Quality Inn Grand Rapids North – Walker

Comfortable stay, used pool, hot tub, and vending. Ate breakfast -- all satisfactory Price good and location to downtown Grand Rapids fine, would stay again as a base to visit GR for ArtPrize or Mejer Gardens.

Our stay started with finding a towel left on the back of the bathroom door from the previous guest. The room overall was clean..but, there were many details that were bother some that I would not expect from a Quality Inn. The bathroom heating lamp was broken as was the nozzle on the shower handle, the top of the coffee pot..broken...burned out light bulb on vanity (which was fixed when if left a note with cleaning crew) but they forgot to leave fresh towels for the next day);(...like I said, the room was very clean..but that was about it. minor details that should have been fixed before anyone stayed in the room.

This hotel was terrible. The woman I checked in with asked me was I planning on leaving my luggage in the room when I left for the day. How sketchy is that? Someone spilled fruit loops on the floor and they stayed there for days. The room was $80/ night with no fridge or microwave. I've stayed in $66 hotels with this things and they were more clean. The sink in my room was backed up. Just a horrible stay overall. This place should be demolished.

The Staff were dressed in t-shirts and jean shorts, no way to tell if this was the cleaning crew or what when I checked in, though they were nice and got me checked in quickly. I would expect at least some uniform polo shirts or something to be able to discern the staff. The room itself was in shabby condition, carpet looked okay, but there were dents in the walls, wall area around the light fixture was not painted, and looked as though the smoke detector was being held in place by the electrical wires connected to it. The sink was very slow to drain and the staff was aware of the issue because the front desk clerk came in with drano while we were in the room! And it still wasn't draining correctly. The beds were stiff, felt like I was sleeping on plywood with a 1/2 inch piece of foam on top. Terrible nights sleep. The pool area, from a distance, looked nice. Went to use the hot tub to try to relax a bit when I got there. I couldn't stay in more than 10 minutes because it was over-chlorinated, so much so that my eyes were burning with only being up to my neck in the water. And don't get me started on the dirt and debris on the floor and tables in the pool area. Not to mention the cobwebs and mice feces I saw under the a/c units as well.

Other than the cleanliness of the room this hotel was horrible. There was a note on the front counter stating they would be back in five minutes. Finally a person came and had to call someone because he didn't know what to do, that person never came up to help him. The hall smelled of marajuana. There were parts missing from the coffee pot in the room and the pot in the continental breakfast area was empty except for a few grounds in the coffee pot.