Microtel Inn & Suites by Wyndham Bozeman

When we checked in it appeared the owner/manager's very young daughter was helping and she actually didn't activate our keys correctly so this had to be redone. The we were directed to park in the back of the hotel, however both doors at the back were not in working condition and could not be key accessed after 11 PM. One of the beds in the room had a visible indent in like a huge boulder had set on it to flatten it out and the pillows were in equally flat and should be replaced. The small TV was mounted above the wardrobe in the far corner of the room making it nearly impossible to watch anything and relax. The bathroom had broken tiles. Nothing in the room was plugged in or set, we had to plug in microwave and cord was buried behind fridge. Clock not in working order. Way overpriced for what was provided. Lesson learned, we not recommend to anyone.

Just a overnight check in took a bit wouldn’t say it was a fault of the place or people. Just got people before me that couldn’t get a clue of what they wanted

Convenient location but too close to railroad crossing. Trains run all hours of night, 3-4 a night. If you are a light sleeper get a room facing south and not north if you are going to stay here.

Not a very friendly experience at this hotel: at 1:30 in the morning was falsely accused of being a noisy room when we were in bed. Front desk called up to the room and we called them back in retaliation. They even came to the room and gave no apology at all. Check-in experience was also terrible, I questioned front desk for why the pre-authorized reservation was debited from my account before I got to the hotel, which is the first and other hotels don’t do this, and they told me it’s just how they do things. We will no longer be staying at this hotel in the future.

Front desk was helpful and the room was clean and comfortable. Bed was a little saggy in the middle but the room was nice otherwise.