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Moon Palace Nizuc - All inclusive

4.5 star property
Experience an unforgettable getaway with upscale amenities and fun activities like golf lessons and yoga classes.

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Photo gallery for Moon Palace Nizuc - All inclusive

Sun-kissed poolside oasis with thatched sunshades and a stunning ocean view, perfect for relaxation. | Moon Palace Nizuc - All inclusive
Luxurious salon with wooden chairs and elegant purple chandeliers, ideal for pampering yourself. | Moon Palace Nizuc - All inclusive
Exquisite Moon Palace Cancun offers a luxurious retreat with a panoramic ocean view, featuring a spacious bedroom with a king-sized bed, a modern bathroom with a jacuzzi, and a dining area with a view of the sea. | Moon Palace Nizuc - All inclusive
Sunset beach stroll, serene ocean, perfect for a family getaway. | Moon Palace Nizuc - All inclusive
Relax in the sun-soaked infinity pool, surrounded by lush greenery and ocean views. | Moon Palace Nizuc - All inclusive
Moon Palace Nizuc - All inclusive, a luxurious retreat near Riviera Cancun Golf Resort, invites you to unwind with 27 holes of golf and rejuvenate at AWE Spa. Enjoy breakfast buffets, swim-up bars by the poolside bar or relax in the sun on comfortable loungers. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
The current price is $531
includes taxes & fees
$436 per night
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 969 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down comforters, memory foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Superior Governor Suite Ocean View - King Size Bed

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very Good, 2,568 reviews
The price is $531
includes taxes & fees
$436 per night
Feb 21 - Feb 22
Moon Palace Cancun - All Inclusive
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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 18 min walk
  • Xoximilco - 7 min drive
  • Ventura Park Cancun - 14 min drive
  • Riviera Cancun Golf Resort - 20 min drive
  • Delfines Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Lobby Bar
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Grand Central Buffet - ‬5 min drive
  • ‪Momo teppanyaki Resturant - ‬6 min walk
  • ‪The Grill - ‬6 min drive

About this property

Moon Palace Nizuc - All inclusive

At Moon Palace Nizuc - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Moon Palace Golf Club. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Caporales, one of 6 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 2 poolside bars, a golf course, and a free kid's club. The pool and room service get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 709 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Yoga classes
  • Basketball
  • Pro golf lessons
  • Shopping
  • Ecotours nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 34 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 47-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free rollaway/extra bed
  • Travel crib

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.
Sweet & Coffee - This coffee shop serves brunch only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

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Frequently asked questions

Does Moon Palace Nizuc - All inclusive offer free cancellation for a full refund?

Yes, Moon Palace Nizuc - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Nizuc - All inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Moon Palace Nizuc - All inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Nizuc - All inclusive?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Moon Palace Nizuc - All inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Moon Palace Nizuc - All inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (22-min drive) and Dubai Palace Casino (22-min drive) are both nearby.

What is there to do at Moon Palace Nizuc - All inclusive and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Moon Palace Nizuc - All inclusive also has 2 swim-up bars, 2 poolside bars, and a fitness center, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Moon Palace Nizuc - All inclusive?

Yes, there are 6 onsite restaurants, featuring Mexican cuisine and pool views.

Does Moon Palace Nizuc - All inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Moon Palace Nizuc - All inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Nizuc - All inclusive like?

Moon Palace Nizuc - All inclusive is a short 18-minute walk from Moon Palace Golf Club and 7 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Staff was very kind and friendly.
Kyung Taek, 3-night trip

10/10 Exceptional

Amazing location and loved the expedia vip perks!
George, 3-night trip

8/10 Very good

The property was absolutely amazing! There was an abundance of activities to do, and the staff was incredibly helpful throughout my stay.
Angel, 7-night trip

8/10 Very good

Great resort, pool area is a lot of fun and the kids loved the FlowRider at Sunrise. Nizuc is lovely, quiet pool. food was great. staff was great.
AMY, 6-night trip

