Does Candia Suites & Rooms offer free cancellation for a full refund?

Yes, Candia Suites & Rooms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Candia Suites & Rooms?

Sorry, there's no onsite parking at Candia Suites & Rooms.

What are the check-in and check-out times at Candia Suites & Rooms?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Candia Suites & Rooms and nearby?

Candia Suites & Rooms has a garden.

What's the area around Candia Suites & Rooms like?

Candia Suites & Rooms is a short 14-minute walk from Heraklion Port and 3 minutes' walk from Historical Museum of Crete.

Candia Suites & Rooms, Heraklion: Hotel Reviews, Rooms & Prices

8/10 Very good

Nov 4, 2025

Unique lodging near the port

Corinne, 1-night trip

8/10 Very good

Jun 30, 2024

Good communication with staff. Would have preferred 24/7 reception desk. Great location and quiet at night. The room had its own archeological site with a glass over an old water well.

Sandra, 2-night trip

8/10 Very good

Sep 17, 2025

Great central location. Lovely welcome. Spacious. Ideal for a 2 night stay.

Debra, 2-night trip

4/10 Fair

Jun 2, 2025

The hotel was well located and clean but since we arrived the wifi connection started to failed, got disconnected intermittently, we notified reception and they check with the company provider and said it was fixed but it stayed like that for the whole stay, they couldn’t explain it or fix it. Also, the first morning we woke up with construction noise at 7:30 am, message reception without luck and walked to the reception office but it was closed until 10am. The terrible construction noise continue the whole morning and they justified it saying the normal hours for construction there was 7:00 am!! They didn’t offer any apologies, solution or explanation or tried to compensate us for the disturbance during our vacation.

Leobaldo, 2-night trip

4/10 Fair

Mar 3, 2025

Poor cleaning conditions. Properly needed renovation. Excellent and convenient due to being in city centre with a parking space available.

Yiannis, 2-night trip

8/10 Very good

Jan 20, 2025

Overall a good experience

Yiannis, 3-night trip

10/10 Exceptional

Nov 16, 2024

Great proximity to olde towne Herakiilsmeee

Ken, 3-night trip

10/10 Exceptional

Sep 29, 2024

Before we arrived I sent message @ leaving our bags at hotel early in the morning(our ferry arrived at 6AM). Staff was quick to reply & gave us code for door so we could leave our bags. Checkin that afternoon was so fast & easy. Woman at desk was super friendly & helpful. I had issue with booking bus tickets & she helped me online & also called to busline- Much appreciated. Location was great- so close to the water and to the downtown. Nice to have a little kichen closet and the beds were comfy. Room had a good amount of space & loved having codes for entry so I didnt have to worry @ who had the key. Air conditioni g and internet worked well.

theresa, 1-night trip

8/10 Very good

Sep 12, 2024

Andrea was great. Property felt safe. Would recommend

Michael, 1-night trip

10/10 Exceptional

Sep 29, 2023

All good thanks

andrew, 1-night trip

10/10 Exceptional

Jul 16, 2023

We loved our stay there and the receptionist was very kind and helpful!!

8/10 Very good

Aug 15, 2022

Séjour satisfaisant

Hôtel en plein centre historique... chambre confortable

romain, 2-night trip

6/10 Good

Sep 26, 2021

dépanne pour une nuit

Hôtel qui de l'extérieur semble assez "classe", mais rien ne fonctionne vraiment dans les chambres. En arrivant, personne à l'accueil, il faut sonner pour qu'une personne vienne vous accueillir et vous expliquer le fonctionnement de la chambre. Ensuite elle disparait et vous êtes livrés à vous même. Premièrement elle nous explique que la clim s'allume automatiquement lorsqu'on ferme toutes les portes, mais le disjoncteur était coupé (il fallait y penser), nous avons du attendre le technicien. Ensuite dans la salle de bain, le ciel de pluie ne fonctionnait pas, il fallait donc tenir le pommeau de douche (pas pratique quand on à les cheveux longs). De plus, il y a un distributeur de savon, mais vide. Au final ça fait beaucoup de problème, mais personne à la réception ... Aussi il n'y a pas de consigne à bagage, il faut juste laisser les valises sous l'escalier (heureusement que nous étions les seuls car c'est tout petit) ...

Ghislaine, 1-night trip

6/10 Good

Sep 10, 2021

The location is good, close to Harbour and city center. The room is stylish, but not clean enough. The drainage in the shower does not work properly. Water accumulates during shower, which is bit disgusting. The toilet stinks all the time even with the ventilator on. The door and wall is very bad isolated. I could hear any sound from neighbors. Of course the neighbors have very noisy children, who screamed in front of my door.

Shuting, 2-night trip

10/10 Exceptional

Jul 8, 2021

Nice property 🙂

1-night trip

2/10 Poor

Sep 2, 2020

Good luck if you choose to stay here

The hotel contacted us to find out what time we would arrive. We responded and they read the message. Upon arrival nobody was there, we tried calling different phone numbers multiple times but nobody answered the phones. It was 34C and we waited outside for over an hour! Our clothes were completely soaked through with sweat. We had already purchased our milk, eggs, bacon, yoghurt, cheese, etc. from the supermarket. After over an hour in blistering heat everything had spoiled. The person who manages the building literally lives 10 metres away. And when they finally came to check us in they didn’t help with our luggage or do anything to make up for making us wait in the heat.

