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Láttu okkur vita og við jöfnum það.Frekari upplýsingarOpnast í nýjum glugga
hótel, fyrir vandláta, í Kivukoni, með 2 veitingastöðum og heilsulind
Very beautiful place
1. jan. 2022
This Hotel it’s nice but needs some attention on bathroom faucet the water is leaking and…
18. des. 2021
Þessi gististaður lýsir yfir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum útgefnum af Intertek Cristal (utanaðkomandi sérfræðingur - á heimsvísu).
Safnaðu 10 stimplum, fáðu 1 verðlaunanótt*
Heilsulindin er opin daglega.
Þessi gististaður hefur tilkynnt að þar sé gripið til ráðstafana um aukin þrif og aukið öryggi gesta.
Sótthreinsunarefni er notað til að þrífa gististaðinn; fletir sem oft eru snertir eru þrifnir með sótthreinsiefni milli dvala; rúmföt og handklæði eru þvegin við að minnsta kosti 60° hita.
Hlífðarbúnaður, þar á meðal grímur og hanskar, verður í boði fyrir gesti.
Félagsforðunarráðstafanir eru við lýði; starfsfólk gististaðarins notar hlífðarbúnað; plastskermur er uppsettur milli starfsfólks og gesta á helstu samskiptasvæðum; hitastig starfsfólks er kannað reglulega; mælingar á líkamshita eru í boði fyrir gesti; gestir fá aðgang að handspritti.
Sérinnpakkaður matur er í boði fyrir morgunverð, hádegisverð og kvöldverð og einnig með herbergisþjónustu.
Hvert gestaherbergi er haft autt í a.m.k. 48 klst. milli bókana.
Gististaðurinn staðfestir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum sem Intertek Cristal (utanaðkomandi sérfræðingur - á heimsvísu) hefur gefið út.
Aðeins skráðir gestir mega vera á herbergjunum.
Gestir geta sofið rólega því að á staðnum eru kolsýringsskynjari, slökkvitæki, reykskynjari, öryggiskerfi, fyrstuhjálparkassi og gluggahlerar.
Þessi gististaður tekur við kreditkortum. Ekki er tekið við reiðufé.
*Sjá gjöld og skilmála til að skoða viðbótarupplýsingar eða aukagjöld
Nice location, decent size room, good wifi, excellent breakfast, old property. Checkin could be faster
MUHAMMAD, 2 nátta viðskiptaferð , 18. okt. 2021
Sannvottuð umsögn gests Hotels.com
This is a beautiful property located in the city center. The staff was warm & welcoming. I had a big spacious room that was comfy & quiet. The free breakfast buffet was delicious and fresh daily. The pool area was beautiful to just sit and relax with a good book. I used the nail salon in that hotel and the service was amazing. The only issue I had during my stay was the airport pick up. I made prior arrangements and was told $45 USD. I was picked up and signed for my transport. I paid the gentlemen before exiting the van. When I checked out I was presented with the $45 invoice. When I explained I paid the driver I was told I was supposed to pay the front desk. After several calls to the general manager and to the driver who denied me paying him. The hotel decided to provide good customer and not charge me again. My suggestion is to just get an Uber on your own to avoid this situation from occurring. The hotel is very close to the airport and you can actually get an Uber for $10-15.
Jennifer, 2 nátta fjölskylduferð, 30. sep. 2021
Sannvottuð umsögn gests Expedia
very good hot3el
Samir Samsuddin, 3 nátta viðskiptaferð , 29. sep. 2021
Sannvottuð umsögn gests Hotels.com
Hotel needs work. It isn’t 5 star, so don’t be fooled by hotels.com lies . It is a good 3 star. Service needs sharpening up , rooms are basic. You can sit in restaurant for 10 mins without service. Generally not so bad .
Andrew, 1 nátta viðskiptaferð , 12. ágú. 2021
Sannvottuð umsögn gests Hotels.com
Very friendly staff. Beautiful garden with pool.
3 nátta ferð , 9. jún. 2021
Sannvottuð umsögn gests Expedia
Employee were awesome. Superb services. The manager called me by name and was helpful.
Dr.Innocent, 2 nátta viðskiptaferð , 15. okt. 2020
Sannvottuð umsögn gests Orbitz
The property has beautiful detail oriented structure, with access to beautiful large lawn, greenery, golf course, and even the ocean. During our stay we realized that the building has a large crack visible from the pool area. This was a little worrisome to notice. For someone coming up from humble beginnings, felt somewhat unwelcomed, maybe because we had been requesting for a fresh mask (which we were advised over the phone would be available) since arrival. Cleanliness was a major issue as well. Complaints were communicated, and we await feedback. Perhaps an unfortunate experience, certainly very disappointing, terrifying (cleanliness being prerogative in the viral pandemic), and heartbreaking even. On a positive note, there are still good people in this institution who will listen and accommodate their guests. During our stay, we felt that the receptionists were perhaps the best people to communicate with, and they'd go out of their way to help and support anything that was needed to be done. Food has always been amazing here, and their chef is a star for a fact. He does not just intrigue the taste-buds, but is an amazing, empathethic human being as well, with much love for this institution, and goes out of his way to help people no matter what. My mother and I would profoundly like to thank their reception team, and this super chef from this hotel :) without them, we'd probably have left earlier than we did.
NJ, 3 nátta fjölskylduferð, 21. júl. 2020
Sannvottuð umsögn gests Expedia
Hotel needs renovation badly. Rooms are outdated. no difference between standard and executive rooms. Bfast was same for 3 days. Not worth the price , we can get better hotels in Dar for lesser the price.
Vishal, 3 nátta viðskiptaferð , 15. feb. 2020
Sannvottuð umsögn gests Hotels.com
The food was excellent, and the property location was great.
Scott, 1 nætur rómantísk ferð, 14. feb. 2020
Sannvottuð umsögn gests Expedia
The Serena is beautiful, inside and out. The hotel and grounds are truly spectacular. The only negative things I could say are: - The service was a bit off. The concierge was entirely too pushy for my taste in arranging vehicles, tours, etc. And the staff in the restaurant seemed disinterested, generally. - The hotel is overpriced as a whole. That said, our experience overall a lovely one.
Patrick, 2 nátta ferð , 7. jan. 2020
Sannvottuð umsögn gests Hotels.com