Hotel SERHS Rivoli Rambla

Hotel Serhs is in a great location, perfect for exploring the gothic quarter and las Ramblas, location is also the only reason I'm scoring 3 out of five. Unfortunately my experience got off to a poor start. I had booked and pre paid for a suite with a king bed. On arrival I found twin single beds and was told that's all they could offer. Obviously too late to cancel or get a refund. Had I known I would be sleeping in a very firm single bed I wouldn't have booked.

Service at the front desk was horrible. The rooms need upgrading and there was mould and peeling paint all over the bathroom. We requested an early check in and they stated they would do “everything they can” to accommodate us. We were checked in 4 minutes before the hotels check in time. I would not recommend this place and will definitely stay somewhere else on las rambla.

Nice hotel, great location and friendly staff. Concierge service was extra helpful and went the extra mile each time. I recommend this hotel for both business and family stays. Will definitely stay here next time I’m in Barcelona

Excellent hotel and service very quite for a busy Street

Loved the safe area near the market boqueria across from Carrefore market,close to the metro. The hotel is elegant inside. Our room was large with 3 large closets & shelves. We had a balcony which we loved. The room was very clean. The shower had wonderful hot water & great water pressure. The mattress was hard but I never felt achey when I woke up. There was a self thermostat that we could control our room temperature. There is a mini fridge but your not allowed to use it which we didn’t like. The bar on the roof was beautiful the bartender an Eagle Scout made great drinks & so friendly gave us great directions. The front desk was perfect helped us with tickets, directions, even will change money at a good rate. I read people thought the towels were too hard true but they’re really big which I feel is better. I recommend this hotel to everyone what a gem to find