No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200
What's nearby
Kampung Cina - 3 min walk - 0.3 km
Pasar Payang - 9 min walk - 0.8 km
KTCC Mall - 3 min drive - 2.9 km
Kuala Terengganu Drawbridge - 3 min drive - 2.9 km
Crystal Mosque - 7 min drive - 5.8 km
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive
Airport shuttle (surcharge)
Restaurants
Plaza Perdana - 3 min walk
Superstar Family Karaoke - 3 min walk
Nasi Dagang Atas Tol - Bandar - 3 min walk
Plan A Restaurant - 4 min walk
Auntie Dayana's - 2 min walk
About this property
Arena Boutique Hotel Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu is a great choice for a stay in Kuala Terengganu. Other features include a 24-hour fitness center and a fitness center.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
88 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
What to do
Shopping
Working away
Business center
2 meeting rooms
Computer station
Conference space (600 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
Reception hall
Outdoor entertainment area
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Doorbell and phone notification
Phone accessibility kit
Room amenities
Be entertained
Smart television
Netflix
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Local maps
Fees & policies
Refundable deposits
A damage deposit of MYR 100 will be collected before check-in
Optional extras
Airport shuttle service is offered for an extra charge of MYR 30 per vehicle
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Also known as
Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu
Frequently asked questions
Does Arena Boutique Hotel Kuala Terengganu offer free cancellation for a full refund?
Yes, Arena Boutique Hotel Kuala Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arena Boutique Hotel Kuala Terengganu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arena Boutique Hotel Kuala Terengganu?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Arena Boutique Hotel Kuala Terengganu?
Yes, an airport shuttle is available. The charge is MYR 30 per vehicle.
What are the check-in and check-out times at Arena Boutique Hotel Kuala Terengganu?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Arena Boutique Hotel Kuala Terengganu and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Arena Boutique Hotel Kuala Terengganu like?
Arena Boutique Hotel Kuala Terengganu is a short 3-minute walk from Kampung Cina and 9 minutes' walk from Pasar Payang.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 26, 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
KWOK LEUNG KELVIN
KWOK LEUNG KELVIN, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 24, 2024
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Seng
Seng, 1-night family trip
Verified Expedia guest review
6/10 Good
Apr 25, 2024
Noisy 1st floor room
Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2024
KimTong
KimTong, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 2, 2024
Clean
Tan Poo
Tan Poo, 1-night family trip
Verified Expedia guest review
4/10 Fair
Mar 31, 2024
Ants, dirty fridge and stained bedsheets
The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Patrick
Patrick, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 27, 2024
Good location in the downtown.
Soon Keong
Soon Keong, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 3, 2023
Zlyana
Zlyana, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 7, 2023
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors).
Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies.
Overall it was okay for 1 night stay.
Harveen
Harveen, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 4, 2023
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..
Munizah
Verified Expedia guest review
4/10 Fair
Jul 6, 2022
LOW
LOW, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 1, 2022
clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 15, 2022
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Neil
Neil, 3-night trip
Verified Expedia guest review
6/10 Good
Feb 7, 2022
Emily
Emily, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 22, 2021
Amazing services except the room locked too early before 12 pm.
Hasbuhaidi
Hasbuhaidi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2021
Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Eileen
Eileen, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2021
Kk
Location of hotel is very convenient with banks just across the road and very near to city
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2021
👍👍👍
MOHD SAMSUL
MOHD SAMSUL, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2021
Smelly pillow and bed sheet
The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell.
If this can be improved, I’ll definitely give 5/5 star.
Overall it’s good.
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Apr 23, 2021
Cheap. rooms are noisy because of noisy staffs
All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2020
New, clean and comfortable hotel
New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2020
Very comfortable, cozy, good staff. The parking a little bit far and share with outsider even though you dont need to pay for the parking. Sometime it's hard to find a parking spot and a little worried about your car as it far from the hotel. I suggest to prepare a parking space for the guest only.
Verified traveler
4-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2020
Serene
Serene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2020
Clean and chic design room, good service even though we need to be patient during check in due to limited persons allowed at the counter now. Location is excellent, close to Chinatown and they have dedicated parking behind the hotel.