6/10 Gott
24. september 2023
Unfortunately, not what we ordered or paid for.
We usually always stay with Hilton Hotels & we’re here for a concert. I booked a room for my Husband & myself & especially paid a lot of money to have a king size bed for one night. We get in the room & there are 2 twin size beds. I went downstairs to the desk & the woman informed me that since I booked through Expedia & ordered a king size bed, they weren’t able to give us that, even though I booked this room weeks ago. She hardly even looked up from her computer to actually talk to me & said that our beds were queens & not twins. Definitely not! They were very small & definitely not queen size beds! We have a Queen size bed at home, so we would know. She never even tried to see if there was anything else available with a larger bed. Very disappointing to be treated like that after spending almost $300 for just 1 night. Everyone else was very nice & the breakfast in the morning that we paid extra for was very good! Definitely worth the price & the women there were very nice, helpful & kind too!
Melody
Melody, 1 nætur/nátta ferð
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