Experience the best of London at Novotel London ExCeL, a stylish eco-certified hotel near the Royal Victoria Bridge. Unwind in the sauna or steam room, and stay energized with a workout in the gym or a delicious meal at Upper Deck restaurant. Guests rave about the helpful staff and convenient location.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
24/7 front desk
Pet friendly
Gym
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Terrace
Daily housekeeping
The current price is $128
$128
includes taxes & fees
$107 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Queen Bed with Sofa bed
Standard Room, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
269 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 Queen Bed with Sofa bed
Superior Room, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
269 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
269 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
269 sq ft
Sleeps 2
2 Twin Beds
View all photos for Room, 1 Queen Bed, Accessible
Room, 1 Queen Bed, Accessible
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Sleeps 2
1 Queen Bed
View all photos for Premium Room, 1 Queen Bed (Executive)
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA
What's nearby
ExCeL Exhibition Centre - 3 min walk
Royal Victoria Bridge - 4 min walk
IFS Cloud Royal Docks Station - 5 min walk
O2 Arena - 9 min drive
Westfield Stratford City - 9 min drive
Getting around
London City Airport (LCY) - 6 min drive
London (SEN-Southend) - 45 min drive
Stansted Airport (STN) - 50 min drive
Luton Airport (LTN) - 58 min drive
Gatwick Airport (LGW) - 69 min drive
Heathrow Airport (LHR) - 83 min drive
West Ham Station - 4 min drive
Limehouse Station - 6 min drive
Stratford Station - 8 min drive
Royal Victoria DLR Station - 6 min walk
Custom House Station - 6 min walk
West Silvertown Station - 11 min walk
Restaurants
Subway - 6 min walk
Costa Coffee - 4 min walk
Sandwich & Co - 3 min walk
Upper Deck Restaurant - 2 min walk
Nakhon Thai - 8 min walk
About this property
Novotel London ExCeL
At Novotel London ExCeL, you'll be just a 5-minute drive from ExCeL Exhibition Centre and Thames River. Guests can visit the fitness center for a workout or grab a bite to eat at Upper Deck, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge, a sauna, and a steam room. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Royal Victoria DLR Station is 6 minutes and Custom House Station is 6 minutes.
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 25 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Sailing nearby
Working away
Business center
Meeting rooms
Conference space (4532 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Area rugs in room
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Upper Deck - This brasserie serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.10 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self parking costs GBP 25 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London
Frequently asked questions
Does Novotel London ExCeL offer free cancellation for a full refund?
Yes, Novotel London ExCeL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel London ExCeL?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London ExCeL?
Yes. Self parking costs GBP 25 per night.
What are the check-in and check-out times at Novotel London ExCeL?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Novotel London ExCeL and nearby?
Have fun during the warmer months with activities nearby such as sailing. Enjoy amenities like a sauna and a steam room.
Are there restaurants at or near Novotel London ExCeL?
Yes, there's an onsite restaurant, Upper Deck.
What's the area around Novotel London ExCeL like?
Novotel London ExCeL is in Docklands, a short 6-minute drive from London City Airport (LCY) and 3 minutes' walk from ExCeL Exhibition Centre. Travelers give top marks for the hotel's prime location.
Novotel London ExCeL Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 30, 2025
Fabulous hotel, superb location, great bar
Our first choice when visiting London. A great hotel with a fabulous terrace for a coffee or a cocktail, soaking up the sun.
Easy access to the city and great to pop over to the O2 on the cable car for dinner.
Lovely meal in the restaurant one night with attentive service from Klea.
Jane
Jane, 1-night trip
6/10 Good
Jan 13, 2025
Great base, Terrible Beds
Overall was a good base for what we were in London for. Right by the venue. However the beds were tremendously hard. Was like sleeping on a log.
Verified traveler
3-night trip
8/10 Very good
Nov 4, 2024
Loved the location
Mike
Mike, 1-night trip
10/10 Exceptional
Dec 27, 2024
Great for ExCel events!
