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Umsögn frá gesti Hotels.com á 2. maí 2012
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Umsögn frá gesti Hotels.com á 4. apr. 2012
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Umsögn frá gesti Hotels.com á 2. mar. 2012
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"ofbókað"Umsögn frá gesti Hotels.com á 16. feb. 2012
ofbókað var ekki látinn vita :( hótelið sem ég var fluttur á var allveg til fyrirmyndar :)
Umsögn frá gesti Hotels.com á 16. feb. 2012
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Mögulegt er að gjalds verði krafist fyrir aukagesti. Slíkt fer eftir stefnu hvers hótels fyrir sig.
Krafist er skilríkja með mynd og kreditkorts eða innborgunar við innritun vegna tilfallandi gjalda.
Það fer eftir framboði hverju sinni hvort hægt sé að verða við séróskum og þær gætu haft í för með sér aukagjald. Ekki er hægt að tryggja að hægt sé að verða við viðkomandi óskum.
**Þessi þjónusta kann aðeins að vera í boði í sumum herbergjum eða einingum. Viðbótargjald kann að vera tekið fyrir tiltekna þjónustu.
Evrópskur morgunverður er í boði fyrir aukagjald á hverjum morgni á milli kl. 7:00 og kl. 10:00.
Neðangreind afþreying er í boði á staðnum eða í nágrenni. Verið getur að rukkað verði fyrir hana.
Sumir gististaðir rukka aukagjöld fyrir þjónustu sem kunna að eiga við þó þú notir hana ekki. Gjöld eða skattlagning stjórnvalda kunna líka að leggjast á þig við komu eða brottför. Þessi gististaður sagði okkur að hann myndi rukka þig fyrir eftirfarandi:
Við höfum talið með öll þau gjöld sem gististaðurinn sagði okkur frá. Hinsvegar geta gjöld verið breytileg, til dæmis geta þau breyst eftir því hve lengi þú dvelur eða herberginu sem þú bókar.
Eftirfarandi gjöld og staðfestingargjöld eru innheimt af hótelinu meðan á þjónustu stendur, við innritun eða útskráningu.
Listinn hér að ofan er e.t.v. ekki tæmandi. Gjöld og staðfestingargjöld geta verið án skatts og geta breyst.
Mögulegt er að gjalds verði krafist fyrir aukagesti. Slíkt fer eftir stefnu hvers hótels fyrir sig.
Krafist er skilríkja með mynd og kreditkorts eða innborgunar við innritun vegna tilfallandi gjalda.
Það fer eftir framboði hverju sinni hvort hægt sé að verða við séróskum og þær gætu haft í för með sér aukagjald. Ekki er hægt að tryggja að hægt sé að verða við viðkomandi óskum.
Good location, but tiny room. VERY NOISY!!! Offered EARPLUGS??? They didn't work either. No sleep that night. You need to warn people if it is going to be that noisy. I would NOT stay there again!!
"NOISE"
We were not told about the noise from the bars and street which went on until 5 AM!! Even the earplugs offered were useless. The room was so small that one cannot have two suitcases inside without blocking the way to the bathroom or door!!
"Everything you need, right in the center"
I was extremely pleased with my stay at the City Center Hotel. The location was excellent -- right in the center of town with a short walk to lots of cafes, restaurants, shops, and attractions. Small room, but the space was used very well and the whole hotel seemed quite new and very clean. There was some noise from the club across the street but that's […] the price of a central location and nothing some earplugs can't remedy. Would definitely stay here again -- great value for the price! Lesa meira
"City Center Hotel, Reykjavik"
This hotel exceeded my expectations. The room was quite small, but very clean. No bath tub, but the shower certainly made up for it. The toiletries were great quality, and there were complimentary bath robes and slippers to use. The location was amazing, close to restaurants, shops, tourist info, the harbour, and the main shopping street of Reykjavik. […] There were grocery shops close by, which was handy because breakfast cost 10 Euros. The housekeeping was excessively thorough. Despite the location being so central, I found my street-facing room to be very quiet, with the exception of the night before a holiday. The drunken revellers woke me up a few times, but all in all, a good place to stay. Lesa meira
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"City Center Hotel Reykjavik:heart of town"
The staff could not have been friendlier even though I arrived before dawn. The room was compact but perfectly appointed with kettle and coffee/tea, english speaking t.v. channels, comfortable bed with decorative throw pillow and bathrobe! Staff went out of their way to verify my tour arrangements and recommended a great restaurant half a block away […] (The Fish Market) which was worth a trip back to Iceland to eat at again. Rain head shower and eco friendly large size bath products. Do not disturb sign and red light on door prevents being woken from your jetlagged sleep. Blow dryer, mini-bar, flat screen t.v., and central location are all positives. Would recommend though the front rooms are not sound proofed so maybe ask for a room at the back. Lesa meira
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"City Center Hotel, Reykjavik"
I had a terrific experience at the City Center Hotel. I stayed on two occasions, and each time the rooms were very comfortable and clean with modern, high end decor. The staff was very helpful and friendly, and the location was right in the middle of everything. One note is that since the hotel is in the middle of everything, Friday and Saturday nights […] can be loud, and the partying starts late. But even though I am generally noise averse, the double paned windows combined with earplugs (I always travel with them), made for a comfortable night of sleep. Lesa meira
"City Center Hotel - Perfect Location"
Very very satisfied with my stay at the hotel. The service was fantastic, the staff was really friendly, the rooms was kinda of small but very cozy and clean and modern. The location couldn't be more perfect, walking distance to any restaurant and bars. Great hotel, great place to stay, would highly recommend it to anyone.
