Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel with indoor pool, near University of Tennessee

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Point of interest
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Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The price is $121
includes taxes & fees
$103 per night
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 300.00 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Bathrobes
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 7 min walk - 0.6 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 3 min drive - 2.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬3 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Crowne Plaza Knoxville Downtown University, an IHG Hotel offers a great location, putting you within a 15-minute walk of Knoxville Convention Center and University of Tennessee. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 195 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, up to 100 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Onsite self parking (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference space (15670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17.00 per person

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 40.00 per stay
  • Pets are allowed for an extra charge of USD 40.00 per accommodation (may vary based on length of stay)

Parking

  • Self parking costs USD 15 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Knoxville Downtown University, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 100 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay, and there's also a deposit of USD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes. Self parking costs USD 15 per day.
What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Crowne Plaza Knoxville Downtown University, an IHG Hotel and nearby?
Crowne Plaza Knoxville Downtown University, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, there's an onsite restaurant, Mahogany's Restaurant.
What's the area around Crowne Plaza Knoxville Downtown University, an IHG Hotel like?
Crowne Plaza Knoxville Downtown University, an IHG Hotel is in Downtown Knoxville, a short 8-minute walk from Knoxville Convention Center and 15 minutes' walk from University of Tennessee. Travelers give top marks for the hotel's prime location.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Heather, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place!
Amazing hotel and very pretty.
Whitney, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fix your beds
We had a great experience but taken shortcuts like not rotating the beds and there’s actually dips in the beds. Does not make sure establishment. I recommended establishment as you know is the most important thing to help and when you have a mattress does not make for a happy customer.
Jason, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Danny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Myers, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ok hotel in heart of Knoxville
This hotel is just ok. Walls are paper thin so you hear everything in other rooms and the hallway. Beds- hard. It’s in a nice area though.
Cynthia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable
Great location within walking distance of the university. Very clean!
Sara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cleo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay thank you
leigh ann, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We"ve stayed at this hotel for years. I just wish they had a incentive program for returning guest during UT football season. The rate goes up so so high we cant afford it on a retirement budget. We are taking our grandson to a game this weekend and cant afford to stay there. Makes me sad because I love the hotel and the staff is wonderful.
Tina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff was very friendly, the inside of the building is beautiful, and our room was comfortable.
Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rodney, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Comfort clean rooms and huge TV."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM