ibis Cancun Centro – Cancun

Rooms very small. Suitable for quick stopover stay, before departing Cancun. They need to install an ATM in the lobby for tourists!

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I was surprised there was no ATM machine for visitors to get the local currency. You had to take a cab or walk 1/2 mile to the shopping center to get money.

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This hotel was very clean, new, very basic. Comfortable place to rest, perfect if you plan day-long excursions. Great location. Affordable!

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Clean new great rate. Nice people easy to get around.

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You need pesos to stay at this hotel. They will not change for nothing and dont care.

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clean room very friendly staff but could use better pillows but it would be nice to have softer beds. very clean sheets

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When this hotel is under 70$ usd it a deal. Howeve, the rooms are too small. It's perfect for a single person but for a couple it's too small. The view is nice at the upper floors. If you have no choice stay here. If you have a choice choose elsewhere. Not that this Hotel did anything wrong. Just it's not for me.

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The small room was adequate for overnight stay on way to Merida. The staff was young and inexperienced but made every effort to please. The fact the ado bus stopped at hotel was very useful. There was a large mall close by but crossing 5 lanes was scary. A taxi is necessary. There is not much to do or see in the area. I would stay again

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The hotel is nice and in a good location if you want to be between town, airport and the beach. The negative is the rooms are SUPER SMALL. The beds were twin beds. Not good for a family vacation but ok for one person there on business or passing through. Service was not great either.

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hotel is nice clean and modern only issue is rooms are super small size of a match box size

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When we checked-in late afternoon and entered our room, it was already occupied. We went back to the frontdesk for another room. The second room given to us was also occupied. This is a huge security breach, so I tried to escalate the problem. I don't speak Spanish but the other staff members seemed amused. This time, they checked the room prior to […] giving it to us. On my first shower, the water pressure was low and slowly decreased to a complete stop. This was restored minutes later. Then, I realized the drain was clogged. Another annoyance was the duvet had stains. The positives are that our room was very quiet. (We probably had the quietest room - end of hall, top floor.) And the location was fairly convenient. ADO airport bus stop right at the hotel. Supermarket next door. Huge shopping mall across the street. Main bus terminal and downtown just a 5-minute bus ride away. Lesa meira

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Excellent accomodations, very elegant 1 bedroom suite (fully applianced with utensils) very friendly staff. Great kids club. Good entertainment programs every night. Beautiful beach (not crowded at all). Excellent service from staff (very friendly and courteous).

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Everything was as promised, WiFi was really good. Good value of money

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GREAT HOTEL EVERY THING ABOUT THIS HOTEL IS WHAT I WAS LOOKING FOR BUT THE ONE PROBLEM IS THE SMALL BATHROOM AND SMALL ROOM. THE ROOM IS EVEN COLD WHEN I HAVE THE A/C TURN OFF SO I THINK ITS A CENTRALIZE A/C SYSTEM FOR THIS HOTEL.

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Excellent location, excellent hotel, good value for money. When I am in Cancun for one night on business, this hotel is my favourite choice.

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Room and beds were so small there wasnt any room for our luggage. We put in in the bathroom so we could close the door.

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I really liked this hotel. I needed an inexpensive hotel to stay in while waiting to go to Playa Del Carmen the following morning. It was super clean, and the customer service was great. Although their english was minimal, they tried their best to answer all questions I had. Their is a shuttle bus next to the hotel that will take you to the airport […] for $15 pesos. Also, there's a lovely eatery across the way. Italian cuisine, with a woodfire oven to bake pizzas!!! Lesa meira

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Rooms and bathroom, too small.....

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Þessi gestur skildi ekki eftir umsögn.

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Brand new hotel, well located and friendly staff. The good: Internet in the room, supermarket very close, great breakfast for an extra 75 MXP. PCs with internet available in the lobby free of charge. The bad: Small rooms, especially the shower and the toilet. It gets dirty very easily. No cash point.

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Þessi gestur skildi ekki eftir umsögn.

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The hotel looks great, it placed at the centro of cancun But one thing really disappoint me a lot is the most most important thing for me which is cleanliness of the room that was not cleaned at all, but that was my room I don't know about other rooms. Other parts its ok , nice location, facilities etc.

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I know that your rates are low but having a decent pillow would be a minimum. Not being able to make a local phone call from the room is completely ridiculous. No bottled water in your rooms in your country is unthinkable. I had to cough to get the attention of someone at the front desk because she was reading her email or updating her facebook. And […] most of them, not all, seem to be bored or do not like their jobs. But nice location if you have to go to the Galenia hospital during 12 days. Lesa meira

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Everything you need for an overnight stay. Shopping plaza across road, supermarket next door.

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We only spent one night there on our way to Tulum, and for our purposes it was OK but I wouldnt recommend it for a longer stay: location is really unappealing. We arrived at midnight and the room they gave us had not been cleaned, although this was quickly resolved. Computers at the webcorner did not connect to The internet

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The bed individual bed is too small, but the price its ok

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This is a "no nonsense" hotel, located in downtown Cancun, which is quite a distance from the Hotel Zone. If you are looking for an inexpensive, quality hotel for a brief stay, then I would recommend this hotel. The hotel elevators can't be used without a valid electronic room key, which you have to insert into the elevator electronic panel. You need […] to go either go up or down the elevator. I can't give any info on the restaurant because I didn't eat there. Checking in and out was a "breeze". Lesa meira

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Great value and away from the crowds. Although it located walking distance from a huge mall with cinemas and several restaurants, it is better suit for those with a car since it is away from the beach. Otherwise, the only other consideration is to know that the room is a bit small. Overall, an excellent choice for quality, cleanliness, and service.

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Feels like a very clean and modern youth hostel which I stayed in when I was in my early 20's For a little more money you can get a lot better comfort in the same area.

