2/10 Slæmt
24. janúar 2023
Bad experience
1. The rooms were clearly advertised as having windows. No pictures in the ad showed rooms without windows, nor did they indicate the size of those rooms.
2. When rooms without windows are assigned, there must be a functioning air conditioner. The ventilation in Room 109 and 051 worked less than a third of the time during our stay, making it impossible to sleep in the room.
3. We asked multiple receptionists to fix it a total of 3 times on Saturday; once in the morning, once in the afternoon, and once in the evening. They told us we would be given a new room from Sunday to Monday, but nothing was done.
4. An alarm went off non-stop in our room at 3am, when we had to get up at 7am, which was the icing on the cake for a horrible experience at the hotel.
Henrik
Henrik, 3 nætur/nátta ferð með vinum
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