Located near a train station, Hotel Bahnhof Ausserberg is a great choice for a stay in Ausserberg. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli, a terrace, and a garden are other highlights.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, up to 11 lbs per pet)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (CHF 9 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 5:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Traveling with children
Playground
What to do
Hiking/biking trails nearby
Ski runs nearby
Working away
24-hour business center
Meeting room
Coworking spaces
Conference space (269 square feet)
Services
Tour/ticket assistance
Hair salon
Bicycle rentals
Facilities
Garden
Terrace
Arcade/game room
Banquet hall
Room amenities
Be entertained
100-cm LED TV
Satellite TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Uncovered self parking costs CHF 9 per night with in/out privileges
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg
Frequently asked questions
Does Hotel Bahnhof Ausserberg offer free cancellation for a full refund?
Yes, Hotel Bahnhof Ausserberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bahnhof Ausserberg?
Yes, dogs are welcome, with a maximum weight of 11 lbs per pet. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Bahnhof Ausserberg?
Yes. Self parking costs CHF 9 per night.
What are the check-in and check-out times at Hotel Bahnhof Ausserberg?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Bahnhof Ausserberg and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near Hotel Bahnhof Ausserberg?
Yes, there's an onsite restaurant.
What's the area around Hotel Bahnhof Ausserberg like?
Hotel Bahnhof Ausserberg is just a short 3-minute walk from Ausserberg Station.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.4/10
Staff & service
5.8/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
Oct 5, 2024
This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Ronald
Ronald, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay.
But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Jenny
Jenny, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 4, 2023
Beautiful views!
What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2022
Tytti
Tytti, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
May 20, 2022
FALSE ADVERTISING!!
I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE!
We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep.
The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Shawn
Shawn, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2021
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 8, 2021
René
René, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 22, 2019
Good people, unfortunately not worth the money
Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get.
The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single
beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need.
In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 15, 2012
Hotel Bahnhof Ausserberg
all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Nov 10, 2024
Philippe
Philippe, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 24, 2024
Erich
Erich, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 13, 2024
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 3, 2024
Frederic
Frederic, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 28, 2023
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Vaclav
Vaclav, 1-night romance trip
Verified Ebookers guest review
2/10 Poor
Nov 21, 2023
Geneviève
Geneviève, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 4, 2023
Boden war nicht sauber. Hotel sehr geringhörig
Mirjam
Mirjam, 1-night trip with friends
Verified Ebookers guest review
2/10 Poor
Jul 16, 2023
Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!
Daniel
Daniel, 1-night romance trip
Verified Ebookers guest review
6/10 Good
Jul 2, 2023
Spesielt
Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.
Helene
Helene, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 4, 2023
Thomas
N
Thomas
Thomas, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 19, 2023
Stéphane
Stéphane, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 2, 2023
Check-in auf Bildschirm ohne Ankündigung No go! niemand da wenn es notwendig ist (heizung defekt, saukaltes Zimmer) keine Restauration vor Ort möglich: auf Website nirgends erwähnt. Nie wideder
beat
beat, 1-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Jan 16, 2023
Nous n'avons vu personne mais très bonne literie, chambre très propre.