The room was very clean; check in staff was friendly and smooth; bed and pillows were comfortable; bathroom was refreshing with toiletries (e.g. shampoo, conditioner, soap, shower cap, vanity kit); fridge was convenient; iron and ironing board; internet was fast; and offerings for use with a provided kettle (e.g. instant coffee, tea, hot chocolate, spoon, cups, glasses). There is also an expensive laundry service that you can send away if necessary. Do note that your windows may be viewable by another person with ease. One issue we found is that there's no nearby outlets towards the head of the bed requiring an extension cord and adapter if you have a medical device.