Michael, 1-night trip

10/10 Exceptional

Sep 27, 2019

Servicio muy atento. Muy centrico. Muy bien reformado. Repetiremos seguro.

Gerard, 1-night trip

2/10 Poor

Oct 9, 2018

Room was not in great shape and smelled like mold.

2-night trip

6/10 Good

Sep 8, 2018

Plumbing issue so they rebooked us

I booked with Candia Suites but the day before our check in they called and said they had a plumbing problem and that they had rebooked us at infinity city hotel in a similar area of downtown so we actually never stayed here . Infinity city was amazing ! I would recommend it

Helen, 1-night trip

4/10 Fair

Aug 30, 2017

Too expensive for what you get

We booked a suite that cost over $300 after taxes. They gave us a two room suite on the main floor with poor light, a somewhat odd layout, and finishes that should have commanded a cheaper price. Of all the places we stayed during our 14 day trip in Greece, this was the most disappointing. The photos online look nice, so maybe some of the other suites are better. But the rooftop area is really poorly kept, and it didn't include breakfast even though we paid quite a lot.

Michael , 1-night trip

10/10 Exceptional

Aug 21, 2017

Kurzer (1 Nacht) Aufenthalt in Herakleion

Wir hatten eins von den kleinsten Zimmer für 2 Personen. Es war geschmacksvoll gestaltet und mit hochwertigen Materialien bzw. Möbeln ausgestattet. Viele schöne und praktische Details. Besonders schön und praktisch außerdem die begehbare Dusche. Platz ausreichend für unseren kurzen Aufenthalt (evtl. auch für 2-3 Tage); man sollte evtl. für längere Aufenthalte eins der größeren Zimmer wählen. Zimmer sauber und Klimaanlage in Ordnung. Wenn richtig verstanden handelt es sich um einen Stahl- Mischbau, deshlab ist die Geräuschdämmung zw. den Zimmer bzw. zw. Zimmer und Treppenhaus niedriger als die gewohnte, jedoch kein echtes Problem. Ansonsten nettes Personal; wir kamen ungefähr 3/4-Stunde vor der Check-In Zeit an (wissend dass wir ein bisschen warten würden), wir konnten dann aud der schönen Terasse warten und bekamen Getränke angeboten, bis unser Zimmer fertig war.

1-night trip

10/10 Exceptional

Aug 12, 2017

Heraklion hotel

Very nice, clean suite with a little balcony to sit outside. Close to the water. We had dinner at a lovely restaurant 2 blocks away. Shops also in walking distance.Indoor garage which was a commodity . Only problem was that it was very confusing driving & took a while to find the location.

Thomas, 1-night trip

4/10 Fair

Jul 31, 2017

They moved us in a different location, 10 minutes with car, without notification. The new room was inside the city, not next to the port like the one we booked. The room was big, clean, comfortable and brand new.

Constantia, 2-night trip

10/10 Exceptional

Jun 18, 2017

schönes kleines Hotel in zentraler Lage

Wir waren super zufrieden. Das Hotel liegt mitten im Zentrum. Das Gute ist, es gibt eine Tiefgarage am Hotel, wo Reisende mit Auto bequem ihr Auto lassen können, ohne sich Sorgen über Parkgebühren und Langfinger machen zu müssen. Sehr bequemes Bett, wir hatten Zimmer A1 mit Blick in den venezianischen Brunnen. Die Zimmer sind sehr individuell und modern eingerichtet.

Stefanie, 2-night trip

8/10 Very good

Jan 10, 2017

Διαμονή πολύ κοντά στο κέντρο

Δεν είναι ξενοδοχείο, είναι διαμερίσματα. Το διαμέρισμα που μείναμε είχε αρκετό χώρο για οικογένεια με ένα παιδί. Καθαρό, υπήρχε αυτόνομη θέρμανση, δωρεάν ίντερνετ στο διαμέρισμα. Βρίσκετε κοντά στο κέντρο και κοντά σε όλων των ειδών τα μαγαζιά (εμπορικά, καφετέριες, εστιατόρια, κλπ). Αν είχαν διορθωθεί κάποιες ατέλειες/αστοχίες/ζημιές (κυρίως στο μπάνιο και το καθιστικό), όπως επίσης αν είχε ένα φούρνο μικροκυμάτων ή κάτι να μπορείς να ζεστάνεις ένα γάλα θα του έδινα καλύτερη αξιολόγηση.

Candia Suites & Rooms

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Basic Double Room, 1 Bedroom (B3)

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Junior Suite, 1 Bedroom (A1)

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Junior Suite, 1 Bedroom, Balcony (B2)

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Superior Suite, 1 Bedroom, Balcony (B1)

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Family Suite, 1 Bedroom, City View (A2)

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Superior Suite (B4)

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Basic Double Room, 1 Bedroom, City View (B5)

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