Baan Yamu Residences – Phuket

Absolutely gorgeous ... the rooms are beautiful (we had a two bedroom, two storey apartment). The hotel has one awards for the designs and you can clearly see why they have won. The pool was the main attraction. It is just like a postcard picture! Large pool and not at all crowded. The staff were lovely, the food was also good (reasonably priced for […] a hotel) and the cocktails we very much enjoyed! The resort is perfect if you want a relaxing holiday. You can do day trips to Surin Beach and Patong. Lastly the spa at the resort s also worth a visit or two (it is also reasonaly priced). We will def. be holidaying here again. Lesa meira

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I booked my reservations for the next day which was Chinese New Year. In other words, almost every hotel/resort in Phuket was booked full. The resort far exceeded our expectations. First off, it's quiet-very quiet. The pool is huge. The resort upgraded us for free to a penthouse suite: 2 bedrooms, 2 baths, a full kitchen, a jacuzzi patio. The suite […] must have been about 1500 square feet. Simply beautiful. The resort is not on the beach, but we didn't care. You can walk 2 minutes to a pier and hire a long tale boat to take you to a couple of small islands about a 15 minute boat ride away. We hope to make Club Yamu an annual tradition. Quiet, Quiet, and more Quiet. If you want action, then stay away. This is not your place. But if you want peace and quiet at a small, modern resort then this is it. The staff was very pleasant. Lesa meira

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Chambre de 150 m2 avec cuisine sale a manger et salon en duplex avec 2 chambre en haut. Piscine de 75 metre de long pour 10 client . Hotel tres calme pour ce reposser ;Pas de plage.

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酒店的服务非常好，餐厅的食物也很丰富，无论是联排公寓还是独栋别墅都都给人高档社区的感觉，室内装修非常现代，个人很喜欢。只是地理位置比较偏僻，离市区和海滩有一段距离，不过酒店有专车可以送到Surin海滩的Twinpalms酒店去享受那里的沙滩和阳光，总体感觉还是很不错的。

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部屋は日本人には大きい感じがしますが、デザインを含めてよいと思います。 チェックインした部屋の空調が効かず、クレームを出して部屋を変えてほしいと訴えると、なかなか受け入れてもらえず。最終的に1時間ほど交渉してようやくOK。 フロントから一番遠い部屋でしたが、夜10時ごろアイスを頼むと、人が居ないから取りに来てほしいとのこと。 　結局、これ以上のトラブルは面倒だと思い取りに行きました。。。 ハードは立派ですが、ソフト面は今まで宿泊したホテルの中ではかなり悪いと思います。 　翌日フロントで対応してくれた女性は、かなり気の利く方でした。。。 　スタッフそれぞれの対応で、ホテルへの印象はかなり変わってしまいますね。

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