Novotel Abidjan

Nice hotel, mostly good service (one forgotten order at the restaurant), and very nice rooms and pool. Convenient if you want to stay in Plateau, the business district of Abidjan. Wouldn't hesitate to stay here again!

The hotel was clean, quiet and mostly everything worked as expected. Check-in and check-out were effortless and the staff were friendly. The food on the a la carte menu was good although I found the buffet breakfast disappointing. All food and beverages push the price ceiling compared to other similar hotels in Africa. The hotel does not offer much by way of an ATM, money exchange, travel services, etc. Internet speed was manageable during the day, frustrating at peak times, and the connection dropped too frequently to successfully complete a single Whatsapp call home. The room was slightly musty accompanied by an occasional sewage odour and the air-conditioner had to work hard to maintain a comfortable room temperature. Opening the windows helped with the smell but made the air-conditioner suffer -- so not really a solution when it's 30 degrees and humid out. The bed was comfortable, the shower good and the room relatively quiet. Hotel location is not convenient for going out at night as the surrounding business district turns into a morgue after dark. But apparently it's a good choice for circumventing the city's tortuous traffic.

Great experience!!! Fast service. Breakfast not worth it. But overall great for our family

Spent 4 days here and was quite pleased all around. Minor issue I have is that the fitness area is rather small with little open space for non-machine exercising

Service was poor, guest turned up at my doorstep at 2.47 am with activated key trying to get in my room .Called receptionist was told l had booked room for two night.Really disappointment with treatment by staff at hotel