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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel in Moses Kotane with golf course and spa

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Photo gallery for The Palace of the Lost City at Sun City Resort

Lobby
Creator video
Outdoor pool, pool umbrellas, sun loungers
Buffet
Golf
Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Connecting rooms available
  • 24/7 front desk
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
$393 nightly
The total price is $454
Oct 15 - Oct 16
Total with taxes and fees

Why we love this property

Splash zone paradise
This luxury hotel features an outdoor pool, a free water park, and a children's pool with a lazy river. Guests can unwind with poolside dining and drinks.
Spa sanctuary
Daily spa treatments and couples rooms await. Indulge in body scrubs, massages, or reflexology. Sauna and garden complete the escape.
Garden-view indulgence
Peaceful luxury awaits in this hotel's serene garden. Guests savor fine cuisine at the garden-view restaurant or poolside dining venue.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, blackout drapes

Luxury Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 387 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Mini-golf

The Cascades Hotel at Sun City Resort

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.8 out of 10, Good, 237 reviews
$236 nightly
The price is $271
Oct 15 - Oct 16
Total with taxes and fees
The Cascades Hotel at Sun City Resort
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About the neighborhood

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 17 min walk - 1.5 km
  • The Gary Player Golf Course - 1 min drive - 0.8 km
  • Sun City Casino - 2 min drive - 1.2 km
  • Segaetsho Cultural Village - 4 min drive - 2.3 km
  • Pilanesberg National Park - 13 min drive - 6.7 km

Getting around

  • Free area shuttle
  • Free casino shuttle

Restaurants

  • ‪Cabanas Pool Bar - ‬4 min drive
  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪The Crystal Court - ‬1 min walk
  • ‪Debonairs Pizza - ‬17 min walk
  • ‪The Jungle Bar - ‬13 min drive

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a nightclub. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 335 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free area shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Archery
  • Ecotours
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway rentals/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorized)
  • Water skiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes ecotours, segway rentals, and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

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Reviews

The Palace of the Lost City at Sun City Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised as excellent with many varieties and a standout buffet. (9 reviews)
  • The pool area was great and wonderful for children. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Children
Shower
Restaurant
Breakfast
Bus
Bathroom
Architecture

Reviews

10/10 Exceptional

We loved everything about his hotel!
Louise, 2-night trip

10/10 Exceptional

Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
rory, 4-night trip

10/10 Exceptional

Very friendly Clean Safety Location
Eman, 4-night trip

10/10 Exceptional

Beautiful clean and comfortable
carlos, 3-night trip

10/10 Exceptional

Beautiful hotel and surroundings, a special place
Susan, 3-night trip

10/10 Exceptional

Hotel de sonhos!!!

Estadia maravilhosa! Funcionários super simpáticos e solícitos!!! Estrutura fantástica!! Quarto lindo!!! Café da manhã incrível!!! Voltaria, com certeza !!!
Edilza, 1-night trip

10/10 Exceptional

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Sharon, 2-night trip

10/10 Exceptional

Lovely resort as always you did not disappoint
Reinette, 2-night trip

10/10 Exceptional

I loved everything about this place. We will definitely come back soon
Morgan, 3-night trip

10/10 Exceptional

Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Trevor, 1-night trip

8/10 Very good

This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
Stephanie, 4-night trip

10/10 Exceptional

Fantastically beautiful place with tons to do.
Heinrick, 2-night trip

8/10 Very good

Ótimo hotel

Hotel muito bom. Atendentes muito atenciosos.
MARCOS, 2-night trip

8/10 Very good

The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Terri, 2-night trip

10/10 Exceptional

Hotel realmente fabtastico

Hotel é fabtastico. Ficamos na suite Junior no 7 andar. Fomos tratados a 5 estrelas. 2 buttlers a nosso dipor tofo o tempo. O complexo é incrivel. Cafe da manhã espetacular. Unica coisa é que o hotel dispõe apenas de um restaurante para jantar. Existe outro restaurante fora para variar. Marcamos os passeois todos no concierge do hotel quando chegamos. Bem pertinho do safari. Estando no hotel vc tem acesso ao parque aquático. Dica. Evite ir em julho pois é inverno e faz muito frio na manhã e mo final do dia.
Henrique, 3-night trip

10/10 Exceptional

My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!
Florentino, 2-night trip

10/10 Exceptional

This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Suzanne, 4-night trip

10/10 Exceptional

The best hotel we've ever stayed in, this is our third time.
Louis, 4-night trip

10/10 Exceptional

African Paradise

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Dilyara, 7-night trip

10/10 Exceptional

Amazing stay
Kirstine, 7-night trip

10/10 Exceptional

Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small
THIBAULT, 3-night trip

10/10 Exceptional

Hotel fantastico

Hotel fantastico
Vinicius, 4-night trip

10/10 Exceptional

Excepcional

Local maravilhoso com acesso a praça mandela e ao shopping através de passarela no andar do hotel! Atendimento e cordialidade perfeitos!
Tatiana, 3-night trip

10/10 Exceptional

Excepcional

Hotel incrível com café da manhã fora de série, com frutas exóticas, incluindo blueberries e champanhe à vontade, ao som de piano ao vivo. Além disso, cada detalhe impressiona. As portas, colunas, cadeiras, teto, tapetes. Tudo com muito esmero. Nunca vi nada igual. Recomendo demais.
Simone M, 2-night trip

10/10 Exceptional

Staff was amazing and everyone was nice
Jesus, 1-night trip