In the heart of Amsterdam, Hotel The Exchange offers a unique blend of modern comfort and historical charm. With in-room WiFi, express check-out, a front-desk safe, vending machine, multilingual staff and 24-hour front desk at your service - you'll feel right at home. Guests rave about the helpful staff and prime location near Anne Frank House.
Amsterdam (ZYA-Amsterdam Central Station) - 6 min walk
Rokin Station - 9 min walk
Nieuwezijds Kolk Stop - 4 min walk
Dam Stop - 4 min walk
Amsterdam Central Metro Station - 6 min walk
Restaurants
Bierproeflokaal In de Wildeman - 2 min walk
Vlaamse Frites - 1 min walk
De Deugniet - 2 min walk
Burger Bar - 2 min walk
Dunkin' - 2 min walk
About this property
Hotel The Exchange
When you stay at Hotel The Exchange, you'll be in a great location, within just a 10-minute walk of Dam Square and The 9 Streets. This boutique hotel is also just a 5-minute drive from Passenger Terminal Amsterdam and ARTIS. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Nieuwezijds Kolk Stop is 4 minutes and Dam Stop is 4 minutes.
At a glance
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Hotel size
61 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1960
Safe-deposit box at front desk
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
26-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Children & extra beds
Rollaway beds are available for EUR 65.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam
Frequently asked questions
Does Hotel The Exchange offer free cancellation for a full refund?
Yes, Hotel The Exchange does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel The Exchange?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel The Exchange?
Sorry, there's no onsite parking at Hotel The Exchange.
What are the check-in and check-out times at Hotel The Exchange?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel The Exchange?
No, this hotel doesn't have a casino, but Holland Casino (7-min drive) is nearby.
What's the area around Hotel The Exchange like?
Hotel The Exchange is in Amsterdam City Centre, a short 4-minute walk from Nieuwezijds Kolk Stop and 5 minutes' walk from Dam Square. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel The Exchange Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The air conditioning worked well in most rooms, providing relief from the heat. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Bed
Lobby
Train station
Shower
Bathroom
Apparel
Air conditioning
Reviews
Verified
10/10 Exceptional
Apr 7, 2026
Great bed, great AC, friendly staff, one clogged shower drain, but it was handled immediately after staff was noticed.
Jukka
Jukka, 2-night trip
Verified
6/10 Good
Apr 20, 2026
Good Excellent location walkable to station and other major tourist attractions. Market shopping and food just nearby hotel. Hotel was clean and maintained. AC Rooms without view and too small. Cozy enough. Decor not that good too much tacky. Sometimes uneasy feeling. To improve interiors. May be there cultural theme Good for solo travelers
Harvinder Singh
Harvinder Singh, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Friendly staff.. great location , room was actually better than expected for Amsterdam Central and came with its own balcony too !!
Amit
Amit, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Clean rooms, great location, absolutely lovely staff
nicolo
nicolo, 3-night trip
Verified
8/10 Very good
Oct 9, 2025
Basic accomdation but staff are super friendly and location is central
Andrew
Andrew, 2-night trip
Verified
8/10 Very good
Oct 10, 2025
The rooms are very dated and rather small..
Staff is excellent and helpful.
Location is excellent
Would recommend this hotel for a short stay
Dean
Dean, 2-night trip
Verified
8/10 Very good
Oct 6, 2025
Location very convenient - rooms somewhat small in particular those where the bed was the entire width of the room
christian
christian, 3-night trip
Verified
8/10 Very good
Oct 3, 2025
Conveniently located
Hang Ping Rossana
Hang Ping Rossana, 6-night trip
Verified
10/10 Exceptional
Sep 5, 2025
The staff, the location, everything was wonderful. If I’m going back to Amsterdam, I’m definitely staying there again ❤️ thanks to Riyad at the reception
Meriem
Meriem, 3-night trip
Verified
8/10 Very good
Jul 22, 2025
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
chris
chris, 1-night trip
Verified
6/10 Good
Apr 8, 2026
Mixed feelings about this hotel.
Positives - ideal location, friendly staff and they checked us in early.
Negatives - room was disappointing- no showers screen so bathroom floor got soaked when we showered, only 1 mirror in room - above sink and no power outlet so struggled with hairdryer/straighteners for hair. Room was very bare - no ‘design’ features at all which I was expecting as a boutique hotel. Worst aspect was the room was on the 7th floor - 2 lifts needed and then a set of stairs. We found this really difficult with our luggage and there was no offer of help with this. When I mentioned it on checkout, I was told they would have helped if we had asked! We certainly would have asked if we’d had any idea of the challenge to access the room. They would have known though, and I really feel help should have at least been offered.
Overall the stay was okay but a little more thought with both room set up and assistance would have made our short stay more enjoyable.
Alison
Alison, 1-night trip
Verified
8/10 Very good
Sep 20, 2025
Air conditioning comfortable bed easy walking to train station
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
May 8, 2025
Great staff very friendly , walking distance to a lot of shopping and eating places
Ricardo
Ricardo, 3-night trip
Verified
10/10 Exceptional
May 11, 2025
Staff amazing.location was super central and convenient to everything
Weishan
Weishan, 3-night trip
Verified
8/10 Very good
Sep 29, 2025
Staff were great- friendly and helpful.
Room was clean and larger than expected.
Sheets were a bit musty though.
Value for money was great and it was a 5 minute walk from Amsterdam Central Station.
Tanika
Tanika, 1-night trip
Verified
8/10 Very good
Oct 5, 2025
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
Jasmine
Jasmine, 3-night trip
Verified
8/10 Very good
Jan 29, 2025
The location was so good and all the staff were so friendly and helpful
Najoua
Najoua, 5-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Great location, easy check in/checkout, quiet, clean, perfect place to stay
Brandon
Brandon, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
Staff was excellent in accommodating all requests.
troy
troy, 3-night trip
Verified
8/10 Very good
May 4, 2025
Nice central place
Mireille
Mireille, 3-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Amazing hotel! Location is perfect so close to Dam square and central station. Walking distance to everything you need. The staff were FANTASTIC. They were so friendly and kind gave us good recommendations all round lovely people. Check in and check out smooth you can keep your luggage there during the day. The room was spacious clean had everything we needed. 10/10 stay absolutely loved it. Thank you to hotel the exchange!
Olivia
Olivia, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Clean room, staff was friendly and near the train station. The room was uniquely decorated, which added to our which we appreciated
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Very central with easy access’s to all, station, airport and tourist sights.
Jane Irene
Jane Irene, 4-night trip
Verified
10/10 Exceptional
Jul 12, 2024
Nice little hotel in a great location for a good value. Friendly staff too!
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
We had an amazing stay , the room was cllean annd the staff were incredibly helpfull and super friendly . We will definitely book again here in the future