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Not so good. Room smelled of dog poop. I blame both cleaners and pet owners. Pool view…
21. apr. 2022
The hot tub was very dirty and the jets did not work at all .. ants in the bathroom … the…
2. apr. 2022
Þessi gististaður lýsir yfir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum útgefnum af We Care Clean (Best Western) og SafeStay (AHLA - Bandaríkin).
Safnaðu 10 stimplum, fáðu 1 verðlaunanótt*
Þessi gististaður hefur tilkynnt að þar sé gripið til ráðstafana um aukin þrif og aukið öryggi gesta.
Sótthreinsunarefni er notað til að þrífa gististaðinn; fletir sem oft eru snertir eru þrifnir með sótthreinsiefni milli dvala; rúmföt og handklæði eru þvegin við að minnsta kosti 60° hita.
Félagsforðunarráðstafanir eru við lýði; starfsfólk gististaðarins notar hlífðarbúnað; plastskermur er uppsettur milli starfsfólks og gesta á helstu samskiptasvæðum; gestir fá aðgang að handspritti; grímur eru nauðsynlegar í almannarýmum.
Snertilaus útritun er í boði.
Sérinnpakkaður matur er í boði fyrir morgunverð.
Gististaðurinn staðfestir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum sem gefnar eru út af: We Care Clean (Best Western).
Gististaðurinn staðfestir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum sem SafeStay (AHLA - Bandaríkin) hefur gefið út.
Samliggjandi/aðliggjandi herbergi kunna að vera fáanleg ef þau eru laus og gestir geta beðið um þau með því að hringja beint í gististaðinn í númerið sem gefið er upp í bókunarstaðfestingunni.
Á þessum gististað eru engar lyftur.
Gestir geta sofið rólega því að á staðnum eru kolsýringsskynjari, slökkvitæki, reykskynjari og fyrstuhjálparkassi.
Athugið að samfélagsleg viðmið og reglur fyrir gesti geta verið mismunandi milli landa og gististaða. Reglurnar sem eru birtar koma frá gististaðnum.
Nafnið á kreditkortinu sem notað er við komu til að borga fyrir tilfallandi gjöld þarf að vera aðalnafnið á bókun gistingarinnar.
Þessi gististaður tekur við kreditkortum. Ekki er tekið við reiðufé.
*Sjá gjöld og skilmála til að skoða viðbótarupplýsingar eða aukagjöld
I left shoes behind that were never found by staff. I know exactly where I left them, so I provided that information. I receive the run around by staff. I last spoke with the manager Dante who informed me she would call me back, but never did. I think it poor customer service to not communicate or attempt to resolve a customer issue. I would not return for a stay there again.
Moses, 2 nátta ferð , 25. mar. 2022
Sannvottuð umsögn gests Hotels.com
I always enjoy staying at this hotel. The rooms are large. The hot breakfast is huge and has so many options. The pool and hot tub are fun in warmer weather ( didn’t use them on this trip). The checkin process was so quick and efficient. Then once we were in our room, Dante from the front desk called to confirm that everything in the room met our needs. I was so impressed with the level of customer service.
Kathleen, 1 nátta fjölskylduferð, 27. feb. 2022
Sannvottuð umsögn gests Hotels.com
Maria, 1 nátta ferð , 19. feb. 2022
Sannvottuð umsögn gests Hotels.com
Customer service was great very friendly and helpful the rooms were OK. A little loud since our room window is close to the freeway but overall it was a great stay for one
Yezzenia, 1 nátta fjölskylduferð, 8. jan. 2022
Sannvottuð umsögn gests Expedia
There was barely Any staff on site and I could not get anyone to answer the phone when I called to make a request. However the staff that were working when I arrived were friendly and helpful. My floor smelled strongly of smoke even though it was supposed to be a non-smoking for which really grossed me out.
susannah, 1 nátta fjölskylduferð, 6. jan. 2022
Sannvottuð umsögn gests Expedia
The smell of the room was disgusting. The toilet water kept running all night me was annoying. The carpet looked dirty. No water in the rooms, the machines in the gym were old and making weird loud sounds. The door to get to the building was broke so I tried many times under the rain until someone told me it was broke.
Danitza, 2 nótta ferð með vinum, 5. jan. 2022
Sannvottuð umsögn gests Expedia
The heater/AC had one speed - heat or nothing - and didn't shut off when the temperature selected was reached. That made for a poor night of sleep getting up and down to shut off/unplug the heater unit. Also, they put us in a basement room right next to the housekeeping headquarters. I'm surprised they give rooms like that out to guests. The inability to go from the lobby into the rooms area was also a minus, and entering through the outdoor pool is a hassle. Our room didn't come with the requisite towels either.
1 nátta ferð , 2. jan. 2022
Sannvottuð umsögn gests Hotels.com
I read the previous reviews about thin walls and rude staff, keys not working but I needed a room close to my event at Red Hawk Casino. The stay was ok, beds and shower ok. One of my keys didn’t work but that was ok. The only rude experience was at breakfast. There was no more syrup. A guest found some in the cupboard so brought it out. A worker came out and seen it out. She threw the whole bottle away announcing “no syrup for everyone people can’t just help themselves” as she threw a fit. It was so rude. It shouldn’t have been empty. People flocked to the syrup once that one guest pulled it out so it must have been out long enough that everyone was waiting.
Lisa, 1 nátta ferð , 31. des. 2021
Sannvottuð umsögn gests Hotels.com
I enjoyed our stay, although we didn’t get to check in until 4pm. The wait was worth it, we had been upgraded to the Presidential suite. It was on its own, by the exercise room and pool faced us. The pool and sis looking inviting abs clean. The fireplace was nice and worked well. It had a jacuzzi tub as well but didn’t use it. The location was perfect, convenient to shopping center, food places and RedHawk casino. As well as central Placerville which we ended up after for a late night snack. Overall our stay was awesome! Everyone was friendly and the not breakfast was great! They offered eggs, sausage, waffles, yogurt, pastries, coffee and juice. We will stay again!
Chris, 1 nátta ferð , 31. des. 2021
Sannvottuð umsögn gests Hotels.com
It was ok There was no elevator We have a disabled person had to walk 2 plight of stairs
1 nátta ferð , 25. des. 2021
Sannvottuð umsögn gests Hotels.com