This is the second CitizenM I have stayed at. I found San Francisco CitizenM consistent with my stay in Brickell FL. Checkin and out is easy, everything I need, clean and comfortable. Staff are relaxed, but attentive. I like that unlike your standard hotel you don't have door men trying to take your easy roll non heavy suitcase so you are then feel obligated to tip for something you didn't want, they provide quality of only what you need. The breakfast!! I am a fairly clean eatter, and I like that CitizenM provided this option- no hidden sugars in their food e.g. they had plain yogurt opposed to vanilla yogurt, bread option without honey (Euro style). They still had pastry options for those wanting a treat. CitizenM is becoming a go to for me. Just consistently comfortable, clean, and chill vibe.