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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Unwind with a cup of coffee or cool off by the pool. Enjoy an unforgettable getaway near Wilderness at Smokies.

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Experience the beauty of Sevierville at SureStay Plus Hotel by Best Western Sevierville, where guests can unwind with a refreshing dip in the seasonal outdoor pool or simply relax over coffee and tea in the lobby. With helpful staff, free self parking, and a 24-hour front desk for added convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (4)

  • Housekeeping (on request)
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
The current price is $52
includes taxes & fees
$47 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

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7.2 out of 10, Good, 1,001 reviews
The price is $60
includes taxes & fees
$53 per night
Feb 23 - Feb 24
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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wild WaterDome - 2 min drive
  • Soaky Mountain Waterpark - 3 min drive
  • Wilderness at the Smokies - 3 min drive
  • Sevierville Convention Center - 3 min drive
  • Sevierville Golf Club - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

At SureStay Plus Hotel by Best Western Sevierville, you'll be just a 5-minute drive from Wilderness at the Smokies and Sevierville Convention Center. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Also, Island at Pigeon Forge and LeConte Center at Pigeon Forge are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at SureStay Plus Hotel by Best Western Sevierville and nearby?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Sevierville like?

SureStay Plus Hotel by Best Western Sevierville is in the heart of Sevierville, a short 13-minute walk from Floyd Garrett's Muscle Car Museum. Travelers say that the hotel is in a great location.

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Good for the Value, Not great
Check-in was easy and fast. Night clerk great as normal. Got up in the middle of the night and needed ice, forgot room key. It seemed like it bothered the night clerk to make me another copy, which is( so difficult.) Room was clean. Doors are a little loud when they unlock and close. If your a light sleeper be warned. Breakfast was fairly good. Better variety than some but waffle mix has been a little watered down the last couple of stays. Still I recommend for the price range.
Donald, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Roshenna, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Eaten alive
I booked this hotel for a weekend event for my daughter‘s volleyball, travel team upon arriving. The staff was very dismissive and unpleasant. When we entered the elevator the smell was awful when we got to our room. It didn’t get any better. There was a smell that came from the air conditioner when we turned it on That smelled like mold or dirt so we just turned it back off. The beds are horrible. Should have been replaced years ago. Sheets are stained towels are stained pillowcases are stained floor was sticky, and the desk still had crumbs from the other guest. The breakfast the next morning made us all sick. The food was so overcooked and stale that nothing was really worth eating when we got back to our room after a day full of volleyball tournaments, we discovered that our room had bedbugs. We went downstairs and tried to switch rooms only to be told there weren’t any and good luck. It was 1130 at night when we were kicked out of our hotel due to bedbugs. Do not waste your money trying to save a few dollars I never would have imagined at 11:30 at night. I had to find a new hotel room and hope that they had something open
Alexa, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Demetrius, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
TANIA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dorra, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good trip
This time no problems. Staff was friendly and helpful as all ways.
Donald, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Donald, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rooms were small. Only two towels. No washclothes. But appeared to be clean, and was adequate for one night. Breakfast was good and was more than anticipated. But a good bargain for the price.
Katherine, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Patrice, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Demetrius, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Woke up cold
The heating unit in the room didn't work properly. It would shift between heating and cooling on a random cycle, so I woke up several times freezing in the night
Donald, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Rebecca, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Showing wear and tear that should be handled with standard ongoing maintenance. Tub leaking all the time, floor molding and pealing away from wall in bathroom. Sink splatters water everywhere when turned on. Carpets worn and not the cleanest. Bread under the bed. Overall cleaning needs improved. Staff was very helpful and polite.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katrina, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

max, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katryna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay with friendly staff.
Carmela, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stay was ok. Just had to complain about loud noise. Other than that. It was ok. Not a bad experience
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Darren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The place is new. Who cares?
This place is unimpressive. The breakfast was lackluster. The only cooked foods were biscuits and rancid tasting eggs, in addition to waffles, cereal, bread, and yogurt. The room was out of body wash, which I wouldn’t complain about, but it was also out a few weeks ago when I stayed here. The fixtures appeared very cheap. The light switch cover flanged upward. The deadbolt dangled. The floor was faux-wood. I mean, the place is OK, but you can get a room for $25 less that also sucks if you want your quality to be this.
1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Loved the location close to shopping and restaurants and the pool was very nice."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM