Hilton Boston Logan Airport

Nice hotel

Hotel needs to be more honest about HOW FAR guests have to "walk" to GET to hotel from Airport Terminal after long trips already Unbelievable amount of walking to GET into hotel - Should NOT be used as a "convenience" the "connected" to the airport terminal I would have been MUCH better off, taking a shuttle from the terminal. I'm young and healthy- would be terrible if elderly people booked here, believing "convenient" having "just a walk across a bridge corridor" - Which is NOT the case. Hotel should be more honest about length needed to walk to GET to front desk, to check in- is like walking a longs hamster cage of corridors - changing different floors Also, kind of ridiculous, given what one pays for a night stay here ... that breakfast is NOT included. I went down for breakfast ... Average "$19" for eggs, etc I flew in from Europe where everywhere, i got lodging for $100 or "less" - down to $60- ALL lodging there, "included" "phenomenal" spreads of breakfast options - "included" in my lodging price. American BIG FISH Corporate Gluttony - That just keeps getting more and more ONLY about the dollar. I will most likely seek other smaller, local options on my future trips flying into Logan. Will support the people in business to make a living, that arent losing sight of not taking exorbitant advantage to do so. Corp America - Nothing but bottom line gluttony nowadays and i guarantee, the exceptional staff is not receiving pay, reflecting such

I've used this location several times. Very convenient and handy shuttle. I do find it annoying that for what you pay you don't get free wi-fi. Restaurant is pretty good, not cheap! Especially breakfast. But no other options.

We were told at checkin we would get an email and bill under the door so we could skip the checkout line - neither happened even after they confirmed our email address for use. Noise level by other guests and air ducts were unacceptable and I had to call to check out. With heightened concern of covid19 I would’ve expected things not to be “sticky” in the bathroom!

Thought it was ridiculous that WiFi was not included!

I was in a wheelchair accessible room and the shower head was horrible, even for an able bodied person.

Never heard am airplane the entire time spent in room. A first for me staying at airport hotels for convenience.No ear plugs needed.

Always a lovely stay

It met all expectations, and then, the staff went above and beyond. I left something in my room, and without hesitation, the staff retrieved and mailed me my belonging. It was wonderful.

Great location, multiple services available. Quiet