"Great location, great price"
I only spent one night in this hotel. It is in a great location and was very comfortable. Staff were generally helpful. Elevator only went to the fifth floor but my room was on the sixth. Not a problem for me since I didn't have much luggage. Wifi in the rooms didn't work while I was there but it did work in the lobby. Very easy to get around the city […] from the hotel. The price was great. Lesa meira
"Tiny rooms. Don't stay if you plan to bring your own car."
Hotel is very centrally located, easy to walk to all downtown sites. Rooms are very small (nowhere to put a suitcase), but clean. GPS struggled to navigate to the hotel and we circled around several times to work out how to get there. There was nowhere to stop and unload, luckily central Reykjavik drivers are patient and did not complain as we unloaded […] the car and got advice on where to park from hotel reception. Lesa meira
"City Center Hotel-good location/value,street noise"
I enjoyed my stay at the new City Center Hotel, Reykjavik. It is very centrally located, and convenient to restaurants and shopping. My single room, which was in the front of the hotel, was small but very well designed. The bed could be a little firmer. The reception staff was very friendly and helpful. The breakfast (not included in room price) was […] just okay. And, the elevator malfunctioned getting stuck at higher floors and overshot the 1st floor several times during my stay. Also, since I had to keep the window open to get cool air, the street noise in the evening and the garbage trucks noise in the morning was a disturbance, But, fortunately I was not there during the weekend. I got a fantastic price from Hotels.com and considered it a great value. I would recommend the hotel if street noise is not a concern. Lesa meira
"City Center Hotel"
Great place! New! Staff friendly and helpful. Great location. Will stay there again. Highly recommend to others!
"Brand New Hotel in centre of town"
A great location right in the centre near the bars and restaurants. We had a back bedroom so did not experience any noice. Bathrobes and slippers provided, but breakfast not included. Front desk friendly and helpful.
On fridays and saturdays, the noise, music and people, from the disco across the street goes on until 5 in the morning.
"City Center Hotel, Rekjavik, ICELAND"
Right in the heart of the city, convenient for shops, pubs and restaurants. Can be a bit noisy at night as late night entertainment nearby, but Hotel offered earplugs. Very helpful and friendly staff. Would book again.
"lovely hotel!"
Clean and modern with charming touches. Great bathrooms with spa-like shower heads and plush bathrobes. The location is right in the heart of it, surrounded by multiple cafes, bars, and restaurants. The front desk people were very friendly and helpful. Would definitely stay here again!
