DoubleTree Suites by Hilton Atlanta - Galleria – Atlanta

Had many issues with this hotel. Cracked window on high level floor. Non working phones in room. No pool towels, had to walk through lobby soaking wet. Huge bugs. They tried to be nice about it but after changing rooms 3 times it is hard to give this hotel a good review.

Everything was Great. The only thing there were 2 soda bottles left behind when we entered into the room. Housekeeping must have missed it because one was behind the window curtain and one behind bedroom TV, plus a cookie wrapper by the bed.

I feel like every room should come with a microwave. Should be standard. Bottled water and sodas were very high in price. The price should be lower. Embassy Suite downtown Buckhead offer managers special. Where selected alcohol is free at a certain time during the evening. And breakfast is complimentary in the morning. I think DoubleTree could offer the same service.

First of all, once I arrived to the hotel at 1am...there was no room available...And I pre purchased this room....I have to wait over 2 hours for a room..me, my 14 year old son, 15 year old sister, and my boyfriend were crammed in the car waiting...I got some breakfast tickets for the entire stay but no one even checked the tickets so breakfast was free anyway...I was very dissatisfied with this service and have never experienced this with Hilton and I am very familiar with hiltons...the room was very nice and cozy but after driving all day long, you expect for your room to be ready and available especially if it's prepaid

Came here on a business trip for a convention at the Cobb Galleria and it was very comfortable and convenient for that purpose. Hotel is well maintained and well located with easy access to both the Galleria and interstate. My room was huge, well maintained, and clean. Very good experience overall.