10/10 Exceptional

We had a great vacation at Moon Palace Nizuc. The poolside server Magdiel was exceptional.
Adam, 7-night trip

10/10 Exceptional

It was amazing, highly recommended
Maria, 5-night trip

10/10 Exceptional

Amazing food and staff.
Jessica Castillo, 6-night trip

10/10 Exceptional

Awesome place
Hai Son, 6-night trip

10/10 Exceptional

Everyone was very nice, I liked everything except the Brazilian restaurant, the Maya restaurant was amazing
Angelica, 3-night trip

10/10 Exceptional

Love every minute of my 5-day trip to Moon Palace Nizuc.
Carlos, 5-night trip

10/10 Exceptional

Stayed for a week- everything was amazing..pools, restaurants, service, room…you can use amenities of the other two resorts, such as restaurants and pools. Definitely a really nice resort!
Jasna, 5-night trip

10/10 Exceptional

Great for families
Smriti, 5-night trip

10/10 Exceptional

Everything is amazing 👏
YECID, 3-night trip

10/10 Exceptional

This was the best resort vacation I’ve taken! Moon Palace consists of 3 separate areas. We stayed at Nizuc, best location of the three in my opinion. The staff of the entire resort were always friendly and helpful! Can’t say enough good about Moon Palace.
Christopher, 7-night trip

10/10 Exceptional

Great for families
Haeri, 3-night trip

10/10 Exceptional

The staff was very friendly. The food was overall good depending on what style you want
Tolulade, 4-night trip

10/10 Exceptional

It’s excellent, GREAT, super friendly, we loved this place
Juana, 1-night trip

10/10 Exceptional

Very nice hotel, excellent staff. Ermes, waiter by the pools, the best service ever for our family.
Victor Alejandro, 4-night trip

10/10 Exceptional

Exceptional Place for family vacation!
Puranprasad, 4-night trip

8/10 Very good

Pros: Friendly and attentive staff in the restaurants. Food was good. Kids enjoyed the pool and kids playroom. Improvements: The water in our shower had a bit of a smell to it. Pool side service was generally slow. Mildew seen around the edges of the pool.
Emil, 7-night trip

10/10 Exceptional

Amazing resort
ernest, 4-night trip

10/10 Exceptional

Is very nice resort very nice worker very good food. I like it lot and I will go back to same hotel is the best.
Bilal, 6-night trip

10/10 Exceptional

nice trip!
Jungsoo, 3-night trip

10/10 Exceptional

Outstanding Experience at Moon Palace Nizuk
Outstanding Experience at Moon Palace Nizuk – A 6-Star Stay! From the moment we arrived at Moon Palace Nizuk, our experience was nothing short of exceptional. The resort itself is stunning, with immaculate grounds, luxurious accommodations, and top-tier amenities. Every detail was thoughtfully curated to provide a seamless and relaxing stay. The service throughout our visit was impeccable, with staff going above and beyond to ensure we had everything we needed. From the incredible dining options to the pristine pools and breathtaking beachfront, every aspect of Moon Palace Nizuk exceeded our expectations. A special highlight of our stay was the Expedia Hotel.com Concierge, Hugo Guerrero, who truly went the extra mile to make our experience flawless. His dedication, attention to detail, and proactive assistance made everything beyond perfect. Whether it was helping with reservations, special requests, or ensuring our late check-out went smoothly, Hugo delivered a level of service that deserves more than five stars—he deserves six! We highly recommend Moon Palace Nizuk for anyone looking for a luxurious and stress-free getaway. And if you’re lucky enough to have Hugo Guerrero as your concierge, you can rest assured that your stay will be absolutely unforgettable! ⭐️⭐️⭐️⭐️⭐️⭐️
Stephan, 1-night trip

10/10 Exceptional

Excellent
Ali, 6-night trip

General property information

Travelers Say
"excellent customer service, I felt at home, nice amenities, amazing food, pools were great, too short"
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM