There was a renovation going on during our stay which may have caused the AC not to work. It was very hot and the staff tried their best to accommodate, but unfortunately this seemed to be beyond their control.
There is only 1 power socket in the room.
There is no bar/lounge as hotels.com has advertised.
I have been mostly disappointed that after specifically choosing the option to pay at the property on arrival, during booking, that hotels.com decided to share one of my cards on file with Kabanel and they decided to 'authorize' that card for payment. When I called the hotel before arrival, the lady on the phone seemed irritated that I couldn't understand that this was ONLY an authorization and just kept saying 'ok, ok'
This 'authorization' is money that you cannot access and I have checked out 11days ago and this authorization is still pending and I haven't been able to have access to this money.