Shilo Inn Hotel & Suites - Yuma

Check in was a difficult process. There was an issue with the computer. That was okay, it happens to the best of us. However, we stood there for 15 minutes well the front desk attendant tried to figure it out. Here's what should have happened, re-booked the room due our reservation disappearing. Write down our name so that you can check into later after the guest has departed. Also, there was a guest on the telephone who waited on hold this entire time. There was a very nice gentlemen behind the counter who offered to assist the phone customer and our front desk agent said no I have it. Well no you don't your just placing them on hold. I loved the gentlemen woorking behind the desk. He was fantastic and very very nice. The room itself was okay. Seemed clean, bed wasn't comfortable.

Hotel rooms have been totally upgraded since last year. Very nice.

We were extremely pleased with the service and amenities provided by the Shilo Inn, Yuma. The room was well set up and very clean. The pool and hotel grounds were beautiful. The staff were all friendly and helpful, especially Shea at the front desk.

This was a great hotel. The rooms were large and clean the bed was amazing. The best part was the free breakfast at Hot Rods and Beer. They bar also had a wonderful band and great food. We walked right next door had a few drinks and dinner and walked back to hotel.

Recently remodeled and upgrade, one of the best place we have seen in a moderate price range. I all the Shilo hotels are this good I will use them whenever they are available. A+ on cleanliness.