"Brand New Hotel in the Heart of Downtown"
This is a brand new hotel right in the heart of downtown Reykjavik. When we stayed there, the hotel had only been open for three weeks and they still hadn't worked out all of the kinks in the elevator, which ran sporadically during our visit. This was a problem for us since our room was on the 6th floor of the hotel. The room was very modern and very […] clean, with lots of amenities. The breakfast is not included in your stay, and costs around $15 US, which is steep for what is offered. However, the selling point for this hotel is its location. It is right on one of the main streets in downtown, and centrally located from everything. The staff was friendly and courteous. Free wifi is offered throughout the hotel. Lesa meira
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"City Centre Hotel in Reykjavik"
I booked a twin room from the website-Hotels.com. As I remembered, the price of the room that I booked has included breakfast. The document also shows the room type: twin room, breakfast buffet, free parking. The information was clear fair enough that I've booked a room and also have breakfast and free parking. However, when I checked out, City Centre […] Hotel told me that I had to pay for having breakfast. The hotel knew the situation that the website-Hotels.com provided confused information to the other clients before; nevertheless, they did not inform me when I checked in. I asked the staff if she can see the information regarding my room type has included breakfast or not? She told me she can see the information on their computer system, however, it is 'the customers’ responsibility to understand which type of the room they have booked'. The hotel did not think they should have to take the responsibility at all. The staff kept saying it is the customers’ responsibility to understand the details. The information on the document was clear to me, the argument from the hotel side was that does not show the word ‘include’ in the front of the word ‘breakfast’. Honestly, I was not satisfied with the outcomes that I had to pay the extra fee for the breakfast due to their arguments with the website-Hotels.com. City Centre Hotel should not use the excuse as they do not know which resource we booked the room. Since they have known this problem, they should have to be aware and double confirm with each customer. My mother and I stayed at the hotel for six nights. We had breakfast everyday, thus I had to pay the extra £96 due to the problem between City Centre Hotel and the website-Hotels.com. Apart from this, the hotel was allocated in the city centre, a club was opposite the hotel. The sound proof in the hotel is not good enough to avoid the noise, I stayed at 4th floor, the room felt like shaking with the loud music at midnight. Lesa meira
"City Center Hotel"
Amazing. Ollie, the manager goes above and beyond for his guests. He spent time negotiating rental car prices for me that allowed for me to see what I wanted to see and meet my budget. Also, the place is new, clean and in the middle of everything. Highly recommend!
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"Loved City Center!"
We just arrived back from Iceland and loved our stay at Citi Center. We were hesitant to book the hotel since it was brand new, but definitely did not regret it. The hotel was very clean, comfortable beds and excellent location (on the main shopping street). The hotel was still under construction during our stay, and the elevator wasnt working but the […] hotel staff took our luggage to/from our room so it was not a problem at all. The front desk was SUPER helpful. During our stay we had to cancel our road trip to the south east because a bridge broke, and the front desk was extremely helpful with canceling our travel reservations and re-booking us in their hotel. One of the nights we wanted to re-book for was sold out, so they found us a nearby hotel with a similar rate to accomidate us. Overall City Center is an excellent hotel. The only negative is that because of its location, on the main shopping/bar strip, its very noisy at night on the weekend. But you will get this with any hotel in that area. I would suggest bringing ear plugs if you are looking for this excellent location, otherwise stay off the main strip. Accross the street from the hotel is a restuarant/bar called The Laudromat Cafe that we loved! There is also a square behind the hotel with live music and great bars/restaurants where most of the nightlife is. I would definitely return to city center! It felt more like a 4 star hotel and I loved every night I stayed there! The hotel looks exactly like the pictures do on the website, they are not fake! Lesa meira
"if you dont mind a little rythm from the nearby"
disco during night, the City Center Hotel gives you good value for money. Newly decorated room, not quite finished details, but a splendid location and view - and a very friendly staff.
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"Goed hotel, behalve als de disco tegenover open is"
Erg tevreden over dit hotel (dinsdag tm donderdag) tot vrijdagavond: tot 4u15 een zeer luide "Boom" in mijn hotelkamer: geen oog dicht. Donderdag was er ook al wat geluidsoverlast, maar te doen. Erg jammer voor dit leuke en goede hotel. (weet niet of de disco ook op zaterdag, etc open is).
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"lækkert værelse og centralt"
Flot indrettet værelse, dejlig seng - dog lidt larm fra gaden
"Joulukuun lopulla Islannissa"
Tyylikäs ja odotukset ylittävä huone Reykjavikin parhailla pelipaikoilla. Helsinkiläinen nuoripari suosittelee!
"MIDT I SMØRØYET"
City Center Hotel ligger midt i smørøyet av Reykjavik. Det populære stedet Laoundromat ligger rett over gaten. Der serveres veldigh god luch og frokost. Det tar fem minutter å gå til de veste restaurantene, til handlegaten og til andre serverdigheter. Ta med ørepropper hvis du skal sove her en lørdag. En by lager naturligvis litt lyd i helgene. Rommet […] var rent og pent uten den store luxusen. Frokosten prøvde vi ikke ut. Rengjøring og personalet var velidg hyggelige. Totalt sett en veldig god opplevelse. Lesa meira
"City Center Hotel - sentralt og god service"
Hotellet ligger bra til i enden av gata der alt skjer. God service og meget bra rengjøring som brettet klærne og hengte jakker og skjorter opp i skapet. Kunne vært litt bedre frokost, men den var grei. Kan virkelig anbefales.
