The Marcel at Gramercy

I travel to this area of Manhattan for work very often and have stayed in many of the surrounding hotels. Staying here has been one of my more disappointing visits. I think they must’ve given me a lemon of a room, because a lot of the photos look really nice online, but mine does NOT look like that. My “window” isn’t really a window, but rather a partially frosted over window (like you’d see in a bathroom over someone’s bathtub), with something leaning on it from the outside! I have no idea what’s out there because it’s not worth figuring out how to keep the curtain raised up. The bathroom is tiny, with dirty feet stains on the bottom of the tub from simply being old (not actually dirt). There’s wallpaper peeling off the wall, the tv is on the wall crooked, and the armoir is a beat up hot mess. It’s like someone took a dirty old hotel room and slapped a cheap reno on it and then asked $350 a night. Not really any amenities either for the $22+ “resort” lol fee. I’m actually still here now, but they were nice enough to put me in a larger-than-the-shoebox room I paid for, so I feel like I can’t complain. But I suppose now I see why they didn’t mind me having the “upgrade” to their lemon. Pros: location and staff are very friendly. But you won’t find me here again on any other stay in the future. See photos!

We really enjoyed our stay at the Marcel! From the very point of our arrival, we were greeted with smiles and helpful advice and information. Rooms were reasonably good sized for NYC but the lounge upstairs with open-air terrace is really spectacular for such a downtown location. One can get used to retrograde rooms and poor service in NYC based on past experience, but these folks really break the mold. We plan to make the Marcel our regular hotel to stay during visits!

Picked this for location near the event I was attending. Solid choice. Best feature was the pleasant and helpful staff. Everything else pretty standard NYC hotel.

Great location. Clean room

The room was actually really small and there wasn't much space for four people's luggage when there was actually two queen beds. It was very hard to maneuver around