4/10 Fair
Feb 10, 2025
Book something else
I arived a little oast 9pm. I stood outside in a lobby area for about 15 min. No one showed up. Anither person staying at the hotel let me into the lobby. At the desk i waited another 10 min no one came to help, had no bell to ring. Ended up calling the phone number took over 10 rings finally someone came to help. The room was not clean. The couch had stains and cereal was all over my floor. My room which was wheelchair accessible shower was a complete nightmare. I am able to stand to shower but due to the seat on the tub i had almost no room to turn or scrub. The fridge door would not open completely due to it scraping the carpet. The fridge was also all rusted and dirty. The ice bucket has seen its better days in the 80s. The plastic bucket was all bent as if someone placed it un the microwave. The breakfast was horrible. They had a gallon of costco milk out for everyone to touuch and pour. All they had was cold cereal and an automatic pancake machine which made tiny 2 inch pancakes. I have pictures but was unable to upload.
Dolores
Dolores, 1-night trip
Verified Hotels.com guest review
