2/10 Poor
Nov 30, 2024
Awful awful.
I usually book our stay through hotels.com. we stayed at palms place many times before. Shame on me for not looking into strip view suites before booking. Strip view suites is a shoddy management company that does not care of its property . We paid no" resort fee "but then we paid a ridiculous "property fee" of $130 for a horribly managed property. The dishwasher was flooded. The floor was scratched up. The linens, pillows and cushions were torn. The latches won't lock. The shower head won't stay in place. If i continue to list everything wrong with the place, i will run out of space. Strip view suites don't provide housekeeping but they should at least Clean prior to so i don't have to dust and wash the dishes and silverware myself. Never ever use Strip View Suites. I can't believe hotels.com would agree to let that company soil their name.
Verified traveler
4-night family trip
Verified Hotels.com guest review