This hotel is so close to ExCel! So very convenient. The breakfast buffet is very good too. One thing that could be improved is the outlet situation--it was very difficult and inconvenient to charge devices.
Larissa
Larissa, 4-night trip
4/10 Fair
Feb 17, 2025
A/C wasn’t working. Reported it to staff who were not very keen to help. The room was very warm all night, could not sleep.
Imran
Imran, 1-night trip
8/10 Very good
Dec 26, 2024
Overall satisfied, the staff managed to surprise us with a free drink and a gift in the room as it was my Birthday weekend. The only issue was smell in the actual toilet.
Verified traveler
2-night trip
8/10 Very good
Dec 20, 2024
Great location
Always a good stay/ location for the horse show.
Breakfast good choice but need more drinks machines or separate hot water for tea as 2 machines not enough for volume of customers.
Reception toilets always smell stale though so please consider an air freshener with regular bursts !!
Amanda
Amanda, 1-night trip
6/10 Good
Oct 26, 2024
Great location but very basic, not a Novotel worthy should be a IBIS
Shivani
Shivani, 4-night trip
8/10 Very good
Oct 8, 2024
Beautiful hotel and nice ambience with picturesque view near the restaurant.
We had a small issue with our room but overall good place to stay.
Josephine
Josephine, 1-night trip
10/10 Exceptional
Nov 1, 2024
Delightful Docklands
Lovely location and great service. There were a couple of things we needed and were sorted as soon as we asked.
Michael
Michael, 3-night trip
10/10 Exceptional
Oct 28, 2024
Very nice place a lot into there plants as well
Philip
Philip, 2-night trip
6/10 Good
Jan 5, 2025
Average at best
Run down bedroom. Mouldy shower. Toilet in a tiny separate room from the bathroom. Too small and claustrophobic.
Fridge light (with glass front) kept coming on in the night so i had to unplug it.
Breakfast hidiously expensive for average food.
Verified traveler
1-night trip
10/10 Exceptional
Jul 8, 2024
Good location, nice clean hotel
Jermaine
Jermaine, 1-night trip
10/10 Exceptional
Oct 30, 2024
Perfect stay
From the start to finish can’t fault anything. We arrived earlier than check in but was able to leave our bags and explore London before coming back. Slept like a log and the breakfast was amazing. Will definitely be returning here again very soon. Highly recommended, friendly and very accommodating staff. Thank you
Victoria
Victoria, 1-night trip
10/10 Exceptional
Aug 25, 2024
It was clean, lovel and welcoming staff. Lovely area.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Aug 10, 2024
Clean centrally located and helpful staff
Dishant
Dishant, 2-night trip
10/10 Exceptional
Aug 4, 2024
Good, comfortable hotel with good transport links into the center of London.
Andy
Andy, 2-night trip
8/10 Very good
Jul 11, 2024
Pleasant functional hotel
ayodele
ayodele, 1-night trip
10/10 Exceptional
May 27, 2024
Nice room, friendly staff, perfect location
Nice room, friendly staff, perfect location
Talent
Talent, 1-night trip
10/10 Exceptional
Sep 9, 2024
Lovely stay next to Excel
Great location for Excel. Loved the roof terrace bar. Clean tidy room. Staff very polite and helpful. Would stay again.
Emma
Emma, 1-night trip
8/10 Very good
Sep 8, 2024
Nice staff clean room
Dean
Dean, 1-night trip
6/10 Good
Dec 22, 2024
The room was far too hot and air con doesnt work
Frances
Frances, 1-night trip
8/10 Very good
Nov 3, 2024
A well serviced hotel. our room was spacious and well equipped with everything one needs. However the room was too hot and the air condition wasn't working. It had a car park attached but the parking fee was to high (£25).
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Aug 15, 2024
Perfect for the Excel
Warmly welcomed and a great room. Perfect location for our visit to the Excel.
Michael
Michael, 2-night trip
8/10 Very good
Aug 31, 2024
Nice hotel, a liitle bit away from London center but Excel and O2 areas are nice also to discover! Nivw trip also with Uber boat to London!