2/10 Slæmt
6. júlí 2022
Appalling.
Upon arrival we had to park 2 blocks away. I was extremely unhappy as we had a heap of gear to unpack. The staff were rude, Ursin needs to be aware he is working in “hospitality”. We were VIP but were treated as though we’d rocked up unannounced. We have been overcharged, we paid for parking in the original car park which The Victoria has a few spots, then when we checked out we paid for that night again.
Supposed to get 20% off food, we didn’t.
The toilet seat was broken, the floor not vacuumed and our room stunk of cigarettes. Never again, this place needs to be cleaned properly. Having a fancy chandelier and stair case in the foyer isn’t enough to get a good rating.
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