Kimpton Surfcomber Hotel

I must admit that I am a frequent traveler, so I can understand when there are peaks and sometimes, the many demands expected by guests, especially first timers, cannot be met, for instance the size of the rooms. In my case, I had an awesome time, the staff was superb, the location awesome ( a couple of blocks to Lincoln Road), the beachfront was pleasant.

Rooms are out dated. Beautiful pool area and convenient beach access. Hotel staff were very accommodating.

Don't know if it was hotels.com's fault or the hotel itself, but we were notified 3 days before that there was a music festival at our hotel and the pool would be closed to kids. It was 21+ the entire stay. they did make arrangements for a pool next door for our eight year old. Worse was the fact that there was EDM blaring outside our window from 11:30am-11:30pm daily. We didn't sleep each night until that time. The service was great, as were the people. The AC was muggy and didn't work well. A bad experience for $550/night. Further, we were traveling with a dog and we were not able to find another dog-friendly hotel with three days notice.

We stayed at the surfcomber during the Miami music festival. The hotel let us know 3 days before our arrival that the hotel would be hosting an edm pool party from noon to 11 am Wednesday though Sunday. Happily, we were able to change our rooms away from a pool view. The hotel pool was, of course, closed during our stay. The surfcomber arranged for pool access at a neighboring hotel during the festival. The music from our hotel still pulsed over the pool at the Marseilles. Our neighbors in an adjoining room ran their hair dryers at all hours and had a loud argument at 6 one morning regarding who was going to pay for their room. Still, the Surfcomber staff accommodated is as well as they could given the circumstances. Unless you are planning to attend the festival and go clubbing afterward, I would recommend against visiting Miami Beach during the Miami Music Festival

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