"Good"
Very good hotel. Young staff.
"Modern hotel right in the center"
Nice modern hotel with a touch of Chinese funiture and friendly staff right in the middle of downtown Reykjavik. Very reasonable price.
"City Center Hotel, Reykjavik: vänligt och centralt"
Mycket vänlig och hjälpsam personal, utmärkt läge. Rummet på vån 6 var fint men ganska trångt och hissen går till vån 5. Gratis WiFi. Bra kontinental frukostbuffe kan köpas.
"おしゃれで居心地のよいホテル"
オープンして数ヶ月目という新しさばかりではなく、細部までこだわったインテリアが居心地のよさと清潔感を演出していた。スタッフも暖かな微笑で対応してくれる。特筆すべきは立地のよさ!コンビニエンスストアやレストランがすぐそばにあり、ツアーのピックアップ場所も公園をはさんですぐ近くとなる。規模やサービスは日本のビジネスホテル並みなので、値段は高めに感じるが、レイキャビクのホテルの中ではお値打ちのホテルといえるのではないかと思う。さらに同じ料金で朝食が含まれていれば、いうことがないのだが。
"Hotell i Reykjavik"
Utmärkt läge, prisvärt, fick ett bra rum med utsikt mot Alltinget. Liten nackdel att hissen inte gick ända upp, men utmärkt rum, rent och skön säng. Ligger så centralt som det är möjligt, en aning bullrigt utanför på kvällarna med alla pubar m m, men har man rum från gatan så är det inga problem. Mycket bra frukost.
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"Sehr freundlich und sauber"
Dieses Hotel ist wirklich weiterzuempfehlen, die Lage ist top, die Zimmer sind sauber und sehr liebevoll eingerichtet und auch das Personal sehr entgegenkommend. Wir würden jederzeit wieder dorthin!
"8.5"
Hotellin remontti ei ollut vielä valmis, mikä hieman vähentää pisteitä. Sijainti on erinomainen, keskellä vanhaa Reykjavikia. Rauhallista. Hyvä palvelu. Hyvä hinta-laatusuhde.
"mitt i centrum"
mycket trevligt och fräscht hotell mitt i centrum, hotellet är helt ny renoverat vilket syns på sina ställen att dom inte är helt färdiga men på det stora hela är det toppen. rummet innehöll det man behöver men kunde gärna varit någon kvadratmeter större stort plus för ett stort och bra badrum och sköna sängar. tyst och lugnt mitt i veckan men närheten […] till barer och pubar kan vara störigt under helgen. frukosten är inget man skriver brev hem om så det rekommenderas att ta det målet på nån av fiken som finns i närheten trevligt och hjälpsam personal Lesa meira
"Rigtigt godt hotel"
Vi overnattede en enkelt nat på dette nye hotel der åbnede i juni 2011, og blev glædeligt overraskede. Værelset var fint rengjort, om end lidt smalt. Personalet var meget hjælpsomme, og beliggenheden var fin tæt ved Althinget. Morgenmaden kostede en smule ekstra, men var rigtig fin, der var endda en ansat der lavede æg hvis man ønskede det. Det eneste […] der var lidt skidt var larmen fra gågaden. Den var ret intens natten igennem, men hotellet har også værelser ud til den anden side som kan benyttes. Lesa meira
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"In the center of nightlife"
The location on Austurstraeti does not get more central than this. The room was extremely tidy and the reception staff very friendly. The only thing was that the street being a concentration of bars and clubs, ear plugs (or heavy drunkenness) are a must if wishing to sleep before their closing time on a Friday or Saturday night. The hotel advertises […] all rooms as "well sound-insulated", but that is simply not true, at least about my room. Lesa meira
"City Center Hotel Reykjavik"
Very nice new renovated hotel, right in the center of the town. Good value for the money.
"City Center hotel"
Nytt och fräscht hotell Något begränsad frukost När vi var där var det helt ny öppnat så t.ex. Gymm var inte igång. Central läge men bullrigt. Då ett diskotek på helgerna huserar i huset bredvid. Välj 5 våningens rum där finns det balkong. Hasse o Monica
"Perfekt läge"
Nybyggt/nyrenovrat hotell med väldigt centralt läge. Mycket trevlig och hjälpsam personal. Niclas Malmö
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