Booked a 3-night trip fir the kids in hopes of some sunshine and pool time. AZ weather looked in the 60's, so I specifically called the front desk before booking to inquire if the pool was heated. The front desk (hotel property), told me YES! My kids were so excited to swim and wanted me to ask pool hours after a long day of travel only to be told the pool heater had been broken for a month, but they would enjoy tue hot tub...
The overall property was clean and tidy, but rundown. While the common areas were refreshed, the rooms are older and rundown.
Our shower curtain had stains and the lamps were in need of new shades.
Lights have standard plugs and you cannot charge your devices via usb ports only.
There was a sign for tipping housekeeping via QR code, but no tip was warrented. While there is signage for green water conservation (as with most hotels), we didnt get our garbages serviced over the 4 days/three nights, nor our beds made, or toilet paper refilled. I didnt expect mints in our pillows, but every other "green" hotel at least collects room trash.
Lastly, I was reassured the property was safe after inquiring about out hotel door beimg open and the door frame looking bent. I did see a security guard walking the well lit parking lot, which reassured me a bit.
Overall it's not always sunny at Days Inn Mesa.