant was only offering a 280 NIS ($70) buffet that was average at best. There were cafes open within a 15-20 minute walk- they should have been able to provide me with this information, but instead, I just walked until I found something my second night (was NOT going to have that expensive buffet again!). They advertise a shuttle to the beach, but the shuttle only ran every 2 HOURS-- keep in mind, NOTHING ELSE was open in Tel Aviv but the beach. That shuttle should have run hourly or more frequently. That said, the breakfast was nice and the room was clean enough. But neither of those are enough to ever make me stay there again or recommend it to someone else. Lesa meira

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Great for business visit. Very comfortable room with loads of space and modern decor was welcoming.

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Great place, very nice room, outstanding view...but we wanted to sleep since this was one of the last nights of our trip. Problem was, although we were several floors below the lounge, we could hear every lyric, thump of the bass, twang of the guitar. They offered to move us to the other tower, but we'd already settled in, unpacked, undressed, and gone […] to bed when the first act started into its set. Too hard to change rooms, just had to bury my head under the pillow and deal with it... Oh yes. The well informed front desk said the musical act was "classical." I guess to the current generation of listeners, jazz / rock fusion is classical. Lesa meira

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Yes, we would recommend this hotel because the facilities were excellent, but the staff was consistently sour and unfriendly and we were there for 4 days. We are extremely fun-loving and friendly people and it was a challenge to get these folks behind the desk to crack a smile! Great facilities - very expensive and poor customer service - especially […] for the price!!! Lesa meira

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The rooms have a modern retro look, but probably the best service and quality in the country. It is about 10 - 15 minutes from the airport and from the beach. Also used the massage therapist. Nice. Only negative aspect was the price tag for the room.

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Hotel is terrific - great rooms, wifi, nice bathroom, well appointed. Downside is location, close to highway and attached to a mall, but not in a neighborhood where you can easily walk to restaurants or other attractions. Also no outdoor space to enjoy.

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this was a great stop. everything was great! the only bad thing was i forgot my number so i could not get credit for the stay.

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we moved from the Herods hotel in Gordon street after 3 nights of stay. we wished we would have stayed for the whole while in that hotel. the room was nice the staff was nice and helpful. the only downfall from my side was the parking which came to be quiet expensive... even though the hotel is offering 50% discount. The location is not as attractive […] as Gordon street (the beach) but for who wants a locations that is close to everything - right in the center of TA - this is the hotel for you! I recommend this hotel for others!!! Lesa meira

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Great location, if you are not looking for proximity to the beach area. The rooms are very nice, comfortable and with amazing views of Tel Aviv. Our experience with the staff of the hotel was quite disappointing, for a Crowne Plaza. Some of the employees at the front desk were polite, although, it was noticeable that they were really making an effort. […] Others were just rude! Besides, don't expect them to help you much with directions...I also got, twice, wake up calls that I didn't request...and they asked me if "I was sure that I didn't ask for it"...really...! Room service was a surprise in itself. Don't believe the menu, you will not get exactly what you ask for. BUT, the food is good! Room service staff has limited knowledge of English, it's quite difficult to place an order. We ordered 2 plates of 4 mini hamburgers, instead we got 2 gigantic burgers, when we asked about the mini burgers, they kept saying that they were only charging us for 2, but we expected 4 "mini" burgers,price was the same anyhow. Could've ordered only 1 plate, was too big. With the previous experience, another night, we ordered 1 tuna sandwich,they kept asking if we wanted all the sandwiches with tuna, I thought I was ordering only 1, they said they were 4 little,doesn't say it the menu. Got 4 normal size sandwiches! Chips of salad? Salad, no, they didn't have. Ok, chips then,got salad (?) Overall is a great hotel. But they have to simplify the parking process and the Staff has to soften up a lot! Lesa meira

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professional, friendly staff, clean, moden rooms. All and all excellent place to stay.

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Stayed here for 1 night, on business. Great hotel, only 4 years old, big spacious room with modern bathroom. Free internet and great hotel amenities. There is a free shuttle between both their hotels, which is needed as there isn't much around this hotel, not for the tourist.

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I usually prefer to stay at small hotels that are a bit off the track. So my expectations were low when I checked into the Crowne hotel. Big rooms and pillows, lots of counter space in the bathroom with a real bathtub separate from the shower. Large closets and free Internet. There is a full gym on the tenth floor with a spa and pool and the hotel […] itself sits in a mall with several shops around. The views from this hotel are amazing since it is one of the tallest buildings in Tel Aviv. Security is tight as it is everywhere in Israel but the staff is very friendly and speak good enough English even though some are shy to do so. The breakfast buffet is a real buffet with a chef making what you want to order as well as an array of of breakfast foods like salmon, yogurt, fresh fruits and vegetables. I was there for business and if I go back, I would stay at the Crowne plaza again. For what you get, the place is clean, comfortable and well priced. Lesa meira

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We had a good stay. The location is great, and the room was beautiful. Only downsize was the fact that you can't open at all the room's windows...

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Good hotel - beware thjough that the pool and fitness club are only open to over 18 years old - if you have young children this is a major drawback

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Although my wife and I only spent 3 nights at this hotel and it was for leisure, the hotel is well situated for the business traveller.......only a short cab ride to the city centre, 20 mins from the airport and situated right on the Ayalon freeway. It boasts a huge Holmes Place Gym with a small indoor pool. The staff were very helpful and attentive […] and the rooms were very clean, modern and comfortable and although our room overlooked the Ayalon freeway, it was totally quiet. Directly outside the hotel is a huge shopping mall, great if you like shopping or need something urgent or just fancy a coffee. Only slight criticism is that it had no outdoor pool or sun deck........very useful in the hot Israeli summers in TA Lesa meira

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This location is not for everyone. The bad thing - it's not on the beach like many others (but they do have a free shuttle bus to take you there and back). HOWEVER - the great thing is it's attached to the Azraeli shopping mall AND it's right on the Ayalon Highway - the main north-south artery of Tel Aviv which is awesome for those using TA as a base […] to travel either around the area or the country. Room, food, staff were great! Also has an incredible workout area. Lesa meira

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This Hotel is close to everything. Shopping, Museums and Nightlife. All tours can be arranged from the Hotel. Top class!!!

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Pros: Easy expedited check-in, great room, nice view, convenient location, close to attractions, shuttle to the Mediterranean beach, money exchange at the admission counter, food court and shopping mall near by. Cons: Expensive internet with daily rates only

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After a long flight, this was exactly where we needed to land. Service is more than accommodating and extraordinarily helpful. The hotel itself is quite modern but clean and warm. I would certainly stay there again if in Tel Aviv.

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Great hotel, everything we expected and more for a great price, would absolutely return.

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Very nice hotel, but more for the business traveler than one who is looking for a vacation since it is downtown and not on the beach, has views of high rises and traffic, they do have a shuttle to the beach which is great. Very clean rooms. Great value.

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Very luxurious for price. Great hot tub after long flight from NY and lovely pool/ gym facility great. Busy location but central to everything

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The hotels name is confusing. Yes, it IS located beside one of the main railway stations and it is IS located beside a major shopping mall, but City Centre it is NOT! The city centre is a decent walk, bus ride or taxi drive away. Getting into the hotel from the station is convoluted. You go into the shopping mall at first floor level, go down to ground […] floor, OUT of the building and try to find the entrance. Clearly marked it is not! This hotel is designed for people arriving by taxi or car Having said that it is full of distinctive features - very well apponted and lifts that you control from outside the lift. How nice to have some free water and chocolates But the lovely staff are a joy - and if you have ever been to Israel you will know how rare that is! So the service alone makes it worth going to this hotel and putting up with the location disadvantages. Lesa meira

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Close to all transportation you can shop at the mall and supermarket and enjoy the gym with a great pool

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We found the hotel extremely comfortable and relaxing, very quiet in terms ofother hotel guests and road noise, despite it being along side a shopping centre and 2 busy roads. couldnt fault it.

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