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location was great, staff spoke english, no poolm BUT THE ROOM WAS EXTREMELY SMALL

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The hotel is away from the beach and most tours to Chichen Itza or other ruins don't pick up from this hotel. It does have a car rental, and tour agency near the lobby for arranging airport shuttles or tours. We could easily buy food from the supermarket, restaurant near the lobby, or from the nearby Las Americas mall. Ideal cheap accomodation, especially […] if you rent a car. Lesa meira

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Hotel was very nice, clean, and urbanish. The hotel room was small but served it's function. We only stayed there overnight. My only concern was that when we took a shower the entire room became a steam room making the floors wet and slippery. There was not a vent in the room or restroom. Ventilation is badly needed and due to being a high rise building […] we could not open the window (which was also foggy) Otherwise bed was comfortable. I love the fact that they are eco-friendly. Lesa meira

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Its great if you go to Cancun for business, its not the fancy hotel at the "cool" zone of hotels buy its really clean , the space its very efficient and has a great supermarket in the same building. And an ADO stop (same building too) that can take you back and forward to the airport.

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Great location for downtown business, very clean and a walking distance of the mall, I find it really good and within reasonable prices in food and extra services

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the hotel is new , October 2011. It is in the Accor chain, a French company operating world-wide ( >Motel 6 is also in Accor). Ibis is the same format everywhere, very European. The rooms are quiet, with double pane noise isolating windows (they do not open, so AC is always needed). The location is great, in an upscale neighborhood, right across from […] the large mall Las Americas. Attention: there are no crosswalks to the mall on the very busy streets, which are a major intersection. The safest way to and from the mall is by taxi. The fitness center is .5 km up the street - the cross street can be crossed behind the hotel to the sidewalk in front of the small jungle on that side. As you walk by those trees, going north, you will see lots of iquanas next to the sidewalk or underneath it. They will run away, but they are right there and you will be startled by them. The club is Sport City. A copy of your passport is needed to prove you are a tourist. Cost is US$15 for the whole day. Sport City is the perfect gym and has a great indoor lap pool. (bring a swim cap or buy one there). Locker, towels included - you need rubber - flip flops sandals for the showers. Lesa meira

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The key room never worked and the staff wasn't very polite. The beds are really small.They don't have lunch. Breakfast until 10:00 am and no room service.

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to be fair the price was right and I did not consider checking into a different hotel during my 5 day stay. this is a new building and the rooms are new, they are also very small. there are three elevators but only one works and the stairs are not for non-emergency use. So be prepared to wait a long time for your elevator. the reataurant provides […] an inexpensive breakfast buffet but we ate there only once and decided to eat better elsewhere, not bad, just no selection. This is a well located, clean and inexpensive hotel good value for the money but it makes you appreciate the more expensive hotels with ambiance and little extras when you are on vacation. cheap and clean but two stars is all this one earns.... Lesa meira

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Hotel as a very peculiar style. Just the basics. Very convenient location for business or just for connection. Excellent service and good buffet breakfast.

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very clean, elegant design. It's only a hotel, not a resort. so no pool and it's not close to the beach. But it's a great hotel.

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THE ROOM WAS TOO SMALL, FOR 2 BEDS, THE BEDS WERE NOT COMFORTABLE HAD A PLASTIC COVER ON THE MATTRESS THAT WAS LOUD WHEN YOU TURNED OVER,

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Prons: - Location (the hotel is conjveniently located opposite a big shopping mall) - Very cheap - New hotel Cons: - Location (in case you are travelling for leisure and want to be close to the hotel area, this hotel is about 10 minutes away of the hotel area (by taxi). In case you are travelling for business purposes, this hotel might be in an ideal […] location) - Very limited english speaker staff - sometimes it was very difficult to communicate with front desk because they didn't speak good english. - Room service was really poor - we booked a double occupacy room and we were left with only one towel for a couple of days, until we asked for another one before cleaner understand that she needed to leave two towels in the room after cleaning. Also there was no trush bin anywhere in the room. - 24 Hour snack bar - this contains only limited number of snacks, list of which can be found in our room and everywhere in the hotel only in spanish (no english tranlation). One night we ordered a club sandwich without bacon and not only the sanwich came with bacon, but also the staff looked like bored to get it done. - Currency - this hotel was the only place in the whole cancun not to accept dollars. Even taxi drivers accepted dollars but this hotel only accept mexican pesos which sometimes was very inconvenient. - Room space was very limited. Lesa meira

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Wifi not working in my room 817 or at the lobby for IPad. Receptionist very helpful but unable to fix problem.

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This hotel is the best choice for someone who does not want to stay in the hotel zone.

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Buena

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Puedo asegurar que es lo mejor que hay en relacion precio-calidad, sirve para una escapada de fin de semana en sus 2 modalidades: 1. Solo para llegar a dormir y salir con tu pareja a playa, discos, excursiones etc. 2.-Ser usado para quedarse con tu pareja dia y noche como motel :D

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Vi bodde her kun for 1 natt, da vi resten av oppholdet skulle bo i cancuns hotel sone. Hotellet var veldig rent og pent, selve rommet også, men det var knøttelite. Vi var to personer og sov i en queensize seng, ikke det man forventer seg når man bestiller kingsize. Hotellets betjening var veldig hyggelige, men det var kun en av de vi snakket med som […] kunne engelsk. Resten av dem snakket bare spansk. Hvis du skal på shopping har dette hotellet veldig praktisk beliggenhet, rett over gaten for et stort kjøpesenter. Lesa meira

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Recomiendo que soliciten camas dobles ya que la matrimonial es muy pequeña. Son como camarotes de barco. Esta ok para estancias cortas de negocio.

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